It has been over two years now that I have been going to Caylin, and my hair is transformed! It is shiny, silky, more manageable, and shapes my face more than ever. I just cannot recommend Caylin enough, she is so easy to talk to, she knows what she is doing, she always recommends the best products for my hair, and it shows. Even my husband has noticed the change in my hair!!!! read more

So, I've been going to this salon for a year now and thought I'd give an updated review. I still see Shannon every 6-8 weeks for a cut and color. I am happy to say that I am still 100% satisfied in every way. Shannon is not only the sweetest person EVER, but is also an absolute master of her craft. I can honestly say that I trust her 100%. Whenever I'm not too sure about what I want, I throw some suggestions at her and she always delivers. ALWAYS! What I also love about this salon is the cleanliness. Every single time I'm here, there is always someone wiping down the bottles of products, the countertops, the stations.... In this day and age of COVID, I find this super important and comforting. As soon as you walk into the salon, you are greeted with a friendly welcome and an offer of water or coffee. It's the little extra things like this that make your visit special. A visit here is like a luxurious visit with an old friend. I still highly recommend. read more

J morgan Salon West - Fresh coffee served in a proper cup - Hair Salons Near Me - Bethlehem, Pennsylvania

I have been coming to this salon for 5 years. I have had a lot of great experiences and my 11 year old daughter comes here as well. I called this morning to schedule a last minute cut for my daughter today after I get off work. They could get me in which is great. They quoted me a price of $59 dollars on the phone and asked if that was okay. It is a little steep but hey everyone's prices are going up so I said that is okay. For a child's cut straight trim. Then they called me back 3 hours later and said I'm sorry I quoted you the wrong price it's actually going to be $75 since it's a girls cut is that okay. No it's absolutely not okay. You lost my business and my daughters. On principle that they quoted me wrong the first time they should have honored the price and I would have been okay. Do better J Morgan read more

Melissa is THE BEST. She listens carefully and gives me good advice about what will work with my hair. She gives me a gorgeous cut that holds its shape for weeks. She also has helped me transition from the not-so-great red that my last stylist was doing to a deeper and richer red - and now to fuschia! Strangers compliment my hair all the time. The staff at J Morgan is always professional and welcoming. I look forward to my appointments! read more

Used to love this place and went often for blow outs to many stylists who were very welcoming and professional. However today ruined it for me. Had a male stylist Danny who acted holier than thou. I came to have a relaxing blow out and was insulted for my "dry hair" multiple times by him. He insulted my hair but gave no recommendations or advice on products to use. Just told me I need to "do something about it". I have never been insulted about my hair. I went to the salon to feel good about myself, not feel horrible. As a busy mom it was meant to treat myself and I left in tears. Please be respectful to clients and give advice kindly. read more

Had an appt on Dec. 30 at 9:45. Arrived about 5 min before my appt and checked in. The girl said she'd let my stylist, Angela know I was there. I watched the girl who checked me in walk back to the sink & talk to Angela and come back. I know at that moment she was running behind. The girl whose hair she was washing then got up and went and sat in Angela's chair, we're she began cutting/styling. Why didn't anyone tell me she was running behind? They just let me sit there and wait. At 10:08 I got up and left. My appt was at 9:45. Waiting that long for a trim was ridiculous in my opinion. I then got a call at 10:26 am from Angela apologizing for the delay. Guessing if I would have sat there and waited it would have 35-45 min that I was waiting. If people are going to be asked to wait this long it should be for a doctors appt, not a hair cut. There's hundreds of other places in the Valley to go so don't waste your time with this place. It's beyond unprofessional on how they handle things. Provide your clients with an update and be honest. I would have rather the girl who checked me in say Angela was running behind, I would have opted to simply reschedule. read more

Yesterday was the third time I went to the salon. I have only lived in the area for a year. I got my hair cut last year and I brought my daughter there for a hair cut. When I brought my daughter she felt like a princess. The stylist made her feel so special. The salon is so clean. They also have cute things for sale in the front. Yesterday I went in for highlights and a haircut. My stylist was Claire. I showed her a picture of what o was thinking and I told her I may be way off because my color isn't anything like the picture to start with. She explained what she could do and I said it sounds good. My hair came out AMAZING she did such a good job. Absolutely nailed the picture I had in my head. I got so many compliments on my hair when I was out yesterday. Thank you Claire. I really needed this after I let my hair go after the last two years. The owners were in the salon when I was there. I had not seen them the other times I was there. They have two salons so obviously they go between both. They both walked around to everyone in the salon and said hello. One asked my if I liked the color. They were very kind and personable. I am so glad I found this place after being in another state my entire life and my best friend did my hair my whole life it was hard to venture out and pick a place. read more

