I first took my '99 Volkswagen Golf to JD Auto, about 2 years ago, when I was driving by and noticed that it was the last day I could legally drive my car before the inspection expired. The friendly mechanics said they could take it right away. Unfortunately, it didn't pass because there was a leak in the exhaust system. John, the owner of JD Auto came out, explained the situation and said they'd make the repair at an estimated price which he quoted me. As all car repair estimates, it seemed high. I said no thanks and told John that I would take it to my usual mechanic. John told me that there was no way my mechanic would beat his price. I said I'd check it out and bring it back, if what he said was true. I did check it out and John and his team did the work. I saved a large amount of money and the work was done excellently and quickly. And the service was very pleasant as an added bonus. Since then I have been back numerous times, (my Volks having over 150,000 miles on its odometer). John and his mechanics have replaced my radiator, numerous valves, switches and pumps. Every time my experience has been the same: the mechanics are extremely knowledgeable and friendly; I always feel that my car and I have the staff's complete focus from the moment I call until I leave with my car at the end of the day. And the price is always right. On a couple of occasions the "repairs" have turned out to just be adjustments and I've walked away with considerably more in my pocket than I'd expected to. Most recently, I needed a complete brake job, front and rear. As always, I was shocked by the price quoted. At John's urging, I called the dealer to get a quote for the job. It was $300 higher thanJD's. When I called John back, he wasn't defensive about the fact that I'd shopped around, but happy that I'd seen for myself that his price was the best. They did the work. When I picked the car up at the end of the day, John insisted that I test drive it to make sure the job had been done right. Like new, the car was smooth through the breaking process - a joy compared to the jerky stops I'd grown accustomed to. It's always hard to spend money on an old car and break jobs are expensive. But the ease of mind of knowing that I'll be able to break smoothly in a tense situation down the road and thus am safer, makes the expense worthwhile. And knowing that I can count on the folks at JD Auto makes me a bit more comfortable about the expenses that I know come with owning and operating a car. Now, in order to complete the illusion that my '99 is new, I'll have to go out and get it washed. Detailed? I don't think so. read more

I just got back from picking up my car at JD Auto. I am pleased to say, I have finally found a mechanic I want to see and like a lot. I cannot begin to tell you how distressing my situation was given that I swerved into a median in the middle of a blizzard. I pulled into their lot because I really could not go anywhere else. I was waiting on AAA for two hours when the owner (John) knocked on my window and asked me what was happening. As I told him the story, he looked at the car and proceeded to help me move it into the garage. In the end, John got my repairs done in what I consider a timely fashion. He was very sorry he could not get it done sooner. He had hoped to get it done next day but the special ordered parts required a trip to a dealer which his son (Kosta) personally took to ensure speedy service! When all was said and done, I got original parts, not aftermarket. Only one repair could not be done in his shop (a computer alignment for steering calibration), which John felt bad about and, as a result, lowered the labor costs. He advised me on how to deal with the dealer to ensure that they did not up-sell me explaining EXACTLY what needed to be done. He told me to call him (or someone at the shop) if they were hassling me for anything else. He showed me all the broken parts, explained what he had done, and took a drive with me to be sure I knew what was going on. I've been told these are best practices but have never had them offered to me and was always too shy to ask. All these reviews say they all treat their customers like family and I agree. They care about their customers, which is rare these days. At first, it started out like a miserable experience but they checked in with me several times over the last 48 hours and put up with me calling them several times. Doug, who answers the phones, was super patient about that, too. read more

