Great honest people, could have charged me a fortune for bad breaks. Turned out it was still under…read morewarranty "pads and rotors" but calipers was thought to be the issue. Turned out to be a $22 dollar bill even though they spent well over 4 hours inspecting and doing the work. Bye Bye Dellwood Tires who wanted over 1350 for back break job only. This is the place to take your car when you know nothing about cars. They are honest and don't try and upsell you.

I used to panic when something went wrong with my truck…read more Since I found Feehan, I don't worry. I know I will get what I need at a fair price. No hype no BS. I've had at least 4 of my trucks and cars in for service as have both my neighbors. An honest and fair mechanic, FINALLY !

Craig is an extremely honest and trustworthy person. I come from a family of mechanic's, but we're…read morenew to the area and you know how it is with family? You hate to bug them! I'm so happy I chose to come to Integrity. Craig communicated with me every step of the way and the repairs were done on time and lower than the estimate! Don't be afraid to bring your auto here!

I was truly disappointed I'm this place, mostly the uncaring kids that work there. Six days after…read moremy car was towed there (including the weekend, to be fair) I stopped in to take a picture of the codes necessary for the correct part. Kraig was good to tell me them over the phone the day before, but it sounded like he said it was a PCM, when in fact, it was a BCM. Wish he would've been more clear, but not a big deal. When we were walking out there, we noticed the right rear tire was flat, even though my car was towed there & was a-ok at that point. Kraig stated it must be a slow leak; wasn't like that a couple of days ago. This was a Tuesday, yet they're closed on weekends (??). In checking out the tire, he then said it was getting low in 3 hrs. Be that as it may, When I picked up the car after it was done, immediately I saw big white scratches on my rear bumper that was not there before. Went in to inform Kraig & while we were looking at it, I then noticed a smaller mark on the front bumper, which was completely repainted just a few months beforehand & was also fine when it was towed there! He tried to downplay it & said he'd get ahold of the owner. In the meantime, I received photos from the tow truck company proving it was fine upon arrival there, yet Kraig said the owner was only willing to pay for the back bumper! Thankfully I disputed the charges with the AMEX (HIGHLY RECOMMENDED), so then he caved in & paid for both bumpers. I later found out they will actually use a quad runner ATV to push in and out cars if necessary!! The tire was suspicious since it happened well into their possession, but I let it go since I wanted nothing else than to move on & put this behind us. If all this wasn't enough, they didn't even have the courtesy to use a paper floor mat, so my car was rather filthy especially on the driver side. Unless you want your car treated like this folks, there are places very close by (Ewerts Automotive, Art's automotive) that treat their customer's cars with more respect & are much more reasonable. Low integrity automotive charges approx $185/hr, which is comparable to dealers!!

My Husband and I wouldn't trust anyone else other than our dealership to work on our cars, then one…read moreday my mustang needed a mechanic closer to home. Spoke to the owner and couldn't be happier with the patience and understanding he showed us. We have never gone anywhere else with my mustang and today I referred my sister to have her van serviced. Janet at the front desk was cheerful and helpful. I'm so glad they are close to home and reasonably priced. Thanks again to Auto Science for your service to our family vehicles.

These guys are absolutely fabulous, at first I questioned it because of the size of the building,…read morebut they are hands down the best in town...

Have had work done here on 3 different vehicles and they are always ready quickly. Prices are…read morecompetitive and the guys (Octavio and Julio) are always in touch to let you know of their findings. No nonsense and professional work. Highly recommend.

They're very kind and knowledgeable and very straightforward. They don't try to charge you for…read moresomething you don't need. I had some exhaust work done there and it turned out just the way they said it would.

My son bought headlights off of eBay and they didn't work. I suggested he just bring the car up…read moreto Central Auto and have them replace the headlights. Central was instructed to give us back the headlights so they could be returned to eBay. They did not give them back to us. So I went up there to get them back and they had them so problem solved. NOPE!!! The headlight lenses are scratched up and the body of the lenses are chipped up. There is no way to return them now even though they are defective. Central Auto is taking no accountability for messing up the lenses. I WILL NEVER GO THERE AGAIN NOR WILL I RECOMMEND THEM!!! Shady ass place!!!

I have nothing positive to say. Took my daughters CADILLAC in for some ordinary repairs. It was…read morethere for over a week. After picking the car up we discovered it was still out of alignment. Reached out again, took the car back for another alignment., left it AGAIN for days. STILL the car is out of alignment. After consulting another repair shop we were told that it was likely never aligned, period. In the process we have ruined two brand new tires. We had also replaced the rear struts at Central and have been advised that the parts they used were of the lowest quality and need to be replaced. It has only been two months. There was a bit of a language barrier but I'm not sure if it was truly an issue or out of convenience. If you're also a gringo, I would take my money elsewhere. We have spent over $3,000 here and wasted at least $1,000. It's unfortunate.

