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Services - J Upton Travel

Event planning

Wedding planning

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GuestSpaces

GuestSpaces

3.7
(13 reviews)

Guest Spaces has been taking advantage of customers during the COVID19 pandemic -- They charged me…read morefor a "Guest Space" that I was unable to use because of the outbreak, not because of choice. Although it was made law that we could not travel, they still charged me $600 for nothing. If I could give this company a negative rating, I would. I understand they are a small company; however, they are still making money off of hundreds of people es expressed in an email I received from their "Concierge Team." This should be illegal as I did not want to cancel, I was forced to due to the circumstances. All of their customers should get their money back if they were impacted by COVID19. As a small business, they can apply for money from the U.S. government. I have no recourse as an individual.

***AVOID AT ALL COSTS***…read more Guestspaces is a shady slumlord style property manager. We booked one of their rentals several months ago in advance for the upcoming Formula One race in October and now, months later and after most places are fully booked up and prices have skyrocketed, they canceled our reservation. They are no doubt going to re-list the property for a higher rate as it's clear in reading other reviews, they're no stranger to price gouging. We will be appealing with Airbnb no doubt - just unfortunate as now there are extremely limited options available and everything has gone up immensely in price. Steer clear of dealing with this company at all costs - they will leave you high and dry whenever it is convenient for them. Thanks for ruining our Austin F1 trip, price gouger. *** also worth noting, the positive reviews here seem to be from people who's properties they manage - in other words, those who would benefit from their crooked practice of price gouging*** check it for yourself!

Horseshoe Bay Living

Horseshoe Bay Living

4.1
(9 reviews)

I had a horrible experience with this company. I booked a 4-night stay through Vrbo in Marble Falls…read morefor my family of 4 for the April 8th eclipse almost a year ahead of time in May '23 to beat the rush. I paid over $3000 at the time, signed all the paperwork, rental agreements, etc. A couple of months before the travel, I called them to confirm and was shocked to hear they had no record of my upcoming stay, despite my reservations continuing to show on Vrbo. Apparently, they no longer managed the property. But when they gave up the property and the booking, they didn't transfer, inform me or refund any money! After many emails and calls, they finally refunded my money with no apologies or anything extra to make up for the mistake. Now I was in a bad spot finding a place to stay for my family since all places were booked and prices greatly elevated due to the upcoming eclipse travel demand. I finally found alternatives that ended up costing a lot more, not to mention the inconvenience of searching and moving between places. Finally, after our travel I got emails from these guys thanking me for our stay and asking for 5-star reviews (obviously we couldn't say there). It was pouring salt on the wound after the extra expense and inconvenience they caused! Either they are completely incompetent and unprofessional, or they are involved in scams to make extra money, and whatever the case they should be avoided at all costs!

We recently rented a property managed by Horseshoe Bay Living. I was impressed by their…read moreresponsiveness to my questions and their attention to detail with the arrival and departure instructions. Their quality customer service is outstanding. The property was beautiful too!

Austin Lone Star RV Community

Austin Lone Star RV Community

3.6
(48 reviews)

Great place to stay! fenced in, clean showers, and overall…read morewell kept. Ask about their tiny homes they are perfect, clean and just adorable!

