I bought an 2010 Ford fusion from John and he told me all it needed was an oil change. The price…read morewas right on the money and.the oil was clean as a whistle. I asked him what's with the oil and he said that was all it needed and he already had the oil changed. Super easy sale and we went on our way still smooth sailing. Who knew there were still honest USED CAR SALESMAN still alive? Lol. Thank GOD and thanks for John's Auto Sales.

STAY AWAY‼ Let me say this has been the worst buying experience of my life, when I went to purchase…read moremy vehicle John informed me that there was and I quote "nothing wrong very reliable family vehicle" that wasn't the case, check engine light came on a few days after having it, I also brought the vehicle to my mechanic who found rust all over the frame with holes drilled in the frame and spray paint to try and hide the rust and rot, John is very disrespectful dishonest and an overall bad guy who will try to get one over on you whenever he can! stay away from this place, you will get nothing but the run around and nothing but stress, DO NOT BUY FROM HIM YOU WILL REGRET IT !!!!‼

First Time Buying a Car from Linders Mark made it easy from the get-go, no pressure to buy it, went…read morebuy self on test drive, easy paperwork getting the car. Thanks, Linders And MARK!

Linders could not perform a simple transmission cooler line replacement correctly. After the…read moresecond attempt, I lost all transmission fluid on the highway. After the third attempt, Transmission was never the same after that. I had to total the car. 20 year old Buick 100K miles. Linders pretended everything was fine through the whole process. The worst.

I don't have the car yet and already frustrated. First, they cancelled my order because they said…read morethe image of license was not clear even through it cleared in the app. The other is it keeps doing a pickup location in Auburn which is 50+ miles from where I live and Chestnut Hill is closer. I was told to either cancel the order and wait for my money to clear again, or pay $49 to have car relocated to Chestnut Hill which is absurd. They wouldn't even waive the first 50 miles that would be added to the vehicle once it's picked up to bring home. Starting to question if it's worth doing business with this company.

Zero stars. Stay away, and never provide them your credit card information…read more... I am currently in a dispute with Flexcar over two reimbursements: the first for a rental I had to get from another agency when a Flexcar rental broke down due to an oil pan crack that spread from vibration on a long road trip and another for the $704 monthly rental fee billed to me nearly a month after the car was TOWED to their facility. In regards to the breakdown from the oil pan crack, I had taken the vehicle into their facility due to oil leaking in the driveway. I was told the vehicle wasn't leaking oil, that the cap on top of the reservoir wasn't sealed correctly and oil was "blowing out the top when the car heated up" which as a girl with a father who is a Mechanic is a load of BS. I then mentioned a upcoming road trip from Tennessee to Georgia as part of an ongoing move and said my concern was that I would be stranded as a woman alone if the car broke down along the way in a rural area. I again was assured this would be fine. Sure enough, the car went into EPC mode and stopped 15 miles outside of any city. With the help of good Samaritans, I was able to get the car to a mechanic who informed me the car was not drivable. Upon calling Flexcar, they said they initially offered NO assistance and also said "we do not tow more than 150 miles." It wasn't until I was balling on the phone and became irate at the fact I was stranded 3 hours away from home by myself that they offered a $50 Lyft credit and said they would tow the car back to their facility. Ultimately, it was the Mechanic at the location - not Flexcar - who helped me in my search for rental car, which I had to uber 30 minutes to, drive 30 minutes back and transfer all of my suitcases/boxes before heading home. After fighting with Flexcar, they agreed to reimburse the rental which I have now been going back and forth with them on for WEEKS with no payment. In regards to the $704 monthly rental, I received a notice 5 days prior to the draft from my account that my rental would be renewing on the 15th. I immediately reached out stating this vehicle was TOWED to them weeks prior and closed. I was told this would be taken care of and I would not be charged, but low and behold, I was charged. I've now been sending multiple emails a day and calling Flexcar who have yet to make this right. Do not seek services from this company, and definitely do not provide them access to any of your banking/credit accounts. I wish I wouldn't have.

Swindlers! Beware of these guys at this location they're crooks. Watch your bills carefully and…read morecompare it to your SIGNED agreements.

This was a great car buying experience. The salesman (Colin) and the manager (Michael) listened…read morecarefully to what I was looking for in a car and what my financial limitations were. They accommodated all of this, gave me a very fair trade-in value on my car and found me a great car. The whole experience went very smoothly and I was able to have the car I wanted that day. I highly recommend them and I especially recommend car buyers go to Enterprise instead of any of the dealerships.

