I've had dry cleaning here for 4 years - it's a great place highly recommend! Five out of five starsread more

I got my suit drycleaned for an event on the weekend. They said pick it up friday. They close at…read more6pm, so I figured I'd go after work. They call me at 3:45pm Friday saying if I don't come now they will be closed for the next week. I showed up at 4:40pm and they were closed. That's BS and unprofessional.

I just did my laundry tonight 04/17/26 at Beacon Street Laundromat in Summerville, Mass…read more What a warm, welcoming harmonious place to wash my clothes. The owner was delightful and very obliging. The cost for washing and drying my clothes was right on point.The machines and floors were nice and clean. I would like to wash my clothes during the day time, to see, if the hospitality and cleanliness remain the same.

I haven't used many laundromats in the area so this is subject to change depending on experiences…read moreelsewhere... But the cost of doing laundry was more than I expected. The large washers are around $7.25 per load, and the small ones were around $3.25. Dryers are only $1.00 (if you wash your clothes there), but unfortunately the coin dispenser was broken so you'll have to provide those on your own. Personally I was looking for either a cheaper wash or somewhere that you could pay with a card, so I'm marking it down a bit. Again, perhaps these are standard for the area, I don't know (but in that case I think I'd also rate the standard with three stars lol).

The tailor/owner is very quick and competent. I bought in an elaborately embroidered coat to have…read morethe sleeves shortened and he confirmed it would be easy, even though there were a strap and buttons past the point that needed shortening. Looking at it now you'd never even guess the sleeves were altered.

Review only about tailoring, not about dry cleaning. I brought in a snow jacket that needed a…read morepocket zipper replaced. Guy was grumpy and told me curtly they don't do zippers.

They brought back to life a sweater I was going to ditch! I couldn't believe the quality…read more They also dry cleaned some wedding guest dresses I had worn & did the most phenomenal job. I have been recommending them to everyone! So awesome.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

We have Porter Square Dry Cleaners do all our clothing repairs and they are practically miracle…read moreworkers. They've repaired wear holes in jeans, fixed sweaters, covered a hole in the nylon shell of a down coat with somehow matching material, replaced zippers. I will use them for all my clothing repair needs from now on. Thanks!!

I brought in three stuffed animals, and unfortunately, they were completely ruined. The texture…read morechanged drastically, and it was clear the cleaning instructions weren't followed. When I returned them, I was told I'd get a refund, but it never came through until I submitted a request myself. To be fair, they probably do well with clothing--they did clean my blankets nicely--but I don't think they're equipped to handle stuffed animals. If you're bringing in specialty or sentimental items, I'd recommend looking elsewhere.

Title: Beware of Unexplained Upcharges and Price Surprises…read more From the moment I called to inquire about their prices to the shocking moment I received my bill, it was a rollercoaster of frustration and disappointment. Let me start with the initial phone call. I called to ask about their prices for dry cleaning a few garments, and I was given what seemed like a reasonable quote. However, upon picking up my clothes, I was handed a bill that was nearly double the quoted price. When I asked about the discrepancy, the staff noted "additional services" that were never mentioned during the phone call or during drop off--which was a price quote still higher than the price provided during the phone call. What infuriates me the most is the lack of transparency. If there are additional charges, customers deserve to know about them upfront, not be blindsided at the checkout counter.

