Best customer service you can get in the area. Eugene and his staff were very knowledgeable and helped us with the finish material to remodel two bathrooms. The showroom has many choices from different US, Canadian and European brands and great price deals make this place a hidden gem. We definitely recommend Laurelwood K&B to everyone planning to do excellent look remodeling for their house. read more

Went in to check out their selection of faucets and tile, and see if by chance they had a limestone soaker tub and an acrylic tub I could touch - they did - great selection, and already the employee was over than where we previously purchased bathroom decorative plumbing supplies ... very happy to feel the materials and see them installed on various textures - definitely coming back here for final decisions and purchases read more

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This is my 2nd time working with Eugene after my bathroom remodel a few years ago. The selection is varied and of top quality. The showroom is nothing compared to his extensive network and knowledge. He has taken the time to take me to suppliers in Hayward and puts forth his opinions and expertise but always leaves the final decision with you. He recommended an outstanding contractor which I ended up hiring and both of them working together was such an advantage. The fact that his business is one I could visit several times throughout the renovation, speak to only one person familiar with my needs was important to me. We would communicate over the phone sometimes at all hours. He was very dedicated and clearly loves his job. His prices were good and fair as well. Highly highly recommend! I should add that this project was a complete kitchen remodel. read more

We are in the process of updating some kitchen appliances/hardware and have come in a couple of times. Eugene has been super helpful and is very knowledgeable. read more

Eugene and his son were amazing to work with! Wish we had known about them when we did our bathroom remodel. The vision of our kitchen was pretty blurry at the start but Eugene worked with us to find great products to form the basis of the design and helped us to find quality materials to finish the project off. So grateful for all the help they provided Tuesday after Tuesday while our kids were in hula class :) (Thank you both for being a great local supplier for us with competitive prices!) read more

Eugene was very helpful in getting me the farm sink I wanted. He is very knowledgeable and helped me pick the right faucet for my kitchen. There is so much inventory carefully laid out in that store! It is great that I don't have to walk a mile to see all the things I want to. read more

Eugene is amazing! His knowledge and expertise are invaluable. I don't have much experience with remodeling and can't stress enough how much he helped me with decisions. I am so excited about our bathroom remodel and the choices he helped me make. He truly listens to your ideas and offers excellent recommendations. I highly recommend Laurelwood Kitchen & Bath. read more

I recently want to Laurelwood Kitchen & Bath hoping to get a filter cartridge, a couple of a specific faucet and possibly a garbage disposal. I ended up talking to Eugene and I am so glad I did! Eugene located the (correct) filter cartridge effortlessly, recommended a different faucet as soon as I described what I was looking for, and recommended a different garbage disposal than what I was thinking. These were fantastic recommendations! I absolutely love the faucet he found (and it's cool little pop-up drain) compared to what I was originally thinking, and the garbage disposal took me completely by surprise. The disposal itself seems great, but the splash guard is shaped differently than what I'm used too -- deeper and more angled. I wouldn't have known to even think about it, but it makes such a difference. Food doesn't get caught it in at all that then needs to be poked down, and if I dump a pot of water in the sink it drains so much more quickly than it used to. Wow!! The faucets did take quite a bit longer than predicted (I guess due to a problem the company had getting parts), but this was out of Eugene's / LWK&B's control. Eugene regularly stayed on top of the issue and kept me informed. And I wouldn't change a thing -- the faucets were totally worth the wait. I will definitely be going back to Laurelwood Kitchen & Bath in the future! read more

This is an excellent store. Eugene is very responsive, helpful and professional. Outstanding customer service and well-stocked with high-end products. I am a repeat customer and highly recommend this store. read more

Eugene is incredible. I am so happy we chose him to work with on selecting our cabinets and faucets. He has great prices but more importantly, he provides outstanding service, always looks out for you and provides very detailed recommendations. His associate is also very nice. All in all, for me it is very important to work with people you can trust, who are dependable and who help you navigate the landscape and this is what Eugene does! read more

Eugene was super nice and helpful even we had a lot of questions about the toilets. We went to the store after the business hour but he waited us and patiently answered our questions. He also provided us very reasonable pricing. We ended up have to go with a cheaper option but thank you Eugene for providing such a great service to us! The business will absolutely be great! read more

We have started major home remodelling. Manager of the store, Eugene, provided tremendous help with selection of necessary equipment and materials. He is very knowledgeable and demonstrated maximum attention and patient with us. The store deserved highest recommendations for service. read more

Just love being taken care of by Eugene and Daniel! Super knowledgeable, super accommodating, and super responsive! Eugene is a definite go to person for your kitchen and bathroom choices! read more

Eugene was a great help in choosing our faucets, etc for our new shower installations. I have used his valuable help in two bathroom projects. read more

Fortunately we stumbled upon this shop and met Eugene (and Daniel). Eugene is responsive, kind, patient, very knowledgeable, efficient. He listened, gave us excellent advice, and helped us sourced high quality kitchen sink, kitchen and bath faucets and accessories. The shop is full of terrific samples and demo items! We were overhauling our kitchen, dining space, as well as a half bath, and had visited a number of stores. There were supply chain issues impacted by the long pandemic, and luckily, Eugene managed to bring in items in time to help us maintain our planned timeline. We highly recommend the Laurelwood Kitchen and Bath store. read more