Kendall is by far the best!!!! She is so nice and accommodating. She is super sweet and takes the time to ensure everything is right. I have fine hair and she is super knowledgeable of everything. read more

Such an amazing experience at J.morgan salon!! I walked in with over-grown, straggly hair, and Melissa Fredericks was able to bring it back to life. She cut my hair in the exact style I wanted (perfect length and angled beautifully) in a way that flattered my hair type and face best! I really appreciate the time takes; she always pays great attention to detail. Highly recommend this salon and Melissa Fredericks to get your hair done read more

I've been here two or three times in the last couple of years. I went yesterday for a blowout and style and got no blowout and a really sad take on the style I requested. The stylist washed my hair and then proceeded to dry it with the hair dryer and his hands only. No round brush, not even a flat brush. - nothing. That's not a blowout, but I paid $60 for someone to dry my hair with their hands. He then proceeded to style my hair in tight curls when I asked for big, loose curls (an additional $20). I had a wedding to get to, so I went home quickly and tried to fix it however I could. I called this morning and explained the situation and was told that every one of their 40 stylists does a blowout differently and has their own technique (but since when is a brush not used in the process?) and was told that they don't do refunds of any sort. Instead I was told I could come in for a complimentary blowout and that they'd book me with someone who could achieve the style I was looking for. 1) the wedding was yesterday so that doesn't help me and 2) why wouldn't they consider this when I booked? Super disappointed, definitely not going back. read more

I had a great experience at this salon. These are the things that make it ideal for me: the chair spacing is such that you don't have to watch other people get their hair cut, and vice versa. The decor is minimalist and it's easy to talk with your hairdresser and not be distracted by other things. The haircut service itself was great. My stylist was friendly, curious, and professional. read more

I had an amazing experience with the stylist Lisa. I have been having a hard time finding someone who can listen and deliver what I've been wanting with my hair. She made me feel welcomed and comfortable from the minute I sat in her chair and I absolutely love my hair! I have been getting so many compliments. Just super happy read more

Bad communication between my stylist and I. I asked for layers. When I said I didn't want a face frame I didn't expect him not to layer the hair around the front of my head??? Then he told he he didn't do it. And I'm dumbfounded when he expressed it would look better if he did the front? You were gonna let me walk out of there without layers in the front? How's that even a hairstyle I would have looked ridiculous! Some real communication issues if this shits going on. I'm not lying about this! I'm so glad I had the very basic communication that he told me he did that or I'd be looking so bad! Also, why was my cut $10 more for the same thing I got last time? It was even faster then I was there last time. Funny part is when you call up and ask for a stylist good at a certain thing they say "all of our stylist are experts at blah blah blah," apparently not! When I pay $100,including tip, for a cut I expect somebody who knows how to cut hair and communicate with you. My stylist also seem concerned when I told him how much to take off as if I didn't know my hair was gonna get shorter. Explaining if he makes layers my hair would get even shorter. I'm also tired of the shaming of breakage I'm fine without your keratin treatment. Stop making me feel like I have horrible hair when I walk in. Shaming about my length and breakage. read more

I do not recommend this hair salon! Way over priced and they have you sign papers without asking for an age! very unprofessional! There staff is not nice and there customer service is not good! read more

Since this is a new salon in my neighborhood, I thought I would give them a try. I called and asked what brand color they use, and the girl said Redken. I told her I had an allergic reaction to Redken color and asked if they used another brand and said I was using Goldwell. She said sorry, they don't use any other brands as they are a Redken L'Oreal salon. Very odd. read more

I just had my first ever appointment at J.M.W.; i followed my long time hair artist, Briana Kuehn on her journey from a previous salon. No matter what salon she works at, you'll find me there on account of she always leaves me feeling brand new whether it's from a color job or a cut! She truly has a knack for making you feel beautiful, always remembering the small details about your life that you may have shared last time you were in her chair. She listens to exactly what I want, and when I don't know what that is, she takes the time to offer clearly thought out ideas to me. I have never had my hair done by someone else who was as astute and attentive. One of her main strengths is she will walk you through everything she's doing to ensure you're both on the same page about what the anticipated outcome will be. I could only presume the whole staff at this salon are on the same talent par as she is. Getting your hair done for the first time since prior to the pandemic was both exciting and nerve wracking. All of my concerns disappeared as soon as I set foot in the salon. The staff of J. Morgan West were all extremely vigilant in their sanitation practices and courteous of their guests' needs. I will definitely be back! Highly recommend. read more