10/10 car salesmen amazing people doing amazing things here…read more I've bought 2 cars from them and every time it's 10/10

Sickening!WARNING: DO NOT BUY FROM HERE! Simotes Motor Sales knowingly sold me a dangerous,…read moreun-driveable lemon and has done nothing but disrespect me, give me attitude, and scam me. Within the first week of buying this truck, the check engine light came on. I brought it back 5 times, and instead of fixing it, they just cleared the codes to hide the issues. In less than a year, I have had to bring this truck to their shop TWELVE TIMES. As of today, it is back in the shop AGAIN for the 12th time for ongoing electrical issues, "Service Stabilitrak," and ABS sensor problems that they claimed they already fixed. They also charged me $600 for a right wheel hub that didn't fix anything, ignored a damaged driver-side sensor I pointed out, and couldn't fix a fuel tank issue that prevents me from even filling it up with gas. It even completely shut down on me once, forcing me to pay out-of-pocket for a tow all the way back to Minooka. They kept it for a month, refused to give me a loaner car, and left me completely stranded. To top it off, while it was in their care, they slammed something into my truck and left a massive dent in my rear bumper, making me wait another month for them to fix their own property damage. I finally had to take it to an independent, local mechanic just to get an honest answer on why this vehicle is always broken. The truth is sickening: it is going to cost over $5,000 just to get this truck safely operating. Simotes fully knew this truck was absolute garbage, but they cleared the engine codes, slapped it on their lot, and took advantage of me. When you try to call them to get answers, it gets even worse. The woman in the finance/customer service department completely over-talks you, acts incredibly dismissive, and treats you with pure disrespect. When I finally demanded to speak to a supervisor, he was just as rude and dismissive as she was. This entire experience has been a total nightmare. This truck has spent more time broken down in a shop than it has been on the road. They are a shady, dishonest dealership that will sell you an unsafe vehicle and then treat you like dirt when it falls apart. Buyers beware: stay far away from Simotes!

Absolutely outstanding experience from start to finish! It's not often you come across a shop that…read moregenuinely puts honesty and customer service first. These guys went above and beyond to help me out, were upfront and transparent throughout the entire process, and truly had my best interests in mind. What really stood out was their willingness to go the extra mile. They even went out of their way to show up after business hours just to get my tow truck driver a key. That level of dedication and customer service is hard to find these days. Honest, trustworthy, and genuinely good people. I couldn't recommend this shop enough.

Updating my review, I just had to have another shop fix ANOTHER issue with their work. They had to…read morereseat a ball joint that was improperly installed! another 700 dollar repair from an original 2000 dollar repair!!!!!!!! 3k in and still having problems. That wasn't even what I went to the shop for. It was for another job they had done, which is still not working. Another unacceptable repair. Stay far away from this shop.

AAA dispatched McCoy to tow my car when it wouldn't start today. I've had McCoy tow my cars a few…read moretimes over the years, always providing friendly, helpful service. My experience today was no different! The service person was pleasant, figured out the problem and got me towed home where I could fix the problem. I appreciated his professionalism and , at the same time, his friendly nature.

If I could give ZERO stars, I absolutely would…read more McCoy Services is a complete disgrace to customer service. I do service dispatch for a living, and I would never speak to someone in need the way their dispatcher spoke to me. The woman on the phone was shockingly rude -- talking over me, blaming my insurance for "lying," giving attitude when I simply asked for an update, and acting annoyed that I even needed help. I genuinely wish I had recorded the call. If this is who answers your phones, fire your dispatcher. The timeline speaks for itself: * Called at 7:30 AM * Got a confirmation text at 8:02 AM saying arrival would be within 45-75 minutes * Tow truck didn't show up until 10:15 AM When I pointed out the delay (calmly), she cut me off mid-sentence blaming the insurance and dryly asked if I wanted to cancel -- after I had already waited over an hour in the winter. Absolutely unprofessional and honestly disgusting. And the kicker? Yelp is full of the exact same complaints. So clearly this isn't an off day -- it's who they are. McCoy Services and the dispatcher wasted my time, my money, and treated me like I was an inconvenience instead of a stranded customer. I'd avoid this place if this is quality humans they keep employed. Never again. I'll be submitting for reimbursement and warning everyone I can to avoid this company at all costs.