We have been bringing our cars to JD Auto Center for 35 years. It is easily the most competent, honest, friendly auto service establishment we have ever encountered. People come here from far away for car repairs for one good reason: you can trust the work they do. read more

I've recommended this shop to friends and family in the past, and that is exactly why this review hurts to write. A friend of mine dropped her vehicle off for diagnosis. I personally filled out the contact form with her name, phone number, and address. No repair authorization was given. No estimate was approved. The shop never contacted her that day. At the end of the day, she had to call them herself and was told they were closing and would contact her the following morning. The next day, she was informed that approximately $1,740 worth of repairs had already been completed and that she would need to pay the bill to get her vehicle back. Let me be clear: this review is not about whether the repairs were necessary. It is not about the quality of the work. It is about performing major repair work without first obtaining authorization from the customer. When I spoke directly with the owner, his position was essentially that the car needed the work, so they fixed it and the customer should be happy. I strongly disagree. A customer has the right to decide whether to spend $1,740, seek a second opinion, postpone the repair, or make other arrangements. That decision belongs to the customer, not the repair shop. What made the situation worse was the complete unwillingness to work with her afterward. She was forced to borrow money to pay the unexpected bill. Despite the circumstances, no discount was offered, no payment plan was offered, and no accommodation was made. The position was simply: pay the full amount or do not get the vehicle back. I've trusted this shop in the past. I've sent business their way. After this experience, I cannot recommend them to anyone, nor can I trust them with my own vehicle going forward. If you use this shop, make absolutely sure you have a clear understanding, in writing, of what work may be performed and what dollar amount has been authorized before leaving your vehicle. read more

Updating to warn customers -- there is a hidden sign that says full service is almost a dollar more per gallon of gas. Not otherwise advertised. Stay away from this spot! read more

J D Auto Center - Hidden sign for service gas - Auto Repair Near Me - Brookline, Massachusetts

Beware the gas stations here. Used my phone to pay at self serve and got charged an amount that was rounded to zero and 10% more. Not what was on the machine when I foolishly hit "no receipt." This kind of scammy stuff creeps me out. I won't return. read more

Quick and easy state inspection. Got what I came for and was in and out within 20 minutes.

Truly the most pleasant trip to the mechanic you could ask for. Got me in last minute and finished my service within two hours.

The state inspection was completed with remarkable ease, thanks to the amazing and efficient staff. The owner is truly wonderful.

If you're looking for a place with exorbitant prices, this is the place for you: $514 vs. $1,079 for the same four tires and installation. read more

J D Auto Center - Tire and installation prices. - Auto Repair Near Me - Brookline, Massachusetts

I've taken all my varied cars to JD since moving to the area in 2016. Now that I'm moving away I want to make it known what a fantastic family business this is. We have ordinary cars and we've had special cars (e.g. a 1969 Chevy Chevelle SS and a 2007 Aston Martin Vantage) and JD has the expertise for all of it! More importantly, John and Costa are just fabulous, high integrity gentleman to deal with. It's been my pleasure knowing them all these years! read more

I was nervous to get my car fixed as a single woman and new to the area, but they couldn't have been more helpful! My car came back super quick as well, which I was totally surprised by. My brother is a mechanic and I told him what I paid for everything, he said it was a totally fair price and I agree. I can't thank them enough!! read more

JD Auto always does things right and explains the options and costs with clarity. John and Costa are tops. Highly recommended! I was just in for some Brake work and my rotors and pads were replaced as promised. Easy location and MBTA 51 Bus accessible from Cleveland Circle too. read more

I am so grateful to John helping me out with my car when had its tires popped, and he went out of his way to make sure it was dealt with correctly. I had popped my tires on a curb and got my car towed to an auto shop in Wellesley. This shop did not have it together, and each time I called I was giving me a different answer on when my car would be ready - I called John and not only did he order the tires I needed right then the next morning I told my car over in my car was ready within the hour and spent significantly less money than I would've at the other place. They treat their customers with respect, understanding the stress and time restraint car issues can be. Thank you so much again this is our family trusted spot! read more

I drove in to get some air in my tire, and the guys noticed I had a nail stuck in there! John, the owner, so kindly gave me multiple feasible options to move forward, got my car set up with the spare, and handled all logistics for getting me a new tire for a great price. Less than 20 hours later, my car is good as new and I so happily, in good chance, stumbled upon a wonderful auto repair shop; People like JD auto workers are the reason I have such good faith in humanity! Thank you, John and team! read more

