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    J C Recycling

    2.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    AutoZone - The battery that they won't replace it has the manufacturer sticker date rate on it when it was purchased

    AutoZone

    (12 reviews)

    Yes, we have an O'Reilly's battery. That was purchased 2/24 which usually is two year warranty…read morebecause we didn't put any number with this product. They won't honor replacing the battery which I think that's pretty shitty not everybody owns a phone or has a number to put down for something that you could clearly see is only under the two year warranty. I just don't understand why they can't replace it and send the battery back to the manufacturer.

    Worst store ever. I went in today to do an oil change on our car. As I walked in the sales person…read more(I use this term loosely) asked what I needed. Had he not asked I simply would have walked up to get the components myself. I gave him the year, make and model of my vehicle. After typing it into the computer, he proceeded to tell me how hungry he was then... no lie turned around to check his cell saying "has anyone texted me?". Who he was asking I have no clue but I had to wait for him to put his phone down. We walked back to the oil section and I told him I wanted whatever was on sale and high mileage. He proceeded to tell me that "everything is on sale" before telling me I needed to put synthetic oil in the car. I said I didn't need it, the car has well over 150k and just need the simple on sale high mileage. He proceeded to try to tell me I was wrong but, pulled the normal high mileage oil off the shelf when I said basic (with an audible sigh mind you). He then proceeded to walk over to the oil filter section and tell me that unfortunately the filter that comes with this product is crap. I said it's just our around town car and we don't go far. I said had I still had my mini Cooper I'd opt for something better like a FRAM. He then tells me that's stupid because you can't say FRAM and better in the same sentence. I said I'd used K&N in the past as well and he told me I was stupid because they're crap too... It's at this point, had he continued to talk, I wouldn't be writing this review. I'd be waiting to be bailed out of jail. Had he uttered one more derogatory word, I'd have likely swung on him. I've been working with my dad on cars since I was about 8 years old. I don't assume to know everything HOWEVER, I too am in customer service (albeit in the Information Tech field as a manager), I have NEVER in my life dismissed someones opinion on a product even if I knew they were wrong. I MAY suggest something different based on experience but never act like this. After leaving I called the store. THAT kid picked up and I asked to talk to the manager (Matt). He was at least cordial. I explained to him what happened. He was very apologetic and asked why I didnt say something when I was there. I told him I've got a very even temper with a long fuse, however I'm also Puerto Rican so when the wick is lit.... I told him I couldn't guarantee that I wouldn't have lost it and started screaming so I thought it better to just take my leave. I told him I could have ordered it on Amazon OR just gone to Walmart and gotten equivalent products and probably cheeper too. I said I work more than 40 hours full time and I shouldn't have to deal with this crap on the weekend trying to get items for maintenance on the car. As it is, I've already left feedback on the "autozonecares.com" site which I doubt they'll respond to and left a voicemail at the regional office. In the future, I'll be playing the option of Amazon, Walmart OR one of the other auto stores in the area. Before I left the house I was speaking with my dad and he mentioned that O'Reilly had the oil change for the same price. Hind sight is 20/20 they say but I never thought it could be a foreshadowing. I actually was thinking on the way there to myself if I was going to be hassled. Ironic...

    Underpass Used Auto Parts

    Underpass Used Auto Parts

    (2 reviews)

    I've gotten a few parts over the years from Underpass, and have had so-so results. (Once I got 3…read morebad alternators in a row for my Pontiac.) But this most recent experience has completely turned me off ever going back. I saw on car-part.com that Underpass had a transmission assembly I needed. I called on a Monday to confirm and get the price; they confirmed they had it and gave me the price. I said I'd like to pick it up the following Saturday, so the guy on the phone said to call Thursday or Friday to have it pulled out of the car it was in. I called Thursday, confirmed I would be there to pick it up Saturday morning, the guy on the phone said no problem, and took my name and phone number. That Saturday, I drive all the way up there and arrived at about 10am. The guy behind the counter said he "didn't see any note" about it, and he'd have to check if it'd been pulled. Waited 1/2 an hour, then told me it had to be pulled. Fine, I said I'd wait. About another 1/2 an hour later, he told me, "It's not gonna happen today, Bud." I was angry, as not only had I called ahead and been told it would be pulled for Saturday pickup, but I'd left my phone number and would have expected someone to call me if it wasn't ready for pickup as they'd promised. I had a mechanic lined up and all ready to do the install, and had wasted my time driving up to Underpass. There was no apology, no offer to deliver it, nothing. I was able to get it that same day from Chuck & Eddie's (already pulled and in their warehouse), at the same price and with a 1-year warranty (not offered by Underpass).

    My husband and I both called Thursday and were told they had an 01 Explorer lift gate in good…read morecondition and that it would still be there on Saturday. Well, after driving an hour to get there, they did not have it. That was most disappointing. On the upside, the gentleman at the desk did try to call around to other salvage yards to find one but didn't have luck finding a place open on Saturdays. He gave me a list to work with and after some more traveling and calls, I was able to get what I needed. Poor review because they should be more aware of their inventory.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (1 review)

    I just think just cause there's not a phone number connected to this item for a warranty. I don't…read morethink it should not be replaced when clearly the manufacturer warranty is not even up not everybody owns a phone when my wife purchased this battery. She didn't have a phone and she didn't think to use my number. She's an immigrant so she's not used how things work here and I think O'Reilly should've replaced the battery send that back to the manufacturer also not everybody owns phones so why won't they replace this? If somebody from corporate wants to get a hold of me my number is 203-589-9390. My name is Scott.

    From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

    J C Recycling - autopartssupplies - Updated May 2026

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