I have never written a negative review in my life, but this place is in need of one. The positive reviews that have been written on this site are most likely written by employees and family members of the business, so I will give an honest review of exactly how they conduct business. My advice is to stay away from this business! Approximately mid July, I contacted Bresnahan Moving and spoke to the owner. I told him that I lived in Salem and needed help moving approximately 125 boxes from my apartment at the end of August "2024". I told him that I would load the truck that I had rented, and all I needed was for his employees to carry the boxes out of my apartment and place them on the truck. He told me that it sounded like I needed a couple of hours or so, and it would not be a problem. He said he would send 3 employees plus himself, at a cost of $80 an hour per person. I asked him if he could book me now and he said "Oh, there's plenty of time. Call me when the time gets closer". This seemed strange to me because he did not give me a time limit to call him, and I don't know why he could not have just penciled me in for the end of August. So, for the next two months, I thought I had movers locked on. At the end of July, I started getting uncomfortable not having a permanent date locked on, so I called Bresnahan Moving again, and spoke to a woman in the office. I told her that the owner told me to call when my move date got closer, but I was calling five weeks early just to make sure that everything would be all set. She told me that they are booked all the way through September. I told her about my conversation with the owner and she said that she would check the phone conversation records and would have the owner call me the following Friday afternoon or the following Monday. He never called either day. I waited for two weeks and I called the office again and explained once again why I was calling. This woman said that I spoke with another woman in the office. She said that she would find out what's going on and would definitely have the owner call me. I told her that this was extremely unprofessional as everyone appears to be ignoring me. She assured me that I would get a phone call. It has been two weeks since my last call to the office and once again, he never called. This put me in a jam, as I had already rented a 26 foot truck and now I had no movers. I just want to put this out there to show what this company is all about. From the owner of the company, to the two female office workers that completely ignored me. They were probably too busy writing great reviews about their company. Think twice before dealing with these unprofessionals! read more