Food is casual, but feeds the family! Haha Everlyn is amazing! I'm sure I spelled that wrong..... Apparently the first delivery driver took my order without confirming it before leaving the restaurant. I called, and spoke to Everlyn about it, who offered to remake the order for me. I appreciate that! read more

With Ben's Mom along with us on this trip I have now discovered why he loves Jack 'N Box so much...cause his Mom does. Naturally, our first time in Denver was to get his tacos. They were both in heaven. Nostalgic thing. read more

Jack in the Box - Fast Food Near Me - Aurora, Colorado

Ordered food via Uber Eats. Messy meal, double jack w cheese. Didn't have any produce or any add ons that I ordered. Not one napkin. It has to be one of the worst JIB I've ever had. My order was completely wrong!! The delivery was quick but the food tasted OLD. So unsatisfied I had to order more food from Sonic. Do better or get better late night staff. I used to work for JIB, it was always made to order. What a disappointment. read more

Went through the drive thru Friday around 12am the young lady taking my order was slurring her words couldn't understand her I go up to the window give her my money and she seemed lost no way she was new I have been going there for a while and she's always there she seemed drunk!. I received my food it wasn't correct surprise surprise she's a very rude young lady no manners nothing when i usually go I get either an older gentleman or a young lady with black hair and glasses the gentleman always respectful even though he doesn't speak very much English always super nice the young lady very sweet always asking how our day is going very social both of them are very kind never annoyed when we add things on as for the other young lady she rolled her eyes at me throwing her hands up like omg this lady again the window is right next to the soda machine we see her slam the sodas like she doesn't want to be there horrible HORRIBLE customer service can't complain about the food as fresh and hot! Jack learn to find better employees and respect the kind employees you do have and not let them suffer with people who don't want to do there job talking about the customer while the window is open and the customer is sitting right there and lastly FIRE EMPLOYEES WHO SHOW UP DRUNK it messes everything up for your employees who actually do know how to work do better Jack!!!!! read more

Ordered 2 chicken strip meals from DoorDash. For medical reasons couldn't leave hotel room so we ordered. We traveled all day to go to Anshutz Medical. The worst chicken strips I've ever had. They were dry and old and looked like they were deep fried a second time. Oil was old! Do better Jack in the Box! I work in a kitchen and that food should have never gone out to a customer. It's called "standards" read more

Horrible customer service. asked for one of the Minute Maid drinks, she was confused and then the girl straight up said no. Why work there if you can't work the machine? The bacon looks days old, absolutely disgusting. Horrible business. read more

Jack in the Box - Disgusting bacon - Fast Food Near Me - Aurora, Colorado

First time going here since there is none like this in nj. They are open 24 hrs. We went thru drive thru. We ordered their bacon double burger with curly fries, saucy& loaded mini tacos, and crispy chicken wings. The burger looks very plain and not sure why its pale looking not like mcdo or wendys. They didnt give me buttermilk dipping sauce for the wings so I couldnt try it. The loaded mini tacos was loaded with cheese, spicy sauce and lettuce. The mini tacos was crispy on the edges which I liked next time I will only get the plain mini tacos, the sauces and lettuce was a bit much for me. read more

Didn't even get what I paid for. And it seems like they just give us really old food that has been sitting there for hours. This place is a joke. read more