Here for 3 years now with no issues other than a bully mentality the staff often provides when you…read moreneed help but that's expected by now (aware this is backwards) you risk eviction. Isn't EVEN an issue compared to being placed into a lot# that gets directly attacked by a ARMY of rats the auto shop generously provides that's connected to this land during winter because they are in need of shelter. I report it and they attempted to stop it with bate stations. I hired my OWN pest control with absolutely no chance like you against a thousand rats with Chuck the Manager telling you to plug more holes and if you keep bringing attention to this matter you'll be evicted, mom was explained the same. Chuck believes I can't handle business (that guy is so close to being senile if he TRULY thinks this) typical response when you give him all the reasons he is wrong. Only this lot# because it's one trash can the rats occupy directly from the shop to the trash can and then they go to the nearest shelter, which is unfortunately MY place like a sacrificial lamb for the rest of the Park others nearby are at risk as well. Why now I don't know? Complained for 8 1/2 months explaining I would rather live in a homeless shelter (still paying rent btw) other times checking myself into the psyche hospital going crazy hearing rats in my walls and watching my trailer get demolished daily. If you're thinking, why didn't he just switch lot# I tried Chuck said I would be taking the rats the park itself gave to another lot (I know it's SO FRUSTRATING!). Changing parks would be a huge problem for I rely only on myself with disability and no help. 8 1/2 months later with 20+holes an unbelievably huge ARMY of rats taking OVER half of my fifth wheel (probably most of my faith in humanity, for SURE Chuck/OWNERS!) moving here to this PARK I've lost my housing, sanity, health, and now I guess Chuck is going for my SOUL as he has no ANSWERS for my trailer HE himself, this PARK along with an ARMY OF RATS occupying the auto shop DESTROYED with no insurance. Just got the trailer and immediately moved in that spot the next day! NOW I'm listening to him NOW tell me I must move because WELL THE TRAILER IS DONE... (ALL RATS... I LOST OBVIOUSLY, ITS COMPROMISED) while timidly trying to (GASLIGHT) me into thinking this is ALL my fault. Tossing me UNDER the bus so he looks good with Corporate other than doing the RIGHT THING (what is he gonna say to corporate I messed up!). Btw Corporate/Chuck and the Owners do nothing to help! It's all about business for THEM. I LOST what was supposed to be a trailer for the next 20 years in 8 1/2 months. Enjoy the "SUNNY SIDE" I must've took a wrong turn (PORTAL TO HELL). Where's that lady that corrects these complaints and tries to somehow convince you it is the tenants problem always to the reader? Good luck on that one lady let's see you make sense outta this?!? Another day in HELL staying outside as much as possible for the aroma of dead rats is overwhelming my trailer contemplating how a cat would've been better than my toy fox terrier right now (concerned with VET BILLS when RATS are eating my dogs food). Beginning to believe this is biblical myself being David with this whole Organization combined with Chuck being Goliath. In NO way do I think this was planned but the PARK along with Chuck couldn't do MORE to try to DESTROY one person I don't get it! Chuck says I can't handle my problems with securing the trailer from rats, OK that's fine! Why am I spending all my time over here in this lot# doing all of this anyway? Can I just move and try to ENJOY my stay when did I sign up for a bootcamp on how to stop an INVASION OF RATS? Chuck is worse than a slum lord because at least they devalue their property, you suffer than leave. In this case HE devalues their property destroying your housing then subtly tries to blame it on YOU while simultaneously kicking you out! Dear god it's raining RIGHT NOW and they (RATS) are just chilling eating my food right in front of me. Therapy is NOW on my list of things to do as well. Owners told me they treat people how they want to be treated. Did you lose your housing? Watch it get destroyed in front of you for 8 1/2 months? Told you are a liar for calling out the RATS! Sent into circles with corporate? Then kicked out on the streets with nothing?!? NO! THIS "RESORT" HAS DONE EVERYTHING BUT KILL ME AND WHO KNOWS 8 1/2 MONTHS OF INHALING RAT SHIT MIGHT PULL THAT OFF TOO ALONG WITH THE DOG. BIGGEST NIGHTMARE OTHER THAN IMAGINING YOUR GOING TO HELL. IN FACT THIS RIGHT HERE IS GREAT PREPARATION FOR IN CASE YOU DO. LOST EVERYTHING.... Whether it's them LYING about the RATS invading your trailer at lot# 17 (surrounding areas) and not letting you transfer to another. Turning the community against you for speaking up! Or Chuck saying you have the ONLY TRAILER that isn't equipped to repel rodents in THE WHOLE PARK! The whole EXPERIENCE was CUTTHROAT!

J Upton Travel - wedding_planning - Updated June 2026

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