I usually don't write reviews but I am writing one now 1. because I am so pissed off and 2. to…read moreprevent others from having a bad experience like me. I brought in my wife's blazer for a dry clean not too long ago. She needed it for an important presentation and the gentleman (I think the owner) said it will be done by the time we needed it. Indeed, the blazer was ready by the promised date and I picked it up. When we checked the blazer at home it had black smudges in multiple places that were not there before. My wife had to go out and buy another blazer last minute prior to her flight that day. I brought the blazer back in and the gentleman said he will send it back to the plant. A few days later, I got a call saying that it was ready. I went to pick it up. This time, I took off the plastic bag and checked the blazer while in store. It STILL had some of the black smudges as well as new large areas of light but very visible black stain, almost like a water mark. I showed them to him and although he initially tried to say he didn't see it, which turned into "it was probably there before", but he eventually agreed that they were there. These new stains were ABSOLUTELY NOT THERE before. He said he will send it back to the dry cleaning plant again. He was very nice so I said OK and came home. I went back to pick it up a few days later only to find that the stains were STILL THERE!!!. I usually have a really good amount of patience when it comes to things like this. However, this was so frustrating. Why would you not check the clothing for stains before calling the customer if it has been going back to the plant to be re-washed three times? I told the gentelman at that point that I need money for the dry cleaning cost as well as for the blazer because the clothing appears to be ruined now. He said he will talk to the plant and come up with a solution. Fast forward to today, about 30 minutes ago, I called the shop. A lady picked up this time and told me the blazer was ready yet again... I was doubtful but went into take a look. This time, the stains did appear to be gone. However, the blazer was pretty much ruined. They must have been so aggressive with the cleaning to get the stains out (stains that they caused) that the fabric appears to be permanently wrinkled and the seams are coming apart. The gentleman that I have been talking to was not there today. The lady who picked up the phone earlier who apparently is a tailor there was EXTREMELY rude. She was basically yelling that there was nothing wrong with the blazer despite me showing the areas that are clearly damaged. She in a very accusatory manner asked if I am saying this because I want money from them as if I am trying to scam them. She went on to say that she is just a tailor and the owner won't be back until 9/15 (today is 6/29) that there was nothing that she can do. She said she will contact the dry cleaning plant to call me and that I have to talk to them directly despite I am using their service. I was very patient throughout this whole episode as the gentleman tried to fix the issue and sending the blazer in multiple times to remove the stain. I am obviously not thrilled with the experience of going back and forth to find the issue not resolved. However, this lady's behavior is absolutely unacceptable. I not only will never return to this cleaner but will not stop until I get reimbursed the dry cleaning cost and the cost of the blazer.

5 stars for laundromat and laundry services. 1 star for dry…read morecleaning. Two months after having a few things dry cleaned here, they still reek heavily of perfume/scent, despite having asked that they not be scented. A friend is airing them on his porch, but I think these items might be ruined. Going back to Porter Square Dry Cleaners https://www.portersquaredrycleaners.com for dry cleaning. Things come back clean and smelling like nothing.

I just came to use a washer, and both owners were very friendly and helpful! You can pay with…read morequarters or via an app. It's bright and clean and I didn't see any broken machines. Two thumbs up!

Walked in with a rather unique set of pants and was very impressed by the service and the hem I…read morereceived! Kind customer service, very easy

Dropped off a pair of white slacks I had only worn once. No stains or marks except the bottom near…read morethe heels were dirty because they were slightly too long. They came back with 2-3 brown stains/watermarks on them where nothing had been previously. Nice that the owner re-did them twice for me, but unfortunately only more stains appeared and the pants were ruined. Luckily the company I bought them from replaced them since I had only owned them for 4 weeks. Disappointed and concerned that maybe they are not switching out their cleaning solution often enough.

Fit me in for a last minute alteration and got it done the same day! Could not recommend more!read more

Use careful judgment if you bring your clothes here. I brought in a wool sweater that I would not…read morehave wet washed myself, and was surprised that this business no longer does dry cleaning, just "wet cleaning". Having had positive experiences with their dry cleaning, I trusted them when they said that they could safely clean my sweater. The first time that I wen to pick it up, it had been badly shrunk. I was convinced to give them a second try to fix it. What I got back the second time was a sweater that had been unevenly pulled and stretched, and now looks misshapen. A nice sweater that I could wear as part of a business casual outfit ruined. My cleaning fee was refunded, but no offer to pay for the sweater.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!