Anna was so good! Helpful, knowledgeable and knows her…read morestuff! ordered all my kitchen cabinet doors and handles from her. we'll pick them up next week and let you know how it goes, but it was a pleasure doing business with them.

Fantastic. They were responsive and did a beautiful installation. The work was done with utmost…read moreprecision and care including extending some plywood to ensure a stable vanity top. Only downsides were they weren't able to do a miter edge on the counter (or maybe they could but didn't offer it and that's what I would have preferred) and they almost installed a sink that was too small. They emailed me last minute to say they'd do a smaller sink than I had specified and I didn't see the email until it was too late. They were about to do the small sink but fortunately I was onsite and caught the issue in time. They made it work with a proper size sink. Even with these glitches I still was satisfied and would absolutely work with them again. The price was similar to what I'd paid several years ago for a similar sized job so I would consider their overall offering to be very competitively priced.

The customer service was great and the whole crew was amazing. We had an amazing experience with my…read moreparents bathroom renovation.

Guy came out, looked at my tub, took some measurements and said I needed something custom. Said…read morehe would send me an email with the details. We went through his book and his schpiel and selected what I had in mind. Well... over a month later and no email. I guess they're not hurting for business. Thats fine, they'll get none of mine.

I've bought almost all the tile for my bathrooms and fireplaces here…read more The second time we ordered at 6pm for store pick up on a Saturday but decided to go in and pick it up instead. DONT DO THAT. They make a BIG fuss. Just order for pick up and wait for your ready message or go in store to pick it up yourself and buy at the register. Anyway, apart from the lady in the black apron making a fuss, this experience was top tier. We knew exactly what we wanted and knew the store was closing soon so my husband got the flat bed cart thing and carried our one year old straight to the back corner with my son following behind him. They left me in the dust because I am heavily pregnant and was waddling. Every store employee we passed told me "we're closing soon" so when I saw my husband up ahead walk past a worker and the worker look back at him, turn course, and begin to follow my husband I thought "we better hurry up" this guy is going to tell us they're closing soon but nope! He was soo nice! Asked us if we had questions, helped my husband load our flat bed cart because we were getting twelve boxes of 12x36 tile, got a forklift to pull out the boxes in the back and walked us to where the grout that was in display is located. I believe his name is Luis! Thank you Luis for a wonderful experience. We're sincerely sorry if we got you in trouble. You didn't know we ordered ahead until we got to the register. If anything this man deserves a promotion! Top tier customer service! Also, we hurried to this location to get the tile we wanted because it was $30 cheaper per box than the location by our home! Thats why we always make the trip to this location.

Interesting experience today......not busy at all.... In fact I only saw maybe 3 customers....i…read morewent to look at vinyl flooring for a commercial building..... I found some but the chances of me finding anyone to help me was zero....lots of help doing nothing....wait, they were doing something on their phones....and there was a staff meeting I guess, about 5 of them were discussing something in a circle....they are great at ignoring customers.... I should have known better....same thing happened last year and I ended going somewhere else for my hardwood floor.... That sad part is they have a lot of options.....and I really wanted to buy or order.....but after going to the tile section (same thing happened there) I was exhausted.... What's really crazy is there are more people to help you at Home Depot???......

Fun, beautiful showroom packed with intriguing items. Very helpful and informed staff…read more And be sure not to miss the "smart" toilets!

May, who works at this showroom, did a marvelous job helping me with my large order for fixtures…read more She was clear, concise, and attentive. May answered my questions thoroughly, and she was masterful at putting my order together and communicating with me about the status of the order. She also spared me an additional car drive to the showroom by arranging to have the massive shipment delivered to me. I am grateful and very impressed. Thank you.

Went in to check out their selection of faucets and tile, and see if by chance they had a limestone…read moresoaker tub and an acrylic tub I could touch - they did - great selection, and already the employee was over than where we previously purchased bathroom decorative plumbing supplies ... very happy to feel the materials and see them installed on various textures - definitely coming back here for final decisions and purchases

This is my 2nd time working with Eugene after my bathroom remodel a few years ago. The selection is…read morevaried and of top quality. The showroom is nothing compared to his extensive network and knowledge. He has taken the time to take me to suppliers in Hayward and puts forth his opinions and expertise but always leaves the final decision with you. He recommended an outstanding contractor which I ended up hiring and both of them working together was such an advantage. The fact that his business is one I could visit several times throughout the renovation, speak to only one person familiar with my needs was important to me. We would communicate over the phone sometimes at all hours. He was very dedicated and clearly loves his job. His prices were good and fair as well. Highly highly recommend! I should add that this project was a complete kitchen remodel.

