A great and relaxing way to end the week. Service was outstanding as always. ( Thank-you Callie )

It's ok...nothing special really...typical bar food menu that is well prepared. I had the poutine that was remarkable average. One of my companions had a salad with similar experience. Nothing bad just nothing memorable or as a draw to want to come back for another meal. I'd eat here again if there was no better choices nearby. read more

More of a 3.5. Staff is very friendly but seem overly busy. Patio is a bit pointless as it is the parking lot next to load traffic and very loud. Food is okay but nothing special. read more

so very disappointed they no longer have their beer and cheddar soup!!!! This was the main reason we drove an hour to have our favourite thing on the menu read more

Very limited menu, outrageous prices, very noisy hard to have a conversation at our table. Only good thing was service, our waiter was amazing. Got the cheeseburger, immediately slipped apart, greasy. Stomach has been upset for almost 24 hours now. Will never return. read more

This was my first dine in experience at Jack astors. We arrived at 8.45pm . We were rushed to order. Even before starting the order the staff says "you got to be out at 10pm" There was not a bit of politeness in her tone (No please , no thank you ). Food I asked for well done steak and I got nearly done steak. While eating our food , we were asked to STOP EATING and pay up. Like literally " stop eating. You have to pay or we will get in trouble with the health unit " Review I hate the place , hate the customer service , hate the food. I m not going back . read more

I met a good friend for lunch here on April 22nd. I had one of my favourite Jack Astor's lunches of Mild Saucy Chicken Fingers with Sweet Potato Fries. The heat level was just how I wanted it and the sweet potato fries were soft on the inside and crunchy on the outside. HannahB, our server was attentive and polite even though the restaurant was busy and possibly under-staffed. I like this location because of the free parking and upbeat atmosphere. read more

Boy oh boy are these truffle fries something else. I mean if you think you know fries the subtle hint of parmesahn will tell you otherwise. Do yourself a favor and open up your favorite food ordering app and get some to try tonight. I don't care if it's a Wednesday treat yo self, you deserve it read more

Jack Astor's - Truffle fries baby - Sports Bars Near Me - London, Ontario

Jack Astor's in the masonville area is always a busy place to eat no matter what day it may be, although they are usually very quick in turning tables and have you seated in about 20-30 mins even on a busy Friday night. Call in advance to book a dinner reservation on the weekends because that's when they are the most busiest! The restaurant itself is always very clean apart from the bar area where you can throw peanut shells on the floor (which is awsome! lol). There is also TV's everywhere so you can always catch the game or those late night sports highlights. Big booths for a more private dinning experience and many of tables as well. Now on to the food. It kinda reminds me of an American roadhouse which steaks, burgers, etc but they also have many other choices including a pad Thai! Personally I haven't tried anything other than the burgers because they are so good. Can get a little on the pricey side depending on what you get but I think the burgers are the perfect bang for your buck. Great portions as well, I mean you'll never leave hungry. And the service is great as well, very attentive and always around to refill drinks, etc. read more

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I love to support restaurants, and we hadn't been to jack astors in years so we thought we would go back and enjoy a family dinner there tonight. This one was the London north location. In the past we had mostly gone to the one in Ancaster Ontario. Sadly we left this location totally disappointed and feeling very RIPPED OFF. UNFORTUNATELY, we started out with a waitress that really didn't want to be there. We could not get menus to work very well on line ( kept saying safari unavailable or viewing in French even though English was checked off ) so we ordered what we normally order in other restaurants. To start, the waitress kept standing there and saying are you ready to order ... no hello my name is .... I felt rushed and didn't see the menu so I asked about the sangria and if they were popular as I order them in many restaurants - she said I don't know. I ordered a white Sangria and she brought me red wine in a decanter and a bottle of juice. The waitress didn't even respond, she just left and came back with even less white wine. I told her I was pretty disappointed with the The sangria which had maybe 2 ounces of wine (which looked ridiculous) on the side with a slice of lemon and a 1/2 strawberry. She didn't care. I later found out that it was $14 ?! You can get a nice sangria at the keg for $8 !! And I needed to order another white wine for $8 for maybe 4 ounces to finish the juice to the side. So one sangria cost $22 .... Seriously ?? Wtf ! My son ordered a corona ( it was the most reasonable off the whole menu for $5 and then a Stella which was ridiculously prices at $10. We ordered the Lobster dip which lukewarm, literally had no lobster and not enough bread or taco chips and was $19 !!! . The Nachos had barely any cheese and about 1/2 cup of ground beef for $24. -- seriously how does a cook send them out looking for pathetic especially when they are easy to make and highly profitable even when done properly We have nachos everywhere and these were the worst for the price they charge. The chicken Sandwiches were $19 each. ( good but not worth $19 ) I didn't both ordering an entree as I was pretty disappointed with what we had ordered already Lastly our son ordered a chocolate chip cookie and when I looked the bill we were charged almost $7.00 and a scoop of cheap ice cream for $3 ( they don't tell you it's extra ) I was shocked to see bill for $10 for a cookie plus tax. Lol. This was a $5 dessert at best with the ice cream Anyways, $142 for 3 people plus we felt obligated to tip so the total was crazy expensive for a less than memorable experience. This will be our last meal at Jack Astors. There are Too many good restaurants with better food and prices to support. I truly can't understand how they get away with this So my advice is to Save your money and time and go elsewhere. Lots of hidden gems out there who will appreciate your business and not take advantage of your hard earned money. read more

