We called on a Saturday to get our oven repaired, the technician was on site at 9 am Monday morning. Diagnosed the problem and had it up and working in a half hour. We paid what he quoted on the phone and was kind and efficient. We would highly recommend them. read more

Came to our house to fix the refrigerator ice maker, he took out a perfectly working part and still didn't fix the issue. Charged $300 after quoting us $250 and took off without fixing it. He blamed it all on the water filter without replacing it. We will never recommend or call him again. read more

Technician told me my AC unit was unable to be repaired. I asked him to at least clean it. He told me he cleaned it, charged me over $100 but didn't even break out a hose. I had another technician came out who got me up and running for less. He also confirmed that J&J did absolutely nothing to clean my condenser. read more

In a recent phone call home, my mother mentioned to me that her dryer had died on her, thus requiring her to go to a laundromat. I did some research on this (price to repair vs. buy a new one, namely) and decided that the best course of action was to hire someone to come out and take a look at it and hopefully repair it. I reached out to a few companies on Yelp, but ultimately landed on J&J Repair. The man I spoke with on the phone was incredibly nice and was able to come out the very next day to take care of things. He also offered a reasonable price that included his service fee, labor, and the parts needed for the repair. The repairman just left my mom's house and was able to get the job done quickly and efficiently. His quote was accurate and there were no sneaky fees. As an added bonus, he was able to accept payment via credit card. The dryer is once again in working order thanks to the fine folks at J&J Repair! My mother has even lined up an appointment to have her garbage disposal looked at in a few weeks. This was a great experience and we look forward to doing business with them in the future. read more

We were very disappointed with this company he came and attempted to fixed our washer. he claim that it was the pump. He went ahead and replaced the pump. It took him good two hours and then he said it was ready charged us $400.00 and he left. Four days later I'm ready to do laundry and I put the first load in the washer and the machine is still doing exactly the same as it was before he came and replaced the pump, not moving!! We call him and explained the situation! He told us he will come back to check it out. Two days later When he came , first he implied that we broke the washer again , we told him that we did not used the washer at all, that it was the first time after he "fixed it" He just looked at us as if we were lying. He open the washer and check inside and after an hour of him working on the machine. He put it together again. And nothing! He was not able to fixed the washer. It was doing exactly the same as the very first time it turns on but dies not move! He told me to call someone that knows this brand better, That he did not knew how to fixed it. I told him , well what about the money we paid you? And he said oh no I can't reimburse none of that. I said but you charged me $400.00 to fixed the washer and the washer is not fixed. He said yea well I understand is frustrating but I can't reimburse the money because I replaced the pump. I said yea you replaced the pump , but obviously that was not the problem. Sorry there is nothing I can do and he left. Very very unethical! So now Im out of $400.00 and with a broken washer. I will not recommend this guys to nobody! read more

John provides excellent customer service and took care of replacing my icemaker bin in a prompt manner. Also gave advice on my Washing machine. read more

A older man came and fixed my freezer today was saposto be yesterday but he got the wrong house and told us we weren't even home and didn't try to find are house ,so had to wait another day he came today he was kinda rude. read more

Very responsive, professional, and fair with pricing. My ignitor went out on my oven and he fixed it within a half hour. He was on time and even called on his way over to let me know. Highly recommend! read more

Stop your search, John is your guy! I am an out of state landlord and had a very crabby tenant with a water leak and washer issue in Bolingbrook and two competitors wouldn't even take my call because I was out of state. I called J&J Repair and spoke to John who assured me that he could help. He was friendly, professional and bent over backwards to move his schedule around to accommodate my tenant. He told me he'd call me if the repair exceeded the cost of buying a new washer which I appreciated. Turns out he was able to fix everything same day for a very reasonable price. On our original call I had asked him to please email me a copy of the invoice which he promptly sent the following day. A+ transaction all the way around. If anything else comes up we know who to call. Thanks John! read more

Based on reviews I had picked him to repair my refrigerator he charged lot of money to repair it and within a year the refrigerator died it is a nightmare when your fridge stops working in 90* weather I tried calling him left a message not even a courtesy to return phone call , will never use him nor recommend him to any one If you get work done by him it won't last long looks like he uses used part not genuine at all. Very disappointed. read more

Had to call John for a dryer problem. Came out within a few hours and had it up and running in no time. Also gave me a few tips on preventing the same problem, as well a few others. Very reasonable rates!! read more