Xpress Kitchen & Bath did our bathroom remodel, and overall we had a very good experience. Steve,…read morethe sales guy and designer, was fantastic. He was knowledgeable, accommodating, patient, and very helpful throughout the process. Majid, the owner, was also good to work with. These guys really are express. Did everything go perfectly? Of course not. No construction project ever does, and I've done a lot of projects at my home. But they moved quickly, handled the project well, and delivered good value for the money. I would recommend them to others, especially if you want a bathroom remodel done efficiently and at a fair value.

It has been about a week since our kitchen remodel was completed, on schedule, and I wanted to…read moreexpress my satisfaction with a job well done. It started with our salesman and designer, Steve, who expertly and courteously guided us through the initial planning stages. His pleasant and patient demeanor helped us make big decisions easily. When work began we developed new relationships with another courteous and pleasant fellow, Jose, who became our main contact in the office. He kept the communications alive and always responded promptly to my questions. Then Majid, the boss, and his crew of skilled workers came in and began demo and rebuilding. Special kudos to Vicente, a very talented and skilled craftsman who put together all the cabinets, installed the new flooring, completed the plumbing, and did just about anything else that needed to be done. Alex was a prime helper who also did a great job with touch up work and plastering. Vicente was at our house every day for six weeks, sometimes working alone and other times working with as many as five or six crew members. All in all, we had a great experience with Xpress, and are very happy we engaged their services. We highly recommend them! Thank you Majid and company for your responsiveness and professionalism!!

KZ was one of the reasons my recent remodel finished in four weeks…read more I started at KZ early in the process after visiting a few other stores and feeling both underwhelmed by their selections and overwhelmed by figuring out what I actually needed. On that first visit I met Bailey, who ended up becoming a key part of the project. I came in with measurements from my contractor, rough layout ideas, and a general sense of what I wanted: drawers instead of mostly base cabinets, quartz countertops, and a way to turn a small, dysfunctional kitchen into something thoughtfully designed with proper prep space. Bailey took those requests and my contractor's initial mockups and developed a layout. I was immediately impressed by his thoughtfulness and attention to detail. He also included things I would not have known to ask for, including a blind corner pull out "peanut" cabinet that turned dead space into some of the most usable storage in the kitchen. He explained his decisions when asked and found solutions as needed, for example suggesting a microwave cabinet when I mentioned not knowing where to put that. I left excited about the project and hopeful it could actually come together. He was consistently responsive to my many questions afterward. He sent estimates for different options so I could compare costs, such as a 4-inch versus full-height backsplash, and shared renderings of the cabinet and countertop combination. Seeing the space rendered that early was a significant moment for me. His involvement continued well beyond placing the order. As the project progressed, Bailey made sure everything was delivered properly, communicated directly with my contractor, answered questions as they came up, kept suggesting ways to improve the project, and made sure everything was set up correctly for countertop templating. The fabricator, Rafael, was also excellent and did a beautiful job. He and Bailey suggested adding another slab of quartz so we could do a full waterfall on the exposed ends of the counter. I took their advice and I am very glad I did. It made a huge difference and made that part of the design feel complete. I was also happy with KZ's pricing and selection. I visited four cabinet and countertop stores, and KZ had the best overall selection I found. Their prices were extremely competitive without sacrificing features or quality. The cabinets have plywood boxes, soft-close doors and drawers, and full-extension drawers, and they arrived fully assembled rather than flat-packed. My contractor had specifically told me not to buy RTA cabinets and these were straightforward for him to install. All of my other interactions with KZ were positive too. Delivery drivers called ahead, other employees in the store were helpful, and the factory expedited part of my order for an additional charge when my fast schedule required it. One thing worth mentioning for anyone considering KZ is the type of experience they provide. This is not a full-service design firm where someone makes every selection and manages every detail for you. I had to be a little assertive on my first visit because there were a limited number of design/sales reps available, but once I connected with Bailey the experience was excellent. You will get the most out of KZ if you come in with measurements and some idea of what you want, are willing to look around and give input, and are okay following up with questions. When I did reach out, Bailey was very responsive. Some practical things to know: they do not offer financing, some costs such as fabrication are settled separately and in cash, and delivery is extra if you cannot pick up the order yourself. Mine was around $500 for 18 cabinets plus panels and hardware, delivered about an hour away. I think some of the savings come from this model, but it helps to have the right expectations. My entire remodel took about four weeks, including a full primary bathroom and extensive changes throughout the house, with the KZ order placed roughly one week before construction began. A lot of the credit goes to my excellent contractor, but KZ's responsiveness, timely deliveries, and efficient work were a major factor in keeping things moving. It was night and day compared with buying my other materials through large home improvement stores. When I had questions or concerns, it usually took a simple text to Bailey to resolve them. I am super happy with the finished kitchen and with my experience at KZ. I recommend them to anyone looking for cabinets or countertops, and I am especially grateful to Bailey and Rafael for how much care they put into my project.