There's a reason why JD Auto is my automatic go-to for car repairs and why I regularly recommend them to others--the owner John, and his son, Kosta, care about the customer experience in a way that I wish all business owners did. I have had them replace brakes, repair a strut, and take care of an A/C fail. They worked fast to get the jobs done. In the case of the air conditioning repair, which they correctly guessed was a small leak, the job was going to be expensive so they asked if I just wanted to top it up to finish out the last few days of summer as a less-expensive option. But I decided to just get the repair done and they came in under the estimate-- a less scrupulous repair shop would have just charged the max amount without blinking. Every time, John or Kosta will go to great lengths to explain the problem and talk you through the options beforehand and, afterward, show you what they did. They even showed me the broken pieces they replaced (plus a picture of how the car front had to be dismantled to access the leaking A/C condenser) so that I had an idea of the labor and costs involved. That sort of transparency is greatly appreciated. They don't try to up-sell. In talking to John, I've discovered that he has almost never taken a proper vacation in all his decades of owning JD Auto. Why? Because of his work ethic and his immense pride in ensuring that everything goes right for his customers. They are a pleasure to work with (the friendly mechanics, too) and so that's why I always give them my business, even if it's just an oil top up or tire alignment. read more

Outstanding experience at JD Auto. Our 1994 Jeep wouldn't start after sitting for awhile. Based on positive online reviews decided to take the car to JD. We called to let them know that we would be having the car towed there and they said sure just bring it over. Without an appointment, they immediately started working on our vehicle, and said they would give us a call later in the day to provide an update on how everything was going. A mere several hours later, they called to let us know the car was running well and we could pick it up anytime. Wow. When we came back, we were encouraged to take the car "around the block" for a test drive, and were thrilled to find that our car now ran perfectly. They then went over the bill with us and made sure we understood everything that was done and answered any questions we had. From start to finish just a great experience that exceeded even the already high expecatations that we had (based on the online reviews). Overall, the service performed combined with the owner's professionalism, courtesy and genuine appreciation for our business made this one of the best experiences we have had with auto repair. This is, quite simply, one of those establishments that exudes "You can trust us we'll take good care of you and your vehicle." We would without hesistation recommend them to anyone and will be taking our car there for all future work. Thank you JD Auto for the exceptional service. read more

I've been taking my cars to JD Auto Center for years and I've found John and his staff to be highly professional, friendly and trustworthy -- without exception. Every time I need a repair, John or Doug carefully explains what the problem is, what needs to be done to fix it and how much it's going to cost. They even show me the price they pay for the parts. When they're finished, they show me the old parts and point out what was wrong with them. I always know I'm getting just what I need (and nothing I don't). Their service prices are excellent. Last year, I needed the rack and pinion replaced on my Toyota. I ended up paying $500 less than what my friend paid for the exact same work at his Toyota dealership. And the quote I got from John for a Saab fuel pump replacement was $300 less than the estimate from the garage in my neighborhood. I see several people on Yelp have complained about the gas prices. The prices seem competitive with every other station in the area -- and I'm not about to drive ten miles out of my way to save a few cents per gallon. And considering the service, pricing and professionalism I've received from them over the years (more than once they've happily given me lifts to and from my home while my car was being serviced), I think JD Auto Center provides great value for your dollar. I wouldn't consider bringing my cars anywhere else. read more

This is the first time I've yelped, but think John and the folks at JD deserve a shout out for all the work they've done for me over the past year-and-a-half. They've made me a loyal customer, and I see now that not all the good stuff makes it into the final tally here, so I thought I'd hop on and say that I trust these guys to do a good job and be fair on pricing. Simply put, I have a problem car...difficult to work on, and poorly engineered. I knew this going in, and the team at JD has been not only helpful getting work done, but have always been sympathetic to my plight by working with me on price, and also helping with recommendations...they are very knowledgeable. I get the impression every time that John, the owner, prides himself on doing great work, and also is always painfully concerned with being fair. The pride they take in their work is reflected, I think, in the way they keep their shop...ask about the renovations they've done there, if you have some time, and John is happy to tell you about all the work to make the place beautiful...the artwork, the stucco. I know, not what you go for a mechanic for, but I'd stress the pride they take in doing a good job across the board, and frankly I'm glad to find a small business man with good values I can trust moving forward. read more