J, couldn't fix my Whirlpool Dishwasher, citing a computer issue, but didn't charge me and pointed me toward another repair guy skilled in that line. I insisted he take $20 for gas money. I ended up buying a new dishwasher from Home Depot (sale) and a 5 year warranty read more

Emergency! Dryer went out on xmas day. Kids had gotten new clothes & of course were demanding that they were washed b4 wearing them! Enter John. A phone call placed the next day, was promptly returned within 30 mins. Showed up later in the day. Very friendly & job completed in 20 mins. Reasonable prices. Do recommend. Hes your guy. Thanks to J & J read more

We had our refrigerator stop cooling. I looked at GE's website for a service call and it would have been 4 days to get a repair. I called J&J at 7:30am and John scheduled it for that day at 10am! He showed up on time (with only an hour window of time instead of the usual 4!) and, after diagnosing the problem (and defrosting the freezer), had it repaired in less than 2 hours. Very professional and friendly. No bs, no run around. Just good old fashion service. read more

I called for a repair on a refrigerator and the man that I spoke with was very helpful and very honest. I would definitely recommend this company. read more

Over the years we have used J&J Repair for our hot water tank, heating, dryer, stove and refrigerators. Each time they came quickly, repairs were cost effective, and we had no additional issues. Honest and trustworthy, I will always call them first when needing assistance. read more

I saw J n J reviews on Yelp and decided to call. I called on Sunday night, and John returned my call early Monday morning to let me know he'd be here the next day between 10-11am. John arrived at 9:15. That was great cause he freed my day up. His advice and professionalism were well worth the price of my time. I will use JnJ Repair next time I need any type of repair. Thanks John. read more

Called yesterday to schedule appointment. Was told to text information and would be out Thursday and text back quote. Did not receive information back so called this morning to make sure recieved text. Owner said did not have time to reply and will not have time to repair. Very unreliable and now I have lost a day and need to start all over again. read more

I have used this company on multiple occasions! They are professional, timely, and very thorough. They explain the repairs and give accurate estimates early on. They respond quickly to messages as well. Highly recommend if you need repairs or HVAC help. read more

Called John at 8:00 about air not working. He was here at 10:30 and the repair was done by11:00. Took the time to wash out the unit and advised us on how to make it work more efficiently. Very friendly and honest. Will definitely use him the next time. Excellent experience and am very satisfied. It's nice to find good honest people in the repair business read more

He showed up on short notice-same day he came for the repair of my inducer motor on my heater. Was happy with punctuality and he had the part in stock which was very convenient. Only down side was the pricing. After looking up the parts online, there was a significant up-charge. Charging me around $300 for a $150 inducer motor assembly, and $65 for a $20 igniter. But I guess that's the price for convenience and knowledgable installation. Would have liked a little lower price but still satisfied. Thanks. read more

John came to fix our dryer. He was able to fix it on the spot, no waiting for parts. Very personable and easy to talk to. Answered all our questions. Has a one year warranty on all his work. Will definitely call again. read more

Recently used J&J repair for some electrical repair that was needed. We wanted to get a couple quotes so we called J&J repair and a bigger type company, technician came out from the bigger company and quoted us an outrageous price, and couldn't fix problem until the next day. J&J repair came out gave us a much different price and fixed the problem within 20 minutes. We are very happy with the price we were charged and with the type of service we received, definitely will use J&J again!! Thank You John! read more

We are new to the area and have had J and J out several times. He is always great. Usually responds right away and is in and out with repairs. He saved us tons of money from a false estimate from a much larger company. He is out now go to guy, nothing is getting repaired until he checks it out. read more

Nice service call. I work nights so, it's very difficult to get anything done. My dryer wasn't heating so, I called and talked to John. He said that he could come out Monday and I told him that was difficult because of my schedule. He said that he could come out Saturday between 11:00 and noon ( I called at 5:00 P.M. Friday) He replaced the igniter. Problem solved. Thanks for the prompt service! read more

Excellent and professional. If you want the job done correctly call this place. Any new appliance problems I have I am calling J and J.