I've shown up here twice to get my registration renewed on a weekday. The first time, I was told I was too late at 5:50, as they closed at 6. Which was fine (and frustrating), but I suppose peeps gotta wrap up. The second I showed up at 5:40, and was told that it's now 5:30 when they close. I moved to the area recently and have been looking for a local mechanic, but if I can't rely on the hours being consistent, I'm not going to waste my time on a third visit. read more

The employees were straightforward and communicated well with me. They got right to work on my car when I brought it in, charged me a fair price, and explained everything to me. They remembered everything I'd mentioned on the phone about when the issue arose and what I'd already tried to fix it, and were able to get it fixed. It hasn't recurred since. read more

I first became aware of JD in about 2008. I had a break light out on my car and a Brookline police officer stopped me. She warned me to get it fixed and if I am not mistaken she mentioned JD. I took the car over and he fixed it for absolutely nothing! Right then, my wife and I said we are going to come here with our car. JD and his son Costa are extremely patient, they listen, and they will not bs you just to get your business. Their work is top notch, they explain the problem with your car and they also will not allow people to buy unnecessary parts just to bump up the money. They explain all the work they have done to your vehicle. They are efficient, timely, trustworthy and the best I have ever seen in the business. Everyone, please take your cars to JD. read more

J. D. Auto knows auto mechanics. From the moment you pull into the station you are treated with an attention to detail like we have never experienced anywhere else.. They are knowledgeable and immediately find the solution to whatever issue you may be having with your vehicle. These guys go above and beyond the call of duty, no matter if you drive a Mercedes S Class 2023 or a Ford Escape 2007. You leave feeling satisfied and trust that you're safe on the road. John and Kostas,Many Many Thanks for all the work you do for us and for so many!. We are Grateful to you and your Team. Sincerely John and Jeff Jamaica Plain Se efharistó para poli read more

They've always been courteous and they keep the waiting room clean and quiet. I got my inspection right away after another place had a 2-hour wait. The gas prices are reasonable even for full service. read more

John and Costa truly are wonderful people. I have had issues with mechanics in the past and I was beyond skeptical. They showed me they are not like the rest. They went above and beyond to get my car to pass inspection. They kept trying to get it up to par without breaking the bank. They really worked with my budget and provided such a positive experience. I can't say enough good things about them. They have gained a customer for life. read more

I brought my car JD's because of a strong gas smell inside the car and a wheel noise. They diagnosed a "broken spring" and I left with a $1300 bill for new "springs" on and car with 46,000 miles. I was told the gas small and wheel noise weren't there. I had told them that I had done research on the internet and that my particular model and year car had been one of many that had left the factory with loose sparkplugs. They refused to check this possibility, saying it wouldn't be ethical for them to do that work. I was also chastised for believing something I read on the internet. Fast forward a year later. I was doing 70 mph on 93 in NH. A loud noise suddenly came from my engine. I pulled over and could see nothing. I continued to drive with what I thought was a exhaust leak. My gas mileage went way down. The car struggled to get up the hills through the White Mountains. I made it to Saint Johnsbury in Vermont. The mechanics at Portland Street Service Center correctly diagnose the problem. A spark plug had actually blown out of my engine. It had unscrewed itself after a period of months. They replaced the spark plug and damaged coil and the bill was $269. No more gas smell. Lesson learned. Don't do business with people who dismiss your ideas and fix things that aren't broke read more

Biggest rip off . Says lowest prices around because there is no gas station other around. They failed my jeep and so I took it somewhere else and they passed me. read more

Stranded due to engine problem and they prioritized me to get home and we're very sweet. 10/10 recommend

They were a total life-saver. I got a flat tire and they patched my tire and got me in and out super quickly. They even charged me less than another garage that patched my tire a few months ago. read more

Scary Pretty sure there state inspections is a tire sale. I'm fine with the r Great job running your daddy business! Woof read more

John, Kosta and the crew treated my 12-year-old Honda like a Rolls Royce. I've gotten service at cheaper places and you get what you pay for. At JD Automotive, you get personalized attention, professional quality work, skilled salesmanship, and any issues get addressed right away. JD will be my go-to for inspections, oil changes, new tires/brakes, pretty much everything going forward. read more