I love Jack-in-the-Box. The food is varied for a fast food restaurant. Hamburgers; Tacos; WAFFLES. The prices are good. For dessert they even have really tasty waffle strips. The Jack-in-the-Box in Aurora, Colorado on 38th is a convenient location.... However, it has a very low customer rating of . 1. POINT. 9. stars. . . ... I would GUESS because JACK N THE BOX has a few people that work there WHO are extremely rude. . 〰. JACK advertises that they're open 24 hours a day, but someone showed up at midnight and locked the doors .... that's fine, BUT I was taken unawares‼ I gathered my phone and case up... I threw my trash away... . . 〰〰. There were very few people in the eating area during the day, and I was the only one when the employee or owner locked the doors except for one person (who had just purchased a meal) that was trying to eat inside the restaurant lobby, BUT 〰 the man that refused to identify himself.... told the customer that he was locking the doors. . . I told this person I needed to use the restroom just for a minute before I left and he said no... I was somewhat surprised he refused because it was a small accommodation.. AND this man closing ... refused to identify himself.. (dark hair and a dark brown Middle East type complexion)... I told him if he's in management he should identify himself at least by his first name, because I was going to complain. but he refused to do so I told him that I was going to complain about him. ‍. 〰. He actually threatened to call the police... although I was courteous and since I had bought two meals while I was there plus several desserts... I thought he should afford me the courtesy of at least letting me run to the restroom. . 〰. I assured him I wouldn't be more than two minutes inside.. he told me he would call the police ‼ THAT was rather extreme... at this point I asked him to identify himself and he refused ‼. Another no no with MOST service and food related companies was telling me to go ahead and call the corporate office or write my complaints and reviews. 〰. He didn't care ‼. Since there are many businesses that go out of business because of bad customer reviews and word-of-mouth ... basic employees are discouraged from encouraging bad reviews, and when the customer tells the customer that he/she is going to call the corporate office, and complain BUT the rude person says " go ahead," . "they're not gonna do anything". . "" I don't care"" ... that basically tells EVERYONE that the corporate office knows THE RUDE EMPLOYEE is there and must've complained about him before or the JACK EMPLOYEE wouldn't have been so dismissive over a complaint ‼. MOST companies train their employees to show concern and respect ... This is generally enough to placate MOST angry customers so they don't go through the trouble of writing bad reviews ... there's a reason people gave the JACK 〰. a 1.9 Star rating on Yelp... normally I won't eat in places receiving such a low rating.. most people don't... I could see why such a normally high traffic area had little business. I had noted the very low rating but Jack-in-the-Box is a franchise and has the same food nationwide; I enjoy the food there. . jack-in-the-Box offers value, but I suspect the reason it has this extremely low rating is because of extremely rude people or one person. ... all the employees were very nice and respectful... . BUT one of the male employees (when he arrived at work), went into the girls restroom to use the restroom... and I thought that was somewhat odd because whether OR not the municipality prosecutes.. women don't like HAVING PRIVACY DISREGARDED AND VIOLATED . . It makes MANY feel threatened, and they typically won't return to a restaurant that allows this... This guy was an employee that wasn't there when I first arrived.. but he was a little hostile and belligerent when I was leaving . . . 〰I'm sure that unsuspecting women are shocked and not expecting a man to enter the toilet. At any rate... I love Jack-in-the-Box, but I will never return to that one I wonder why Jack-in-the-Box would put a hostile man in a position of authority... or allow employees to refuse to identify themselves and not wear name tags 〰 The large breakfast selection served anytime ...including eggs & BACON; other great breakfast food, plus other lunch and dinner food ‼is wonderful, but not sufficient to bring me back‼ read more

This jack in the box has got to step it up. All the way from the General manager who let's his girlfriend run the store. Order is never correct and they only hire Hispanics. He will act like he don't know English when u come in with a problem and his shift manger(girlfriend) is so rude over the phone and in person. Slow on orders even though they have 50 people there in the evening with not a car in sight. Would not recommend and I'll definitely never spend money there again. Make America great again and get them out of there and let's get some hard working citizens. read more

I've been working in the area for the past few months. Jack in the Box is a wonderful option for my lunch break. I've come to this location around a dozen times. The crew seems like they have potential and the food is decent. However almost every single time I come, I have to remind them about my ranch sauces and/or sweet and sour sauces. One time they forgot my 4 tacos I ordered. It's a habit that before I leave, I double check my order because there is a high probability that it is incorrect. On this most recent visit, I ordered my two sides of ranch at the order menu. After I pulled up to the pay window and paid, they asked me to pull around front. I waited for around 10 minutes for my food. A young man with curly hair brought my food without the sides of ranch. I stated the ranch was missing. He asked if I could park two parking spots closer to the front door. I did and he never came back out. Another woman waiting for food next to me, went inside and came out upset and vocal, with side sauces in her hand. We were both on the same page. I went inside and the young man with curly hair realized he forgot about my sides of ranch. I asked to speak with a manager, whom refused to share his name in a red shirt with short black hair. I informed him of this reoccurring theme with the sides of sauce. My words seemed to fall on deaf ears. I stated I would leave a more proper review on Yelp. I think this team has potential to be a lot better. I think a better leader would help tremendously. I would bet money that if you come for a drive through order, that you have a 75 percent chance the order is off. Something worth reviewing and being aware of for the company moving forward. I see hope with the employees, but a positive change should be made before things get worse. read more