J&J repair is absolutely the way to go! We had a busted washing machine, and we're moving this weekend. John was able to squeeze us in, and quickly fixed our washer. He was kind, efficient, and respectful while navigating the chaos of our home in the midst of a move. John definitely went the extra mile. I'll be telling all my friends in the area to call on J&J when they need service! read more

I had a problem with a bathroom fan and based on reviews called John for assistance. He was slightly condescending on the phone but I gave him the benefit of the doubt (again based on reviews). John came as scheduled and quickly diagnosed and repaired the problem. He did make a rude comment that my husband should never again work on my home or car which was completely uncalled for and off base. More of a problem to me was his lack of clean up. I have never had a contractor or handyman not at least partially clean up the debris caused by the work they completed. This was a quick house call (less than 1 hour) and was $185. I do not think an attempt at clean up would have been too much to ask. At the end of the day, the work is done so I'll give 3 stars but would not call this business again or recommend them to a friend. read more

Our AC went out soon after buying our home in the summer of 2016. We remembered seeing a J & J sticker on our washer so we decided to give him a call. John was there the same day to fix it. He also cleaned it for us without even asking. When we had an issue yesterday with our wiring, he was the first to come to mind after having such a great experience previously. He was able to get out to us the next morning and fixed our problem. John has made us happy once again! We really appreciate that John takes the time to explain what the issue is and his rates are fair. We will definitely continue to call J & J Repair for any of our future needs and I would recommend them to anyone. read more

I was concerned that I might have a major problem and would need a new refrigerator after John looked at it he quickly solved the problem. His price was very reasonable. read more

I called for a refrigerator issue. They were able to come out the next day and in an hour had my refrigerator fixed. I would definitely call J&J again the next time I am in need of appliance repairs. read more

After a brief online review of appliance repair businesses in the area I chose J&J because their outstanding reviews. I was not disappointed. I called and John came the next morning and repaired our dryer which would rotate, but not heat. He fixed the problem within a few minutes and the cost was very reasonable. I highly recommend J&J. read more

i found J&J here and was impressed by their reviews after the other place I called didn't show when expected. Called them and someone showed up immediately, found the problem, repaired, tested, and told us what we should be doing to maintain it. From the time we called until the time he left was under an hour. I was happy with the price of the repair as the other company would have charged me nearly $100 just to show up. I plan on calling them again to inspect our furnace before this winter. read more

John is very nice, honest, and reliable. Did a great job for a good price on fixing my dryer. Will use again if I need this type of service. Was on time too. read more

I called John to install three outdoor lantern lights for me. He was very friendly and on time for the job. Reasonable pricing as well. Highly recommend. read more

These reviews were too good to be true so I tried J&J . Now, I have to join the Greek Chorus singing his praises. Called John on Tuesday after Labor Day. He came Thursday on time early in the window he gave. He was quick, efficient, competent, helpful, personable, etc. He even insisted that I keep my music playing as he also liked Roy Orbison. The job was DW installation of a new Bosch Ascenta. I have to admit that he did look at the installation instructions, but it was cursory just to reassure himself. He services many products which have numerous makes and models. We would call him again in a Plainfield minute for any job in his repertoire. I'm a fan now, not a doubter. If I still were, he'd fix my fan anyway. BTW, his cost was reasonable and competitive but his effort is exceptional. read more

I am really torn on this company and my service call. I have had an issue with our kitchen outlets not working for a couple months. We had an electrician switch the outlets and then the first thing we plugged in sparks shot out like crazy and they blew. We called J & J to have it looked at because we had a few issues identified during out home inspection (the house was bought a little over a year ago) and thought one of those problems now needed to be resolved. J & J came out and it ended up just being a blow fuse so we just had to flip a switch, plug something in and make sure it didn't blow again. Here is where I get torn. The problem is solved, Yay, but they charged me $85 (yes that is correct), to come out for less than a 5 minute call and to flip a switch and test it. I totally understand that they came out for a service call, which prevented them from helping another customer and I'm the idiot that didn't check my fuse box before calling. But if you are going to use this company, make sure you are prepared to pay for 1 hour of labor even if they are there for one minute. Overall they are probably a great company, but I will not use them again because they do not see the value is cutting small breaks for something this simple. Charging me half of the labor would have solidified my decision to use they for all other electrical issues, but never again. read more

Was in trouble on a 100 degree day, AC went out. Our unit was fixed within 2 hrs for a fair price. Thanks!

Great fast efficient service. They came out the same day I called and they fixed my dryer in 25 minutes and was cheaper too. Sears lost my business and my money. read more

I called J & J for an oven repair. They came while I was at work and 2 of my young adult children were there. They charged $80 and left my oven in pieces so not even the burners would work. They did not give a receipt or tell me what was wrong. They said it would cost $280 to repair the oven. They did come back the next day and put the oven back together after I called and complained. Look elsewhere. read more