Easy scheduling, fair prices, nice tech. He leveled out stove, it is a gas stove and we couldn't…read moredo it ourselves.

I was so pleased with their reliability and competence. Theyreally understood how to figure out e…read morewhat was wrong with my washing machine. Thank you.

Ryan is amazing. He's on time and easy to contact. I've used him for all my appliance needs for a…read morefew years now and he is my first call whenever I have an appliance break.

Ryan was great and replaced a control board in my oven which was out of warranty. He took the…read moretime to explain what needed replacing and why. Unfortunately I still had problems so called Ryan back, puzzled. When Ryan came back he had already researched the issue. It was the part itself, and an ongoing class action suit from the manufacturer. He shared the information and I was able to pursue a return. He also took the time to confirm that everything he had done was correct and that the oven was working as well as it could be. I appreciate his honesty and willingness to go above and beyond. I hope I don't need more appliance repairs soon, but if I do, I will be calling Ryan.

This company came out after two other companies had looked at my system. The other companies told…read moreme to get a whole new AC system installed, to the tune of $20k. ABC was easy to contact and was very responsive. He visited my house and did a thorough job of troubleshooting the system. He was able to find that the system needed a small electrical repair and that everything else was in fine working order. Highly recommend!

very responsive and knowledgeable on a wide variety of appliances. Will use again for any repairs!read more

they will go above and beyond to assist even a random customer. I was in a time limited situation,…read moreleaving the area that day. My refrigerator was down. I needed to do something immediately. Douglass helped me troubleshoot then found the part nearby. They enabled me to pick up the part at a wholesale only warehouse. All at no profit, using their name. Got it running that day thanks to their help. Nice.

Had our new washer and dryer "installed" by your guys. First off he was a complete a$$ to us and…read moreapparently it was our fault that he was running behind. He did such a horrible job that he actually took a chunk out of our freshly put up dry wall because he was in such a rush. We couldn't take him doing anymore damage so we im told him to stop. They don't even fit correctly!! I can't put into words how upsetting this is we would have much rather have had us do it ourselves. Do better.

Great work, very thorough. Friendly and professional. Will use again. Easy online appointment…read morebooking

Top-notch five-star service from start to finish! Our Whirlpool dishwasher stopped working and we…read morerandomly chose 1st Choice since it was a local company. So glad we chose them! Alfredo diagnosed and repaired the issue quickly and efficiently. In addition, he and Rose exemplify the true meaning of "customer service" with their friendly and professional interactions and fully satisfactory outcome. 1st Choice is now our first choice for any appliance repairs that we will need in the future. We highly recommend them to anyone seeking superior appliance repair!

Washing Machine wasnt draining. Vince came today on the holiday and troubleshot the issue…read moreultimately diagnosing a faulty pump. He had a pump with him as he asked for model number when I called. The machine was fixed pretty simply and he was very friendly and provided some suggestions to avoid potential issue again. Great first experience and highly recommend. Price was a tad above what I expected but worth it for sure.

Our old cooktop stopped working. Vince sourced hard-to-find parts and made the necessary repair…read more(saving us the big cost of a new cooktop). Service was effective, fast, and friendly! Cannot recommend ASAP highly enough.

Requested repair for my Samsung gas oven that wouldn't heat up. Adams Brand reached out quickly and…read morescheduled an appointment for less than 24 hours later. Nick showed up on time, was polite, efficient, knowledgeable and customer service oriented. Should the need arise I wouldn't hesitate to call them again and/or recommend them to family or friend.

Had Adams attend to a dryer problem and was very disappointed with the value of service provided…read moreand also the service technician who was on the phone on a private call during the repair rather than focus on the job. The price point is too high. The initial diagnosis price $99 was supposed to be deducted from the actual price and that did not happen and was not reflected in the invoice as well. One the technician open the dryer you are left with no choice but to go with the repair. My issue was very minor with a squeaking dryer idler wheel and that was replaced and oiled, and I was charged almost $420. A dryer idler pulley which was $7 was priced at $120. Labor $250 to replace it and another $50 for cleaning the dryer. And the technician instead of doing his work was more intent on talking and distracting the situation. Only plus point was the prompt dispatch of the technician. Apart from that I would advise customers to check and ensure that your price is right and not get charged for simple replacements. I went by the great reviews and wanted to try Adams but the price point and lack of transparency and the technician left me with a bad customer experience and would make me think twice to call them.