It would be easy for me to write pages of praise and site examples from the last 8 years about John and Doug and the team of service professionals at JD AUTO. They care about each and everyone of their clients land treat them like members of their family! I have lived all over the country and have had my car serviced many times prior to coming back to Boston and I feel blessed that I came to them for a second opinion, after having gotten a "death sentence" from another service station. That was 8 years ago, and because of the team at JD AUTO, my car is still alive and running beautifully (over 160,000 miles)! There is never a good time for major car repairs, so they work within your budget and take one step at a time, in the most practical way to ensure safety first! JD AUTO is the only place that you should consider for the repair and service of your car. Once you meet these guys you will know that they will do the job perfectly! You will feel confident that you are leaving your car in the care of experts and that all will be perfect when you come back to pick up your car. And if you need a ride, no problem, they will be happy to help with that too! read more

Great business. A little pricier than average, but a whole lot friendlier, a lot more honest and overall a lot better than average. They always made time for me, even without an appointment. Took my car in a couple of times when I lived in the area and always left happy, albeit with a lighter wallet. Who needs all that money anyways? One thing I loved about them is that they never did anything unnecessary. Ask them to check out your brakes and they'll be honest. If you need to get them changed, they'll tell you, but if they don't they'll tell you that too. They always keep the customers' best interest in mind. One of the guys there gave me a ride home one time while my car was being fixed and even dropped my car off when everything was done. No extra charge. It saved me all of ten minutes walking, but when was the last time you heard of anyone doing that? If you're in the area, you can't go wrong with these guys. Vote with your dollar. read more

Woohoo! As good as it gets! John and Doug have been doing work on my 2001 Avalon since we moved to Brookline in 2007. I just had alot of work done on my car - all maintenance issues - 2 new tires, front and rear disk pads and rotors, right rear upper strut mount, both rear links and rear bushings, and left front stabilizer link. My car hasn't driven like this since I brought it home from the showroom. And that's no exaggeration. My dealings with JD Exxon have always been friendly, professional, and fair as other writers wrote: customer service like you are a Rockefeller. I also brought my husband's car to them when my husband was overseas. That car is now driving better than it has in a while. John, Doug, and Costa are always more than fair when it comes to the labor charges and have saved me a ton of money. They are a class act and have made me so happy. It doesn't get better than this at service stations. read more

This place saved my ass because my car was overheating and I had no idea what was causing it. I live about 25 miles away from JD Auto, was heading back home from Boston when my car was almost redlining. I happened to drive by the shop a little after 6 PM so they were closing up but John (I'm pretty sure it was John, I'm bad with names) and his son still helped me out and stayed an extra 15-20 minutes after close. Turns out my coolant level was just very low causing my car to overheat. Although the solution was pretty simple they still took the time to help out when they could've just said "No, we're closed now." I love business' that will do that for their customers. Super nice people and the place looks wicked nice, pieces of art on the walls with a lounge area, big windows to let natural light in and plants around the lounge area. 10/10 I recommend! read more

The most honest and thorough repair facility in town! Fast, personalized service; the manager, Doug, took the time to explain everything to me clearly. I've been to several repair facilities in Brookline (including Audy Mobil, who ripped me off and whose head mechanic is impossible to talk to, and Chestnut Motors, who will milk you for unnecessary repairs) and JD Auto is absolutely the BEST. I wouldn't go anywhere else. JD Auto has saved me a considerable amount of money and kept my 2003 Volkswagen Golf running smoothly. Incidentally, they DO have the cheapest gas in town and the pumps are labelled CLEARLY. And even if you do go to the full service pump, that's exactly what you get - full-service by a courteous and hard-working employee. They've checked my oil, washed my windshield, and have even put air in my tires. Five stars out of five! read more