Hey Jack, Gave you another try, same exact thing happened except I spent more money. What exactly do you guys give ranch out for? Like what satisfies the prerequisite for a ranch? Because I ordered two burgers, a salad, fries, 6 tacos, and jalapeño poppers and still no ranch. Your employees just give the generic, oh we can't give any out. Horrible. I am so upset I can't give 0 stars read more

In my opinion it's one of the most delicious and friendly food restaurants around to visit. I have always enjoyed eating there and the staff are always courteous in special the red short haired girl, she is so polite and always takes my order with such gentleness. I definitely recommend this place read more

Jack in the Box - Fast Food Near Me - Aurora, Colorado

Thank you for great costumer service!! Jesus the manager is always so friendly! Thanks Lily ! read more

Muy mala atención al cliente por parte de Kevin el día 10/10/23 alas 9:15pm toman la orden como si estuvieran enojados .

We have been to this Jacks about 5 times now. We're San Diego natives so we take pride in this one fast food chain lol as it was founded in San Diego. Lol I needed to preface this review by saying that so you know why I was so passionate haha. Every time we've gone it was late night, we know how that some restaurants charge extra for sauce so we always ask before they slide the card because we do NOT mind paying (even though we feel we shouldn't have to pay) . Every time we've gone, we stated this and made it known we want a handful and don't mind paying & every time they've given us 2 & closed the window. LOL they probably so use to getting yelled at about buttermilk lol. I'm usually not the driver (the more patient one is the driver lol ) so he never lets me go off about buttermilk hahaha. Then the fries aren't ever fresh, we getting end of the day fries, the tacos are drenched in sauce it's basically just sauce. We seen another one off Mississippi I believe and will be giving that one a try. Thank you for coming to my Ted talk LOL. read more

I'm not a fan of fast food places and I don't recall the last time I went to jack in the box but on the way to the airport, I wanted to eat and this was one of that options because there wasn't much around so decided to come here. I ended up getting the southwest salad and it wasn't too bad read more

YES, finally, its opened for business. Another Jack In The Box "In The House". This outlet opens 24/7. This Jack In The Box is near to I-70 and N Chambers Rd. Hubs and I went to this Jack In The Box location after running some errands in this part of the neihborhood. Since they are the new fast food in this part of the town, my oh my definitely lots of patrons come thru here. The norm order for Hubs though I cant recall what was it when we were there. I realized that they have some other orders from the menu, that other Jack In The Box does not have, that we have been to. On the day we were there, my order was slightly disappointing. Perhaps I would give them another try, and see how things might differ. read more

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I come here often and have to say there have been times I was very upset about the service and my food. However, lately it has been spot on. Today I ordered a an ultimate cheeseburger with some customizations. When I got my burger it was truely the most beautiful burger I have ever seen. It looked like one from an advertisement. The bun was glossy and perfect. My burger tasted good, although I wish they would salt their patties before cooking them. read more

I was really excited to eat my food when I got home. But when I opened my bags I didn't have any sauce. Not one at all And right after she asked me what kind of sauces I want. Not to sound rude but Yeniffer should pay more attention. read more

The girl at the drive thru window with red hair is very rude! I didn't catch her name but she needs to watch her mouth with customers! Not only was she rude at the speaker but also in person. She shouldn't be at the window with that attitude. Put her in the back, if that's the case. ‍ read more

I wish I was here long enough to try all of their burgers. It was so flavorful and fresh and the cheese was melted. Even the fries were fresh and delicious. The wait was worth it!! read more

Every time I've gone here they get my order wrong. I get a 1 meal I'm not sure if they do it on purpose to avoid having returning customer to have less work but the owners needs to do something about it. Not only the consumer will be happy but the owner will be to. Picture is me waiting in line again for my order to be fixed read more

Jack in the Box - Drive through - Fast Food Near Me - Aurora, Colorado

TERRIBLE! If I could give zero stars, I absolutely would. 30 minutes in the drive thru and my hunny got food poisoning! All he had was a cheeseburger, no condiments, no veggies. Just meat and cheese. Will NEVER be back. read more

Student front of the counter, for over 10 minutes with nobody else in the lobby, and these bitches couldn't even fucking acknowledge. So just left read more

I'd give 0 stars if that's possible . Very very bad customer service. Just giving our order took about 15 minutes and there was just one person taking the order and delivering it. The waiting line behind us was crazy! read more