We embarked on a major renovation (2.5 baths, kitchen, full gut remodel, etc) and had to pick out tile, fixtures, and furnishings for 3 bathrooms and a kitchen. Though we worked with a designer, we still had to check with sourcing and timing of everything as our contractor was not very good (we will have a Yelp review for that, as well!). Eugene and his staff were always courteous, prompt, and efficient. On busy weekend days, we'd merely give him a heads up that we needed to come in for an order, and they would create a specific appointment for us. He was incredibly knowledgeable of the products he has in the shop, as well as other possibilities. He didn't mind checking on things we never even ordered, to help us with decisions. And he was able to troubleshoot issues the plumbers had in our home (there were multiple!). All in all, this is an amazing little shop that has everything you'd need for a bathroom, and much of what you need for a kitchen, with experts to back it up. My only piece of advice is to make sure you speak with Eugene about everything, including shipping and return policies, so you are not caught off guard by plumbing material vendors. read more

Although Eugene was short staffed and busy, he was very polite and prompt! Since the company I work for is fast paced, this was an awesome "pit stop" for me to pick up an item for one of my co workers. Also, the fixtures in this establishment are BEAUTIFUL! Thank you, Eugene and Laurelwood Kitchen & Bath! read more

Eugene is a very professional and a decent guy. He also have good selections and good prices.

Over the last 4 years we've remodeled 3 bathrooms, every time turning to Eugene of Laurelwood Kitchen and Bath for help. We're consistently impressed with the selection the store had to offer. Lovely European and US made bathroom fixtures that came with plethora of options made us feel like we really were creating a house of our dreams. Eugene himself knows his merchandise like a back of his hand! Not only he provided sound technical advice, he met with us hours past the store closing time to make sure we got everything we needed for the projects and the merchandise was available from the suppliers on time. During the project implementation Eugene was available to us and our contractors to answer questions and clarify installation procedures. We're so impressed by his knowledge and him going an extra mile for his clients' success, we recommend him to all our friends who start remodeling projects!! read more

Thanks Eugene for all The great help with my bathroom re- modeling! It was a very good experience. Place has a great selection of appliances, Eugene is willing to work with customers and very attentive to theirs needs. Extremely knowledgable with what is available on the market, prices are great, and do us service. Recommend this place without any hesitation. read more

Eugene, owner of Laurelwood Kitchen and Bath, was EXTREMELY responsive, and knowledgable. He was helpful in all areas of the process: understanding our needs (we were completely clueless as this was our first house remodeling project; decision-making (there are so many products and designs to choose from!); patience (again, we were novices and clueless); pricing (his discounts were often better than Home Depot's for the same or equivalent product); and availabily (we never expected it, but he met with us on weekends and after hours, and sometimes on a moment's notice!). We can't say enough about him and his business. He will be our 'go to' person for all our future needs. Many thanks to Eugene!! read more

Eugene the owner was very helpful in everything we bought. We are doing a full house remodel so there were many many things we had to purchase. He was very helpful and patient in suggesting items and always replied to emails and phones calls promptly. I would definitely check out Laurelwood kitchen & Bath even if you don't live in San Mateo cause we live in SF but his service and products offered were well worth the drive back and forth! read more

Great selection of bath and kitchen appliances. We were looking to replace bathroom faucets and 3 toilets. Eugene, the owner, helped us to select the best ones for us and also had a great selection of new faucets to choose from. He handles only top brands that may cost a bit more than those you find at the big box stores, but I prefer to help the local businessperson whenever possible. We selected Toto fixtures and he was able to find a suitable replacement for our unique faucet. He tries to keep the prices reasonable and works with a licensed plumber for the installation. Will write a follow up when the installation is complete. read more

Ordered more that 15 items to remodel my house from Laurelwood Kitchen. Eugene the owner of the place was very patient, polite and professional during our 3hr meeting. All the items were deliver on time. Thank you Eugene and his staff for the great service. read more

I would like to share a very positive experience I had with Eugene after 4 years of purchase. Day before yesterday, my faucet hose started leaking. I immediately e-mailed Eugene. He promptly replied and within hours, he had the part shipped for replacement and it was available the next day for me to collect. My faucet is back to its glory. I am very pleased with this experience. This speaks of the integrity and honesty with which Eugene runs his shop ! read more

The best place on peninsula. Excellent service, great product and Eugene is amazing! I got my product in less than 24 hours and it's perfect! Thank you Eugene! read more

Eugene was extremely helpfull with the remodel of two of our bathrooms. He is very knowlegable of the products he sells. I obtains quotes from two compeditors and he pointed out errors in their model numbers and there was one item that had the compete wrong fixture listed. As I was near his store, Eugene also came our home to look at the bathrooms so as to make sure everything was going to fit correctly. I've never heard of anyone going that far for customers. I also received the best price from him. In the end, I feel as though he saved me from a bad troubling experience. Many thanks to him and his staff. read more

super responsive and you can tell the staff strives to truly take care of their customers