From the initial call to completion of service, exactly how it should be, Professional Courteous…read moreand a satisfactory outcome. Thank you JS, Roger & Jeff.

I recently had JS Appliance NY for $125 come to address an icemaker issue because I was not…read morecomfortable with what another company, Total Appliance Solutions recommended a week or so earlier and this repairman spent less than 10 minutes in my home arriving at the same conclusion that I needed a new icemaker for in the neighborhood of $600. I asked him if could I have a bad water valve and his response was no that's usually not the problem. Was that a proper diagnosis? NO! Disgusted with both companies, I took matters into my own hands and based on their spontaneous diagnosis I found a factory new icemaker online and installed it for $65 only to find the icemaker was still not making ice. Both companies did not spend appropriate time in diagnosing my icemaker problem. Each company would have had me spend hundreds of dollars and the problem would not have been fixed. I can only imagine I would have been told that not only was my icemaker bad, I also had a bad water valve as well and the cost would have been added to the high bills already incurred. In a last ditch effort to find a solution myself, I troubleshot the water valve and while I had to pull the freezer from the wall, a minor inconvenience, had they done that they would have easily found the water valve to be defective, and I am not an electrical engineer. For a factory new water valve for $63 including tax and shipping I easily fixed the problem myself. Had I taken the initiative initially, I would have saved several hundred dollars in useless diagnosis. In conclusion, don't be misled by factory authorized repairmen who are so called experts or are crooks because it's apparent that many will try to take the easy way out at our expense!!!

Cinch assigned my freezer repair to your company Tuesday 3/3/26. Arrival window 8-5. Received a…read morejumbled vm and when I replied with a text was asked if I wanted to cancel!? I replied, no. Needless to say no one showed up or returned any of the emails I left. Second chances? Cinch assigned another job to you for my refrigerator, this time your tech, Martin showed up. Checked it out, diagnosed it took pictures but was having trouble transmitting the info to Cinch. Told me not to worry, he would make sure it got done. To call him if I did not hear back by noon next day. 1:00 call lvm, 5:00 call lvm, next morning the same. POOF GONE UNRELIABLE AGAIN - TWO STRIKES AND YOU ARE OUT THANKS FOR NOTHING MARTIN - DAY 14 NO REFRIGERATOR

they are the worst company ever. They came to my house the first time which I had to takeoff work…read moregave me a window from 8am to 5pm , they show up take pictures told me they had to order apart and they have to research my problem with my icemaker. They were there for 10 minutes. And then I had to call them in reference of them coming back because the part was sent to them. They scheduled me for another day from 12 to 2 which once again I had to takeoff for work and I have not heard from them and I'm still waiting on them. I have called left messages. No one's picking up a phone. They are the worst company ever. they didn't even have the decency to call me to tell me that they're late and I had this contract through Sears and Sears like I said they don't even have the decency to call me to tell me that they're running late

The technician showed up on time. He was very thorough and diagnosed the problem. Gave good advice…read moreabout how to avoid problem in the future. He was also polite and friendly as well as professional.

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.

Nadir responded quickly and fixed our front load washer within 2 days! He was very professional…read moreand the machine works perfectly after the torn gasket was replaced. Fair prices and very reliable!! Highly recommend!!!

Excellent service. Great prices and dependable. Very reasonable and reliable. Gennaro was our…read moretechnician

I wish that I would have read these reviews before I hired Carl. My experience with Carl was…read moreawful. Carl showed up right away and did mention the fee would be $125 which I agreed to since I was desperate to get my dishwasher fixed. He looked at the dishwasher and said it is a cheap model (whatever I thought). Anyway, he said well there is nothing I can do. So, I said can you at least look at it before you decide that. He opened the dishwasher and said, "No you need a new dishwasher". I paid him the $125 service fee which he asked to make it out to "cash". I Just wanted him out since I knew he was full of it. The service appointment lasted five minutes so that says a lot. I called someone in my complex who was able to get it fixed. I am still getting a new dishwasher but feel I was taken advantage of. I would like to get my $$ back but I agreed to the $125 service visit. Not sure if this is a real company. Not even sure if Carl is licensed for repairs.

This company is a scam!! Someone came to fix our refrigerator. We then asked about a repair to our…read morewine cooler. He claimed it was better to order the parts from him, rather than Amazon which we had to pay up front. My husband gave him $600 and then never heard from him again. Their voicemail is full, their website phone number and address is different than their receipt. Total sham!!!!!! I just saw a review from over two years ago that says the exact same thing!!!!! DO NOT USE THIS COMPANY, IF YOU ARE ABLE TO GET IN TOUCH WITH THEM, WHICH SEEMS HIGHLY UNLIKELY. I didn't want to give any stars, but I couldn't post my review without putting at least one. There should be negative stars for stealing money from unsuspecting customers!

2nd experience with this company. Great prices (better than internet)!!…read more Very nice employees and very knowledgeable. Free home delivery also!

Glen was an amazing sales associate. I came into the store frustrated by weeks of looking on line…read morefor light fixtures and ordering pieces that I later returned. With his design background and knowledge, Glen couldn't have been helpful in helping me find chandeliers that were perfect for my family room and dining room. He even came by my house (a few blocks away) to survey room decor and take measurements which gave me more confidence that the purchases would be a good fit for my home. Thanks for going the extra mile!

Came and installed a new part. Dishwasher was still not working and required additional diagnosis…read more He already received payment and tip and then stopped answering and wouldn't answer any of my phone calls. When I had friends call from different phone numbers Keith would answer. A company I will never use again and do not recommend.

As the owner of a property management company it is vital that I use reliable and honest service…read moreproviders. Keith at All Eastern is knowledgeable, reliable and reasonable. He knows his craft and is frankly the best there is. I wouldn't trust anybody else for anything appliance related. I'd give ten stars if I could!