I love love love Jack in the box and I hope they open more locations here in denver . I only see this one and would have to drive across town just to eat jack . This location is consistent and tastes just like the jack in the box I remember in the west coast as I was based in San Diego. I remember eating this late night and they are open late just as I remembered. Love jack and will continue to eat here despite the fact that it's across town read more

Thanks from all the truckers trying to get food after walking to your establishment.really no way to get food through app and rude employees. Lifetime remembrance to your effort in these times read more

This place says they are 24 hours yet every night they have a different excuse for why they aren't open. Like, honestly they should realize no one actually wants to eat there we just have no other options, so at least do the one thing you're supposed to do and be open or change your damn hours. Garbage establishment. read more

Ordered here late night on 9/15/17. The little 70lb dbag working the counter had the worst attitude and was inconvenienced when we asked for sauce to go with our egg rolls. Watched him load up our drinks with ice by crushing the cups In the ice bin instead of using the actual ice scooper to put Ice in the cups (HEALTH CODE VIOLATION). Gave the worst look and body language as well. No customer service skills whatsoever and worst attitude you could have. He messed up our order too. The real problem is why they have management that hires these people and allows this type of behavior to flourish. read more

This place messed my order up so I called them when I got home and was told they would replace my item and hook me up with a meal for the inconvenience. So I decided to pop in there today and they said they only could give me a hash brown because that's all they left out the first time. I'm like why the fuck would I drive all the way back to get a hash brown. Some people just don't have a good business sense. I'm for sure never wasting my time or money at this location again. What kind of management does that? read more

This is the worst Jack in the Box I've ever been to. Their system never works from 12am to 5am, so there's no point in claiming to be a 24-hour business. Terrible service every time, and the cooks are just careless. The picture attached is of the tacos my grandpa purchased tonight at 9pm (Aug 2, 2018), just lathered in taco sauce. Inside every taco was one half meat-lettuce-cheese, and the other half just sauce. Seriously, who needs that much sauce?? read more

Jack in the Box - Seriously, way too much sauce. It was leaking out of the bag. The tacos fell apart. I know, you get what you pay for, but this? Come on. - Fast Food Near Me - Aurora, Colorado

Whole order was wrong. Fries were the wrong size and burger was not what I ordered (double jack). I got two pieces of bread with a patty and cheese inside. Completely wrong. No ranch and no drink were given to me either. Enough said read more

This has been the single most lousy Jack in the Box I have ever experienced! Three times I have given them a chance, months between visits. Three different meal times, both drive through and inside. Every time it took a minimum of 20 minutes... The longest was over a half hour through the drive through with only one car in front of me... None of the occasions were they very busy... and don't believe they once got my order right. The only thing I can conclud is that the owners won't pay enough to keep good management. read more

Food was sub par and made poorly. Staff is the worst! Go across the street to Burger King.

We came to this location's drive-thru after visiting another location that wasn't serving chicken strips due to a possible piece of glass found in them. It would appear that they had no information on this issue as they sold them without hesitation. My daughter found nothing wrong with the chicken strips and enjoyed her meal. The reason for the 4 instead of 5 stars is her drink order. She ordered a combo with a large water instead of soda (not requesting a price reduction). When we got to the pick-up window, she wanted to give us a large Coke. I'm thinking they don't have a button to indicate water with a combo. If this is the case, they should have passed it on as a special order and verbally mentioned it to the girl at the window. She was happy to remedy the problem, though, when we brought it to her attention. Going though the drive-thru of any establishment always runs more risks, to me, than going inside to order... especially if you have a special request. read more

Jack in the Box - Drive Through - Fast Food Near Me - Aurora, Colorado

Terrible. It's Jack in the box so expectations are low anyways. Thursday 5/12 at 930am. Who is running this place? No one appears to be a manager. Guy taking orders is listening to music on his headphones and can't figure out why he can't hear me to take my order. They are eaten my food between customers. Wow not very clean read more

Jack in the Box - Guy texting and eating while customers wait - Fast Food Near Me - Aurora, Colorado

At this location, during the night time and early morning hours, the food preparers don't wash their hands. It's a very dirty place and you're lucky if you can find anyone who speaks English. The manager himself is argumentative with his customers. read more

Lady blasting her rap music while parked in the handicapped stall. Come to find out it was the manager when she walked in and went back to work. The Hamburger patties were cold and curly fries were all burnt. read more

Worst service ever. Fast food? Waited 30 minutes to get an order in. The employee was rude. Didn't acknowledge that I was there. I'll be complaining to corporate. read more