For lunch out with my son, Jack Astor's fits the bill. Consistent scrumptious entrees never fail. My favourite, the Asiago chicken bowties are plentiful (excellent leftovers, too!). Staff are attentive and friendly. Only caution I have is to avoid a table within the front door's airflow. A bit chilly in February. Check them out! read more

Jack Astor's - Yum! - Sports Bars Near Me - London, Ontario

I hadn't been to Jack Astor's in quite some time following a subpar meal and mediocre service but I decided to take my chances this past week. We were in the area at another place that rhymes with fear-town and they were wayyyyy over booked for the function we were at so we chose to get some food elsewhere. We were able to find a booth, even though it was quite busy, and were seated quickly. Our waitress was very polite and friendly and checked in on us a few times. My food was delicious. I ordered the nachos (with beef, more on this later) and the portion was huge and awesome as usual. However, they forgot my beef chilli which we were fine with but we didn't want to be charged for it. After my fiancé asked about it, they not only removed the item from our bill I was also given some chilli to take hope for my leftover nachos. I was just expecting to have the chilli add on removed but this was even better. My fiancé had a lobster and crab dip that was apparently amazing. Needless to say I'll definitely consider coming back. read more

I had lunch there with three colleagues last week. I ordered what I always get at Jack Astor's ... chicken parm. The pasta was good but could have been hotter. The chicken parm was delicious ... hot and juicy. Our server took excellent care of us and ensured we got top-ups on our pops when they started getting low. I'd go back if I'm in the area! read more

Just had a great meal at Jack Astors. The food was really good...best I've had in a while in a restaurant. However, I almost didn't eat there because when we went in the music was blaring on top of the already noisy atmosphere. I could not have eaten there. It was so loud with a thumping bass, that I would have just left and gone elsewhere except that they found us a table on the patio. So, even though the food was excellent I can only give a 3 star review. Unfortunate. I guess they are trying to appeal to a younger group but I know lots of young people who like all kinds of music but would not like it that loud while they're eating their dinner. Our waitress was Ali and she was excellent as well! read more

So first the bill was incorrect. A regular meal was order and then a kids meal. The issue is that when we placed the call/order;placed the sweet potato fries were added to the kid meal and indicated by us as the 2.97$ add on. The receipt has the sweet potato fries right under the kid meal,but charged at 5.49$.NOT HAPPY. The order was to go no plastic utensils or ketchup was placed in either to go bag even though there were two orders of fries. The regular fries would have been better salted and were somewhat soggy. The garlic bread came with garlic butter on the side that needed to be heated in the microwave and then poured over the top. It would have enhanced the taste/flavour to have the garlic butter already on the bread as it was baked. The regular meal was chicken fingers the sauced and tossed were ordered,but some reason the sauce was on the side rather than on the chicken fingers as the name implied. Overall a very poor first impression and most likely the last time we will eat Jack Astor's read more

Average food but amazing cocktails! Was a bit expensive but service was really good. A really cool bar area to sit and watch sports. I ordered the California salad which was ok...there was a small piece of chicken which came with the salad and the dressing was overpowering. My boyfriend ordered the chicken parmigiana....this was very average. The server was really lovely and recommended some good drinks read more

Jack Astor's - Chicken parmigiana - Sports Bars Near Me - London, Ontario

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I am not the biggest fan of Jack Astor's, in fact, I think this restaurant is overhyped. I went out for dinner on a weekday with a group of 6 to Jack Astor's. We were seated immediately, we ordered and the food took more than an hour to be served. Yes, I know we were a large group, but the restaurant wasn't even busy, and it doesn't take an hour to cook for 6 people at a restaurant. Anyway, I got the grilled chicken breast for $15, not bad, not amazing. 2 people ordered steak and they were tiny. Not the best dining experience to say the least. The waitress was nice though :) There's nothing special about anything at Jack Astor's. The food is good, not great. There's not a lot on the menu that I like (personal opinion), and the atmosphere of the restaurant just doesn't feel all that different from other restaurants. The prices are also a bit odd- some items are super cheap while others are stupidly expensive. Would I return? No Should you give it a go? Sure, if you want to wait for an hour for mediocre food. read more