Great Service! I have bought several cars at Linders and…read morealways go there for sales and service. I would not think of going anywhere else.

they were quick and easy to work with. I can't complain. it's what is expected. an oil change and…read moresome brakes...normal stuff. no hassles

Did I get the car I was looking for at seemingly a reasonable price? Yes. Was it the most…read morestressful, unprofessional and heinous customer services I've ever received in life? Also yes. Full disclaimer I'm a young, single woman who went in alone. I had totaled my car and was not only in a rush to do things but I've never done this before. In the past I was apparently spoiled going directly to the Honda dealership. I saw an ad for the 2021 Honda Clarity that I was looking for online, went from Boston out to Worcester, test drove the car, put down $200 as a deposit while waiting for the check for my insurance. The car had 120k miles on it but is otherwise in wonderful condition from what I can see. It was listed for about $15k but when I came in I was pleasantly surprised they can take $4k off the top as an electrical vehicle tax credit. It seemed like a no-brainer. Now it's screaming scam. I was transparent with the manger, Yana, who I dealt with every step of the way that I hadn't done this before and was looking for guidance. She miscommunicated with me in multiple ways including the best form of payment, when to insure the new vehicle and that the sales tax ($1k) was not included in the price but expected at the RMV. My paperwork says I paid the tax at the dealer then was shocked to have to pay again. Screaming scam. When I went to get the car inspected it immediately failed. There was a safety issue in the front left wheel. I called Yana and she ordered the parts and had me come in the next week for her mechanic to fix the car. This was extremely upsetting. I just spent $11k on a car and they didn't even apologize for the serious error. They said "mistakes happen" and refused to compensate me for my horrible experience. When expressing my frustrations with Yana, the owner (her dad) came out of nowhere and took control of the conversation. He was extremely rude and dismissive and refused to give me the name of the mechanic who supposedly fixed the car. They don't have a mechanic on site and drove it somewhere down the road. It was all very shady. They had initially asked me to write a review so when I took my phone to take pictures of the place they got extremely offended and said "we're done here" and threated to call the police. We actually are not done here. I'll be in touch with the BBB and my lawyer. I really tried not to judge a book by its cover but the place is also filthy inside and out. It's dark, dingy and the "waiting area" are literal dog beds. When I went in I was jumped on by multiple dogs. So unprofessional.

DO NOT TRUST THEM!!! The most horrible business I've ever seen! I came in to look at a car on…read moreFriday For my son. They told me it was loaned out for the weekend and it would be back on Tuesday and made me an appointment For noon Tuesday. I got 2 text messages and an email confirming and when I got there at they had sold it out from under me that morning. HORRIBLE SERVICE AND BUSINESS ETHICS DO NOT TRUST THEM! Typical used car dealer....

Purchased a 2017 BMW from Jason. Easy and straightforward process. Jason was upfront about…read moreeverything. I paid for an independent PPI at a local BMW dealership, everything checked out and the transaction went smoothly. Fast forward a few weeks and the brake light comes on, called Jason and he took care of the issue immediately with no hassle. 5/5 would absolutely recommend and do business here again in the future.

the worst place ever to get your car fixed!!! the city of…read morenorth grafton must consider of shutting down that place!!! the advisor and the technician are crooked and they are as well inexperienced, imbecile!!!

This dealership Acura Auburn took my car on the highway to get it ready for emissions and damaged…read morethe exhaust. And now they're saying it's not their fault. I will not be using them and I would be very careful using this dealership especially service

I brought my car in and asked for all the fluids to be changed and a detailed once over on the car…read more I worked with Jeff Neal who initially seemed concerned about the list of issues I brought in for my used car. I will say he followed through about staying on top of those concerns to get them resolved before a road trip for me last minute. I do appreciate that. However, I was given a $4000+ estimate for rear brakes, 2 CV axles, a serpentine belt, a coolant tube, a power steering tube, and a change out of those corresponding fluids. They wanted to sell me a roughly $300 CV axle from a genuine Acura parts website, for $900, plus another few hundred for the install. They are marking up parts 200%. I decided to just have my transmission fluid drained and filled, and my oil changed. I drove an hour and a half home to find my transmission was an entire quart low, and my engine oil was overfilled. Upon calling to find out what happened, Jeff had the audacity to ask me if I knew how to check the fluids. This is not my first Honda product, and of course I referenced the manual which told me exactly how to check it. I asked how his technician checked it, and he responded, our technicians don't read the manuals on how to check fluids, they do it how they're taught. Also that the technician who did the work has been there a long time. Well it was done wrong. The fluid level was clearly not checked after. Not sure if my transmission has suffered any damage from this accident. As for the overfilled engine oil, he said they added a pint size amount of cleaner to the engine oil that they never told me about, and that I did not approve. I have lost complete faith in this dealerships service department. Avoid if you can. Picture is transmission fluid level after following manual on how to check it. Barely on the dipstick. Acura of Auburn, you need to retrain your technician on how to perform a simple dipstick transmission fluid check.

Awesome. No offence but not what I expected of "used car salesman" feom the time we drove in we…read morewere treated with nothing but respect! Don (I am pretty sure that was his name) listened to what our needs were and encouraged us to drive several options. We never felt rushed or like we were a bother. In fact we were there on a Saturday a half hour past close and it never even came up they were closed. We were never pressured for our "information" or to "leave a deposit" Mike (the owner) was on site and gave my husband a number for his trade when asked. No bull, just a number. If I HAVE to choose a con it would have to be they are closed Sundays. Like I said "if I had to choose one" lol. So far so good. I would make this my first stop when I am in the market again!