JD Auto Center is the absolute best in the business! They have been fixing my cars for over five years and have always treated me with the utmost respect, kindness, and professionalism. I have used JD Auto Center for everything from oil changes to major repairs. No matter how big or small the need, they always give the highest-quality service and the best price. In most cases, they have even been able to complete the repair on the same day I called. In addition, they go above and beyond to help their customers. They will go pick-up parts to get the work done faster. They will even give you a ride home, so you don't have to sit and wait. I could not recommend JD Auto Center any higher. They are the best! read more

My wife and I have used JD a number of times now and each end every time we have throughly enjoyed the experience. Though that opening sentence must sound ridiculous for having to get a car repaired, the attitude, service and actual costs of each visit leave me with a smile on my face. These fine folks make every effort to accommodate this customer, a ride to the T when I drop the car off, turning my car around, fixed, the same day I bring it in, and a full and detailed explanation of the work that was done (which includes showing me the actual parts that were replaced when I pick the car up!). JD's is superlative in every aspect and I will continue to go to them whenever my car needs a fix. read more

JD Auto is the best repair shop I have been to. I have gone to Dealers, and other private repair shops, but JD is the best I have found. They find what is wrong and will fix only what needs to be replaced. For instance. I went to them a couple of weeks ago, and thought that my front shocks needed to be replaced, which I was ready to have done. The guys at JD, went out of there way to find what exactly was not working within the shock and fixed that smaller part. This ended up saving me a large amount of money. Their focus upon saving the customer money makes them stand out from other repair shops.They are the best. A great family run place. I highly recommend them read more

I've never been inclined to write a review whether the experience be good or bad, but after getting my Jeep serviced here numerous times I've felt compelled to mention how incredible every experience here has been. Especially in Boston it's been difficult to find an honest, reliable auto shop that also delivers good service, but I have never been let down here. Though the shop and repairmen may seem rough on the outside, they are anything but. Every interaction I've had has been friendly. The guys are personable and knowledgable and work to get your business. I can't say enough about my times here and intend to keep JD Auto as my go to auto shop for anything I need. read more

I first took my Toyota to JD Auto when living in Boston, and even after moving close to an hour's drive away from the city, have not since considered bringing my vehicle to another shop for any level of repair service. John and his team truly care about providing the best service possible, and they go out of their way to carefully troubleshoot issues and walk you through their thought process. I've been to JD for brakes, struts, tires, oil changes, and inspections, and have always felt as though I've received excellent pricing and high quality work. If you're looking for top-notch auto service from an honest group of hardworking guys you can trust, head to JD. read more

I brought my 2006 Mini Cooper to the shop for a noisy, clanking engine... they did an amazing job fixing everything at a reasonable price. Had I gone to the dealership, Herb Chambers, I would have paid Double the cost! The best part of JD Auto center are the people. They are passionate about their work and their pride shows through in their work. I am in the hospitality service industry (20 years including Four Seasons and Ritz Carlton hotels) and I must say this service station has EXCELLENT customer service! When you take your car to have it serviced - you want quick, reliable, trustworthy work. JD Auto is wonderful - they are the best. read more

Stumbled on JD Auto by complete happenstance a few years ago when I needed some work done on my poor old beat up Explorer, and boy am I glad I did. You couldn't ask for nicer and more honest business men, or better more reliable service at a fair price (and that is, unfortunately, rare in the auto repair business.) I just stopped in to get my inspection sticker and they welcomed me almost like I was a member of their family. Couldn't recommend JD Auto Center or John, Kosta and Doug more highly. p.s. - as someone else noted, this business is no longer called "JD Exxon", but it's the same business and the same great people running it. read more

I started taking my cars there a couple of years ago. The makes include Toyota, Honda and Jeep. Especially with the older cars I always got an honest opinion about what really needs fixing and what would be too much of an investment (without compromising safety). They are always extremely courteous and helpful. The turnover is fast. When I bought a used "lemon" they were helpful and negotiated repairs with the dealer directly. One time the water pumps broke on our two Camry Hybrids. Instead of just fixing them they recommended I go to the dealer to have it taken care of for free (which I did). There guys are terrific. read more