I have been going to JD Auto Center for a few years now. I don't make a lot of money as I work in a mailroom, but I know excellent mechanical work when I experience it. I am a female, I bring my little car, a Honda Fit, to JD Auto Center because they do exceptional repair work. My car is a used 2010, but Honda is a very good brand, so the vehicle is reliable. But, when the brakes go, or the electrical is acting wonky, or when the exhaust was escaping because of a break in the tailpipe. JD Auto Center restored the vehicle to its BEST working condition. Folks might complain about some of the pricing. I advise comparison shopping and good ol' fashion negotiation. But remember, YOU GET WHAT YOU PAY FOR. If you want your BRAKES, or other regularly maintenanced auto-parts to be reliable, then you go to JD. If you want to gamble with QUALITY, go to other places. Cars have costs to them, you can go somewhere cheaper, and I have done this a couple of times, and was always cheated. The mechanic would put in used parts or not fix anything at all, and I will have paid them my hard-earned money! Later, when I brought it back to JD AUTO, they would point out the shoddy work or expose the part that was supposed to have been repaired but wasn't. Enough said! Because I live on a budget, I have a car repair fund, and this allows me to take care of my car. My car is my lifeline. My work depends on having a reliable, functioning vehicle, so I need Mechanics, I can trust not to screw me over. I HAVE ALWAYS BEEN VERY SATISFIED WITH THEIR MECHANICAL EXPERTISE! Their Mechanics are Top of the Line! They are Responsive, you can sit and wait for most vehicle repairs. They are open Saturdays! They've been my first choice when it comes to fixing my car nowadays. I have learned my lesson. Yes, I can go to the dealer and pay dealer prices and those prices are often a lot higher. I prefer, JD Auto because I can't beat the way the car feels and responds after they have worked on it. I am absolutely getting what I am paying for. So, I guess, that makes me a real smart consumer. read more

I brought my car in for an electrical problem. As in previous experiences John, Kosta and his team found the most cost effective and professional solution to fix the problem. In addition, John took the time to explain the problem and demonstrated the issue with the part that was repaired. Rather than paying a high price for a new part they repaired the part which saved what would have been an additional cost. Over the years JD has consistently engendered trust and have been 100% Customer focused. Joel Skolnick read more

My Honda Civic was making a humming/whirring noise. I suspected the bearings and brought car to JD. After some diagnostic work they found that the problem was with the differential fluid (not the bearings) which they drained and replaced. This fixed the problem. JD does outstanding diagnostic work, excellent workmanship and their customer service is characterized by integrity, fairness and honesty. This is the only repair center that I would ever bring my automobile to. read more

This was the third place I tried to get an inspection because the first two had folks who weren't wearing masks. I called ahead and asked if their shop workers wore masks and they said yes. Sure enough, everyone here was wearing a face covering (though they were mostly gaiter-style, not masks), and their protocol is to have folks put down the driver's side window before turning over the keys to the car. As a public health professional, I appreciated that they were following state law and public health guidance. I did a walk-in and was in and out of there within about 12 minutes, with just one car ahead of me in line. read more

Can't say enough wonderful things about this place. I brought my 2004 Prius in because I was having issues with shaking and jerking while driving. They offered to look at it first thing in the morning. I was offered a ride home, which wasn't needed but was a sweet touch. The next afternoon I came in and John the owner talked me through all the repairs. He gave me an extremely reasonable price and even showed me the busted pieces he had removed from my car. I really trusted he wasn't pulling anything over my head. He even saw my boyfriend looking at the bill in the parking lot and offered to go over it one more time. Really honest and reputable place. As a young woman I get so nervous at autobody shops but I will definitely be coming back to JD. And best of all my car is running smooth! read more

Local, family owned gas station and repair shop. Can't say enough good things, they are honest with pricing for materials and honest with reasonable rates. They are SO much better than any dealership- going through both Honda and Mazda proved treacherous. And- as a young woman I always go into mechanic shops with my armor on, but there was never a need here, women are always treated with respect. They don't take advantage of people's lack of knowledge or experience. Re-upping this a year later. They're still the best. Folks come here from states away just to get a tire rotation for a reason read more

Great service! I called several repair shops in the area and this place is the only one who offered to take my car in immediately. I always dread going to auto repair shops but these guys won me over right away. Service was fast and efficient. The entire staff was very friendly and I had the pleasure of meeting the owner John who went above and beyond when it came to helping me. I highly recommend J D Auto Center to anyone in the area! read more