Had a great technical person our house to fix our stove He…read morewas very nice an knew what the problem Thank you

Mr. Appliance of Salem, your response misrepresents the facts of what happened…read more You diagnosed a cracked water valve, charged a $150 diagnostic fee, and then performed a nearly $500 repair to replace the valve. However, the moment your technician left, we ran a test cycle, and for the first time ever, the washer emitted an ear-splitting grinding noise--a noise that was not present before your repair. When we IMMEDIATELY called you back, you sent someone to inspect the issue. Instead of acknowledging the possibility that your technician either missed something during the diagnosis or caused an issue during the repair, you took the stance that this new problem was completely unrelated and required an entirely separate chargeable repair. Had this noise been present prior to your visit, we would have mentioned it--because it would have been impossible to miss. The fact that it began the moment we first used the machine after your repair should have prompted a second, more thorough evaluation on your part. Instead, your company refused to take responsibility, offered to remove the valve installed and issue a partial refund (while still keeping the $150 diagnostic fee for a misdiagnosis), and provided a coupon for future services--as if we would trust you with another repair. Your diagnostic process either failed to identify all underlying issues with the washer, or your repair coincided with the onset of a severe new problem, and your refusal to stand behind your work has been frustrating and costly. This is precisely why I left the review--to warn others about your incomplete diagnostics, inflated repair costs, and lack of accountability. If you truly regret this experience, you would refund the entire amount paid for your misdiagnosis and failed repair rather than doubling down on a misleading defense.

Griffith was at our house a few days ago to repair a leaky fridge and to take a look at our…read moreoverheating dryer. We have been using Adesso Appliance Repair for over eight years, and have only good things to say. Griffith thoroughly knows his stuff, prices fairly, and has always been pleasant and totally reliable. He arrives when he says he's going to arrive. If you leave a message, you will receive a call back promptly (even if it is to say he does not repair that particular product). Griffith is great and we highly recommend Adesso Appliance Repair.

Griffith is the BEST. He's always on time (to the minute!). His pricing is fair and he's honest…read more We've had two occasions where he could have taken our money to fix two different appliances--he was completely honest with us and told us that it would be more cost effective for us to simply buy new appliances (dishwasher and cooktop). He could have taken our money over and over again when the dishwasher and cooktop would need to be fixed again and again, but he took the honest route instead. For this reason, I will ALWAYS call on Griffith for my appliance repair needs (not to mention he knows exactly what he's doing on all appliances and he does a terrific job!). I can't recommend Adesso Appliance Repair enough.

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

*First time customer review* Azamat at Pegas Appliance…read moreRepair Immediately responded to my project request in yelp. I have only used the project functionality once before but ended up using someone else. My normal repair go-to did not pick up the phone so I thought why not? They literally responded in under a minute. What's that saying the early bird catches the worm? Normally, I check out the business and see how many reviews they have do a little research but I was in a hurry so I asked how much and when they could come for a refrigerator repair. They said they could come the same day, And the price was right comparatively. (Diagnostic fee is 95$ which will go towards the repair cost.) There was some back-and-forth about when they could come and we decided on the next day. Adam showed up on time, was very polite and fixed our issue! Our Refrigerator had a lot of condensation and it turns out the fan was not working. He could've just said we needed a new fan and charged us for it, but he went beyond that and went through the back panel and noticed there was something unplugged and then the fan started working in our refrigerator is working great! I have so much respect for honesty and integrity. I highly recommend using their service I believe from the other reviews that they are a new service and they deserve all the new business! Finding trustworthy repair services can be hard and I'm glad I found Pegas and will absolutely be using them in the future, and you should too!