Jack Astor's - Grilled chicken breast- sorry for the bad quality, the lighting in the restaurant sucked - Sports Bars Near Me - London, Ontario

I Love this place! The food is always delicious, the service is always friendly and my order is always quick! Being a Stein Club Member is probably one of the best clubs to be a part of (yes, even better than Costco). Colouring on the tables, even as an adult is always fun! Fun Fact, the wait staff keeps the patrons art that is impressive so you can dust off your artistic skills and it will be added to the wall of fame! As far back as I can remember I don't think I ever had a bad experience here! The wait staff is super friendly, the owners/managers are totally approachable. It's a lot of fun in one night! read more

Fun food and drink venue with lots of fun food options from steak to wings and Nachos etc Wings and fries were good both just with salt My bacon and cheese burger was loaded with onion rings/ stings and was great although it looked a bit lopsided but it was good and juicy , clearly not a frozen Fast food burger ( that's good ! ) Caesar salad as my side was good with real bacon and slivers of parm. Cheese Waitress was friendly and maintained her stamina when I tried to use my Scene card , then my air miles and aeroplane card and optima , mom were accepted ! Other than loud , it was a good deal with great Beer selection read more

After a two year hiatus, I finally decided to try Jack Astor's again. I should've stayed away. The rice dish that I ordered with crispy chicken and vegetables tasted terrible. The sauce was vinegary, like that of spoiled sauce. And the rice was undercooked. The chicken strips ordered by my daughter were bland and flavourless. The fries were limp and mushy. Needless to say, our waitress was pleasant. I will not be returning any time soon. read more

Mediocre. Came here with a large group around the holidays and everything about this meal was forgettable. Ordered a burger and received a basic burger. Nothing stood out about it; the meat was tough, there was no sauce on it (I had to add ketchup), and everything about the burger was just dry. I was kinda hungry after leaving too - my plate was literally a dry burger with a pretty small portion of fries. There is one thing going for this place, and that's the service. Service was quick, efficient and always in tune with what was needed (water, more drinks, napkins, condiments). So there's that. I wouldn't say stay away but I wouldn't go out of my way for it either. read more

I worked in the kitchen at this location for 5 years from 2008-2013 and I can tell you it's the cleanest place I have ever worked. One thing a lot of people don't realize is that 99% of the food comes in fresh and is prepared to order. And that it is corporate owned so you can guarantee that the ENTIRE kitchen gets scrubbed top to bottom DAILY. That includes the fryer oil. Most places change their oil about once a week. Let that sink in read more

Poor service from a trainer Took glasses for refills and served other people before returning with our drinks Ordered a poutine and burger. The poutine was stacked so gravy and cheese was only on top couple of inches and the fries on the bottom were cold Burger came in wrong and when returned with new burger it only came with 1 small slice of pickle read more

I've had two completely different lunches at this location. One today (Feb 28, 2019 around 1:30 pm). The other experience was on Feb 15th, 2019. The lunch on Feb 15 was good - good service and excellent restaurant manager. Today's lunch was horrible. Bad server, bad food, coffee was old (despite asking for coffee only if it was freshly made), one dish wasn't even warm, the other dish had toppings that shouldn't be on. Worse, I was taking out my better half for a nice lunch!! so I thought. The experience is so bad, so unpredictable that I'll never be going back there. Close to $80 in food & drinks for two people, and 1.5 hours of time that we could have spent somewhere else for a much better time. read more

The food is average. Don't really even value it enough to write a lengthy review. --- Drinks --- Ordered two Caesers, sent one back because it had no vodka. --- Service --- The waitress was exceptionally polite and helpful. --- Food --- The food gave me flaming farts. --- Overall --- Never really a place I enjoy going that much, but they have amusing posters and signs throughout the restaurant. I only go when friends or family go. read more

The best steak I've had. Cooked to perfection. Staff was friendly and right on time. The chef deserves 2 thumbs up. Lots of craft beer.....beer samples... I will travel to this location on purpose. read more

I decided to tried this place because of the good reviews. What are you people drinking/smoking to actually like this place.I eat here two different times and both times it was just awful. I have heard great things about there hand-made chicken fingers so I wanted to give them a try, thinking that they were going to be really good. Boy was I 100% wrong. I ordered them toss in buffalo sauce (med) which had zero to no taste what so ever and they were burnt. The service was the worst service I have ever had. Every question or concern I had got a rude and condescending response. The waitress and even the manger I spoke to just didn't give a crap. I have never walked out of a place without paying for the bill before and I would have to say I came really close at Jack's. DO NOT EAT HERE YOU WILL BE GREATLY DISSAPOINTED IF YOU DO. read more