My son recently bought his first home--a true fixer-upper--and that's how our journey with KZ…read moreCabinet and Stone began. We walked into their showroom in South San Francisco not knowing what to expect, and were greeted by a friendly gentleman named Bailey. Little did we know, that moment would mark the start of both a great project and a lasting connection. Bailey is professional, knowledgeable, sincere, and incredibly patient--everything you'd hope for in a salesperson. I originally was just looking for flooring at KZ but Bailey made us feel so comfortable we ended up getting pretty much everything here. One stop shop to save time and energy . He offered thoughtful advice every step of the way and was always there when we needed help. Even on his day off, he went out of his way to make sure everything was prepared for us. That level of dedication is truly top-notch. Their pricing is competitive, but for me, outstanding service makes all the difference--and Bailey delivered exactly that. If you're planning any remodeling, I highly recommend giving KZ Cabinet and Stone a try. Be sure to ask for Bailey--you won't regret it. The only negative feedback I have is the warehouse pick up staff may not be the most friendly but the job gets done.

A very knowledgeable friend recommended I contact Alfonso for assistance selecting tile and…read morecountertops for my bathroom, kitchen and entryway and I am very glad I did. I came in with the vaguest of ideas of what I liked and was looking for for my space and in my consultations with him (I needed a second consultation after a design change) Alfonso was so skilled at finding a variety of options to consider without overwhelm! The showroom is like an art gallery where you can touch the art and a sensory treat to roam through. The large attached warehouse area with a huge number of countertop materials was very impressive to behold. But again Alfonso could quickly edit it for me to a few choices. Now I am happily enjoying my epic countertops, gorgeous shower and elegant tile flooring.

This place use to be good. Many selections price is fair. People who work there is helpful. But…read moreeverything changes in my recent two visits. None of the tiles has price. We have four bathrooms under renovation and we need quite a lot of tiles but none of the tiles has price on them. Which means you have to ask them every single one that you are interested in. No one wants to talk to you. We were there wondering around and looking for tiles for 10 mins and people who work there walking back and forth with their nose on the air. Didn't even border to help. Terrible store.

Honestly, I didn't expect much when I walked into the Kohler store in Burlingame -- I just needed a…read morenew shower head. But wow, the place is actually really cool. So many nice setups, I kinda got distracted checking out all the fancy stuff A girl working there asked if I needed help (but not in a pushy way), and she explained a couple of things I never even thought about, like water pressure and finishes. I ended up picking something better than planned and I'm pretty happy with it. Prices are not the cheapest, but the quality feels totally worth it. And it's nice to see things in person instead of scrolling online forever. I'll probably come back when I finally redo my bathroom.

Former employee. Trade and sales professional working and high-end luxury for five years. Also a…read morecertified interior designer. Moorerooms.com Pros: Beautiful product lines and space for interior designers to prospect product. Cons: In my experience, management didn't understand how trade and design relationships actually work (great demeanor, however). Management was frequently not in the showroom/present, which left customers without consistent coverage or direction. Lack of presence also dispersed responsibility on team. Both residential and high profile inquiries were managed in an outdated way: no clear appointment or handoff system, so clients could wait and leads could slip. The team has a very limited design and sales experience, and CRM use was inconsistent, with incomplete client records and unclear account ownership.

I'm really impressed with the amazing products, the super fast delivery, and the friendly customer…read moreservice! Rosely is such a lovely person, and we're completely satisfied with the price. She listens to what you need and never tries to push you towards anything extra.

I've been meaning to write this review for Elvira at Ro's for over a year now. We worked together…read moreto design the most beautiful kitchen and bathrooms for my home, and I truly could not be happier with how everything turned out. Elvira is flexible, design forward, endlessly creative, and so warm and kind. Working with her was an absolute joy, and she turned what could have been a stressful process into something collaborative and enjoyable. Everyone at Ro's was a dream to work with, and I genuinely looked forward to every visit. I'm deeply grateful for everything she did to make my home feel so special.