Amazing experience here! Everyone was super nice and they were super efficient! They even stayed open late just to accommodate me coming from work to do a state inspection. Would definitely recommend this place to everyone! read more

Pay attention to the gas prices despite what the sign out front says. I pulled in for a tank of gas after seeing "best gas prices in town & reg is $3.09" . I pulled up and told the nice gentleman at the full service pump fill the tank with regular so he does exactly that and gives me a receipt and I was on my way. After looking at my receipt I noticed the price was approximately $16 more than usual? they charged me $3.94 per gallon for REGULAR gas. First time this has ever happened to me.....Not cool read more

I've lived near this station for years and brought my car in many times, also my family's cars. The work has been ... fine, though expensive (though I think that was a function of their being an Exxon, gas prices have gone way down since they became JD Auto Center). There have definitely been moments where, as much as we love the guys here, we've been less than thrilled with work. I've continued to go to them out of convenience and loyalty -- but no longer. Almost two years ago, I was hit badly by another driver, and frankly it's a miracle I was okay. I had my car towed to JD because we were very nearby and it was late, and they did the initial repair work. A few months later (no one having touched my car since JD), the service light came on in my car and I took it to the dealership, where they lifted it up and showed me the missing bolts on my wheel, the completely movable brake line (I'm no expert, but I could compare the quality of the work on one wheel to the other three that had been undamaged in my accident), and the crappy parts that had been used. The dealership told me it was pure luck that my brakes hadn't failed. I refuse to bring my car in to JD now, and I tell other people not to, as well. It's a bummer, because I want to believe they are doing the best work they can, but after seeing with my own eyes the problems with my car, I don't have much good will left. read more

This is just "JD Auto Center" now, no Exxon. I had was very happy taking my car here for any issue for a couple of years. Doug and John are extremely nice, patient guys who sincerely care about their service and customers. However, John talked me into "winterizing" the car last Nov., which was $80 for something modern cars aren't supposed to need. They said they replaced the coolant, and a couple weeks later, there was suddenly a problem with the car overheating and all the coolant was gone. I trusted that the timing was a coincidence and we took it in many times, trying to get them to fix the ongoing coolant leak, but they said the source of the problem was ambiguous each time. Finally we took the car to Arborway Auto Service Center and they said the problem was clear. $1500 later they replaced the head gasket. JD Auto Center may be good for the small things and more affordable, but don't let them up-sell you, and if you have a big problem, then you have to go to a big repair place. read more

JD Auto Center is the only mechanic I will go to! I'm a college student and my ancient Jeep has needed numerous repairs over the past few months. As a young woman who is far from home, going to the mechanic can be an intimidating and confusing endeavor. John at JD is the best!! Every time I have come in, he takes the time to thoroughly explain the issue with my car and point out the problems on the car so that I can see and understand. He breaks down the cost of the parts and the labor so I always know exactly what I'm paying for. John and his crew are so quick, my car is always fixed the same day! John is knowledgable, professional, courteous, and above all very kind. He always takes the time to ask my about my life, school, and my interests. There is no place I trust more with my car!! read more

John and Doug have been serving the Brookline community for many years. They are my go-to guys when I need service for my car. They have saved me thousands of dollars and have taken good care of my "Sharona" I will continue to go to JD Auto Center as long as I am in the area. read more

J D Auto Center - Auto Repair Near Me - Brookline, Massachusetts

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I've used this auto center for over a decade, taking several different makes of car to them (Toyota, Subaru, Honda). I really trust these guys and have never had a bad experience with them. Doug and John consistently and clearly explain what's going on with my car. Their service is excellent: friendly, informative and straight-forward. I've recommended them to friends who have had similar experiences. read more

This is the only mechanic (and gas station 60% of the time) I will ever go to! They have taken care of me time and time again, and are wonderful to boot! John is so personable and kind, it's no wonder he is so popular. Doug and Costa are super nice and most importantly they know their stuff. I've had various recalls during which the Toyota dealer "discovered" other issues...and I received quotes for all of them. Some were legit, some not, but regardless JD undercut all of it by a lot. I also think it's important that ladies are able to come here and not get ripped off. They genuinely care about how much their customers spend. Get there early on a Saturday though! read more