They are amazing and treat you great they really saved my but when I snapped a bolt off on my…read moretransmission pan. I was also out of town when they finished they even had the courtesy of dropping it off to my home when I wasn't there so cool of them. Ima a customer for life now

The manager Sean promptly provided a free diagnosis and recommended a wheel alignment at a…read morethird-party shop around the corner for my 2021 Jeep Wrangler Strongly recommend this auto shop

Brought my truck in for an AC system fill. The team pointed out a few issues I didn't resolve and…read morefixed them. Definitely caught my mistake and really appreciate the workmanship, speed, skill, and great value. Strong recommendations based on my experience. Great Job Jose!

Excellent service from people who actually care about the work they do as well as their customers…read more Highly recommend.

I took my 2008 corvette to dirks as it was leaking and started to overheat. It was a Saturday so…read moreafter waiting until Monday morning I received a call from Omar at 8:15am sharp the service advisor. He told me they were going to work on it right away and so I said great! After confirming that the water pump had broken and that they could have it repaired the same day I was very surprised and impressed. I did get a little concerned with the estimate but up to this point everything had gone better then expected so I went ahead and told them to get it repaired. Later that afternoon I got a call telling me that The job was done so I went in and picked it up after they let me know about a payment option which I qualified for and all was good again in my life!! The job carries a two year or 20,000 mile warranty and I even had my original cost for the inspection returned to me which I needed. I highly recommend dirks transmission and repairs to anyone with a small to large repair and need it done quickly and with complete professionalism. I will be going back for any future repairs and maintenance needed on my daily driver C6 Corvette 2008. Thanks Omar and the entire staff at Dirks auto repair. I wanted to post an update as of the end of the week of the repairs being completed and I did take my car back to Dirks because of a smell of antifreeze and just wanted to be safe. So there was a small leak in a heater hose that went undetected during the final pressure test performed. Omar told me to bring it in and we can take a second look so I did and it does happen, there was a small leak in a heater hose and it needed to be replaced as well. Now after all is hopefully done and the smell goes away I would still recommend Dirks in oroville for any repairs needed on your vehicles Sent from Yahoo Mail for iPhone

Service , was the best thing!! Spoke intellectually to me ,…read morei made decision . With extraparts sent withme

We take multiple vehicles to Darren and I've never trusted a mechanic this much. All of the work…read morethat they've done if there's ever been an issue with it that's not your fault they will fix it and make it right. Also I highly recommend getting an inspection done with them, they give you a comprehensive list with pictures. Overall this is the best price from honest hard working professionals.

Do not go here unless you want to waste your money. They are liars and charged us $95 to just flip…read morea switch. They lied to us about the price of just "looking" at our van. $200 to just look at it! We told them do nothing unless it's covered under warranty. Now they saw looking at the van and flipping a switch is t covered under warranty. We went in there trusting them and instead they stole our money. I am writing this to those you are on a tight budget and can't afford mechanics that rip you off

I needed help and it was urgent . . . they fit me in immediately and addressed the problem I was…read morehaving with my rear brakes. The owner is so nice and professional . . . he found and fixed the problem in no time at all and I was back on the road taking care of my customers without a hitch. I can't commend this company enough! I would go out of my way to use this location every time.

Extremely frustrating experience. I prepaid for an alignment through Groupon and made the commute…read moreto Big O Tires in Oroville specifically to have my car serviced first thing in the morning. When I arrived, I had to wait about 10 minutes because there was nobody available to help me. When someone finally came out, I was told that I needed an appointment. I explained that I had already prepaid through Groupon and that I had made the drive out there specifically to get the alignment done that day. I was told the soonest they could fit me in was next week. If an appointment is required to redeem a prepaid Groupon service, that should be clearly communicated before customers purchase the service and make a long commute to the location. It was a complete waste of my time and extremely inconvenient. I would not recommend this location based on my experience. The customer service and communication were very disappointing, and I will be requesting a refund for the service I prepaid for.

Everything went well I thought I was going to have major issues and they literally took my worst…read morefears and diagnose my truck and got me back up on the road I want to thank the guys at Hancock's automotive they are truly professionals and what they do.

For me, these guys are the Greatest! The shop isn't fancy looking or Hi-Tech like the dealerships,…read morebut the results are superior. The owner is an honest, fair, hardworking guy, and he's always been respectful and Professional. They get the job done in a timely manor, and won't try any of the tactics you'll find at other shops, that try to rip you off with adjusted labor rates. If you want honest, reliable, timely repairs at a fair price, this is the shop to go too. I've been here in the area over 5yrs and use no one else to touch my vehicles. Terry

Sam, the mechanic, worked on my VW Beetle recently, and he did an outstanding job. He was very…read morethorough and it was easy to understand his explanation of the problem my car was having. He repaired it without doing anything extra; he did just what I wanted him to do. He diagnosed and replaced a vacuum hose on the turbo, and it now drives better than it has in years! I highly recommend this shop, especially Sam. Great work!

they overcharged me for a battery i told them i didn't need, $300. on top of the $1600. i paid for…read morerepair on my old model mazda, which btw, broke down 4 months later...and the repair that made, was the main problem to this breakdown... who puts a $300 battery into a very old vehicle that has over 200,000 miles on it and after they were told three times that i didn't need a battery didn't want a battery then they proceeded to call and ask my daughter who said yes but never thought it would be $300 who charges $300 for a battery they also wanted to charge me $120 to change the oil hello they are ripoffs

Horrible experience. Rich is rude and incompetent at diagnosing a power steering leak? because of…read morethe leak and fluid leaking all over he refused to work on my truck saying it had several leaks?? not true. one leak but he stated these are the kind of jobs he loses money on? crazy plus he is extremely rude. I have taken vehicles there for years but never again. This guy doesn't care about customer service. I took my honda to them last year and they ran up a bill for services I didnt ask for or approve. This last episode is last straw with this business. just horrible experience. steer clear!

Great customer service greeted at the door totally trust their decision on what's wrong with your…read morecar

I've taken both of our vehicles to Bill's. Was completely satisfied with the work and the cost I…read morepaid. Don't judge this book by it's cover. It's a bit rough looking on the outside but Crissy, Christy? Not sure of her name but she is an excellent mechanic. She's more than qualified to work on your car.

Love this place. Nice to do business with honest people. Price is amazing. I love this family owned…read morebusiness and trust them with my vehicle. I'm definitely a customer for life!