I'm sad they have such a low rating! I've thankfully never run into an issue with their service unlike what the one star reviewer experienced.
Mom and I have bought over half a dozen shoes from here and are very happy with them. They're the only small store in the mall that sells quality shoes. You won't find leather shoes anywhere else except maybe the department stores here. Even then, their shoe sections are a mess. Not so here, the store is immaculate and has beautiful window displays. The service is excellent and the employees are knowledgeable and attentive. Mr. Medina, one of the managers always remembers us and greets us warmly. He also chatted with me about the Florsheim boots I wore into the store, definitely a mark of his expertise in quality shoes. I'm aware their stuff is expensive compared to the cheap pleather alternatives. However, if you go during their sales at the beginning and end of the changing seasons, you'll find great deals on the stock they're trying to sell to make way for the new season's styles. But trust me, if you have the money, invest in these shoes. They're more comfortable and will last at least three times longer than cheap shoes. I have literally hiked in a pair of leather boots from here and they served me well. They aren't even hiking boots, but they withstood 6 miles of walking in one day and I didn't even get sore feet. Those boots have lasted me at least 5 years and they'll last several more. I only had to take it to have the heels replaced for $20. That included work on other shoes and a boot shining fee! My favorite brands are Earth Shoes and Sanuk; they have such cute and comfortable styles! I've gifted their shoes to a friend and she loves them so much that she's headed back there to buy more work shoes from them! They're that good. So what are you waiting for? Go get some amazing shoes! read more