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    J&J Customs

    5.0 (1 review)

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    17 years ago

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    Winchester Auto

    Winchester Auto

    (250 reviews)

    Evergreen

    Winchester Auto Parts has part of our community for many years. Jose Rincon and his team are the…read morebest in Providing service and professional support in every automotive concerns. The District 8 community and the ret of the area that they service will truly miss them. Me and my constituents are not happy with the lack of community's input in closing this business. Shame on corporate for their actions!

    They say when you experience something unforgettable, you can't forget it. This was one of them but…read morein the worst possible way. My girlfriend needed new wiper blades and since were in the area, we went in to check if they have in stock. We were greeted by this Vietnamese man that was happy help us. We came out and he took the blade to examine and find the matching one. He offered a few option that was the blade itself. However, I stated that I just wanted to replace the rubber itself. From then, he got more hostile towards us and starting throwing a man tantrum at us. He started stating how it would cost as much and we had to spend hours cutting to fit the wipes. Before coming, I already done it plenty of times before, so I know how it worked. I called my dad for some input and see if we could get the plastic blade at the dealer at this point. Being us being both Vietnamese, as I talked to my dad in Vietnamese, we started to speak in Vietnamese too, acting he some hotshot that knows everything. In the end, we just asked for our wiper blade back and left. If you can't let go if your own ego to serve customers and provide different insight without being hostile, customer interaction shouldn't be part of your job. I hope that he never works there again and as seen how much of this is a local staple store for auto parts, its a shame I can't support this place at the slightest.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (30 reviews)

    Santa Teresa

    Great Service, Great Store, Great Experience!…read more My car battery died, it was around that time. Was able to get it started & headed over to this O'Reilly which is down the street from my house. Read on their website they can help with install on certain products which would save me from labor charges if I went to a dealership or car shop I'm sure. Came in & was greeted by Josue. I told him the situation that I was looking to buy a new battery & was wondering if my car was a one they could install the new one into. I would of done it myself like in the past but I've since bought a new car and this one was not a simple un-screw & swap, you would need tools that I simply didn't have. Josue went outside to check and went back inside to double check with his coworker Paola. Paola looked up my car's information & confirmed they could do it. Paola gave Josue a lot of advice on how to go about it & also gave him some tools to do it. Josue looked up several batteries that would best fit my car & answered any questions I had. Josue was able to install my new battery after purchase and took him maybe around 10-15 mins, not too bad & Im sure it would of took me hours. Josue & Paola were very courteous, knowledgeable & very happy to help me with everything from the purchase to the install. Really went above and beyond! Will def come back here in the future! Thank you Josue & Paola!

    Last Monday I visited O'Reilly to get break light. As I entered the store, a very nice young girl…read morewelcomed me a big smile. As soon as I mentioned what I need, she took me to the exact area and got a package for me. Then I asked if someone can replace it for me? Once again, with high confidence she smiled and said sure I can. She followed me to my car, opened the light out, and realized special tools are needed. She calmly got the right tools and changed the bulb successfully. She truly made my day! I asked for her name and it was the Paola Ramirez, who now is my hero. Paola, I appreciate you very much! Maryam

    J&J Customs - autopartssupplies - Updated May 2026

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