Great place to eat! Went there for dinner after the show, and were pleasantly surprised! The atmosphere was warm and welcoming. we were greeted at the entrance, with an employee holding the door open for us and greeting us! The waitress was friendly, and knowledgeable, and helped us with the menu. We split a pasta with a chicken breast, and it came already split onto 2 plates. The taste was good, the chicken fantastic! Our friends had the long board tortillas, and they looked and tasted fantastic. The prices are fair. The food came quickly. All in all a great place to eat. read more

Jack Astor's - The long board! - Sports Bars Near Me - London, Ontario

Bartenders have no personality...asked what is good on the menu....(*)...no clue.....see ya..man bun has to go

Been here loads of times, its always good, great for families with young kids, good menu, good service and its always busy Friday & Saturday. Good value, good grub, a personnel favorite : ) , never left unhappy. Fav's - Strawberry Milkshake. Wings Figgin good burger Chicken fingers The Garlic bread Fish and Chips Steaks NB- Not all in one sitting ! Recent Changes: Figgin good burger taken OFF - Doh : ( Fries changed to regular looking fries ? they were fine before : ( Seattle's best Coffee replaced with Star Bucks brand ? : ( Again why it was fine before, Star Bucks can bought everywhere, Its nice to have something different. Still go here regularly but feel somethings where better left unchanged. Its still a good place though : ) read more

I love Jack Astors in Calgary but hardly go since it is far from our home, so when we wanted to go for supper before we were flying I suggested here. Big mistake. Turns out that they renovated and changed a bunch of things. I ordered the Beer and Cheddar soup, which is my absolute favourite soup. Instead of coming out in a bowl, it came out in a beer mug with a non-alcoholic beer shot. It didn't list the shot on the menu and I didn't want it. It was difficult to fish my soup out of the mug with my spoon, I was not a huge fan at all. The soup tasted the same but the 'fancy' plating kinda ruined it. I also tried the macaroni burger because it was new and the waiter said it was his new fave. I was underwhelmed since the burger had nothing on it except macaroni. No lettuce, or tomato. Just the meat, macaroni, and some bbq sauce. It was pretty bland and super carb heavy. My husband tried the sweet potato thing(?) which is really just a mountain of fries deep fried together. I found that pretty bland as well. The service was pretty ok, but I was just so disappointed with the whole experience. So sad. read more

I was pretty surprised with this place - thought it was going to be the Canadian version of Applebees/tgi fridays/chilis...list goes on and on, but it wasn't. Yeah its like applebees in that it has a bunch of useless crap on the walls but, the service was REALLY good- they were nice, paid attention to their tables and didn't seem like they were annoyed by customers, as for the food- it was better than applebees and all other grill type places. I would go back, I really would. Plus they liked my glasses. read more

Superb pricing of beerage after 9pm. We didn't sample the culinary efforts of the lovely lady with the puffy cheeks and pink knapsack in the kitchen but it looked splendid! Our compliments to Dean but he should perhaps tighten up the reigns a tad, all walks of life in and out of the kitchen. And welcome back to Terry, dont lean on the tables wink wink ;) read more

Dean is too nice, community kitchen time for Bar rescue the beer was great. Don't abuse your welcome back privilege. Puffy cheeks making a salad in the kitchen with back pack on love it! Awesome staff good food! read more

We have been to this location a few times in the last month after years away. We enjoy the good vibe and atmosphere, and the menu seems to have expanded. The nachos, burgers, beer potato soup, and even the presentation and taste of the French Fries are appealing. The service has been above average on a consistent basis. I look forward to going back here in the coming months, I also think any American's would enjoy Jack Astors as a unique restaurant to try. read more

My partner & I go here regularly for lunch. The food & service are both very good. The lunch selcetions are good; soup salad etc.

I hadn't been to Jack Astor's in ages and was surprised to see that they had drastically changed their menu. I was glad to see that they still had their garlic pan bread. I ordered the tacos, which turned out to be three small corn tortillas topped with some delicious chicken and cilantro. All in all, same sports bar atmosphere with a slightly better menu. read more

We have eaten here before and always been pleased. However this time we were disappointed with our service. The food was good was usual, I had the quesadillas which are crispy and spicy. My sons roast beef sandwich was great, my husband enjoyed his Texas roadkill sandwich. The service was extremely slow and it was not a full restaurant. Our busy afternoon was cut short because of this! The kitchen was full of people standing around chatting. I could see this as I walked by. We will think twice before eating here on a Saturday again! read more

Omg!!!!! I had the Ahi Tuna sandwich and I'm in love!!!!! Wanted to take one to go. The service was a little slow. Jamie never asked how our meal was or if we needed a top up in beverages. Still great food and Jamie was friendly. Will be back for another tuna sandwich for sure!!! read more

I've never been a major fan of Jack Astors. The atmosphere is definitely good, but the food isn't great at all. The prices are high considering what you get. You get the same quality food at somewhere like Crabby Joes with better service and cheaper prices. read more