The service staff are consistently polite, professional, and accommodating when scheduling…read moreappointments, and they are a clear asset to Devoe. My concern is with pricing, which appears to be three to four times higher than comparable locations for similar services. While I understand that dealership service typically carries a premium, the level of pricing at Devoe Buick is difficult to justify relative to market alternatives.

Service department was excellent. Went in to get batteries…read moreinstalled in remotes parts department did it quick and both remotes work great. Thanks for your excellence.

Everything went well! I had my Crosstrek serviced, and the…read morestaff were professional and courteous. I will definitely be using Subaru of Naples in the future.

the service department treating me like a backyard migrant worker . thnaks keep up the good work…read more I'm spreading money and the service department makes it very difficult to address the mechanical concern of the car . all they want is more money for work they want you to pay for . I understand they have poor cars sales. I'm pretty sure that they don't want to be there working . its their choice. this dealership treats its customers with all the hatred bigotry possible. have a great day

Shopping for cars is overwhelming. We stopped by Tamiami Hyundai after checking out the cars at…read moreAirport Kia of Naples. We wanted to scope out the Hyundai Palisade and Santa Fe. Arlington helped us with some pre-owned or used vehicle options. We had looked at their inventory online so had an idea of what we wanted to see. The Palisade has same body type as the Kia Telluride as Hyundai owns Kia. Palisade is more spacious. Oh man, loooooooove the new Santa Fe body which looks like the new Telluride body type. Boxier and more rugged. Don't even get me started on the MATTE FINISH!!! Any car in matte finish is a so BADASS!!! It was nice to see our options, sit in the cars, hear about the different features each level offers. Arlington was wonderful, patient and so helpful. Very down to earth and doesn't act like your typical car salesman. Haha. Sorry but it's true. Thanks Arlington for your help. We're still scoping out options before making a final decision. Great lot with tons of options. Very organized and staff is friendly here. Love the little golf play area to keep the kids busy. Great idea!

Today I had to visit Huynday of Naples again. Not because I like to do it but because nobody pick…read moreup the phone. OK, I did it. Made an appointment for servicing the car. After that went to parts department with one short question about the paint code. Three men were staying 5 yards away from counter. No body approach to the counter, after couple of minutes of waiting, one of them began yelling what I need and how my name. I assume he expected I had to yell as well. When I told him what I need, he answered me the same loud manner the paint code. Not printed code. Not write it down on piece of paper, just articulated. Apparently he thought anybody ready to memorize codes which consist random letters and figures. I had to ask him to write it. He did it with such a sour face... And in the end I decided to find out lease terms and conditions for the new car. Was staying about 7 minutes in renovated and looks awesome room. Nobody look at me, no body asked me what I need. Total ignorance. Four different men were around me, all were very busy, one was reading a news paper, another one searched something in cell phone. All were with serious and focused faces. I regret I bought the car and now I have to communicate and use the dealership where customer ignorance is common practice. Where after the sales contract is signed, nobody worries about Customers' needs. And I really upset that Huynday HQ does nothing to fix the situation. I wish I could another dealership in Naples...

The service department is top notch. I live in Ft Myers and take the extra time & miles to travel…read morehere. Oracia and his crew do a good job in communicating with me in finding the best fix for my Jeep Willy. Bravo

I brought my Jeep to Naples Chrysler Dodge Jeep Ram because I'm about 500 miles from my warranty…read moreending and about three months from the end of my lease. I specifically called ahead and was told by a service advisor (Carlos) to bring the car in so they could check for any remaining warranty items and address an open recall. I dropped the vehicle off the night before my appointment. The next day I received no communication at all from the dealership. At 1:18 PM I texted Carlos to ask for an update and was told the car had been assigned to a technician who was still working on another vehicle. After hearing nothing else, I followed up again at 5:41 PM and was then told it typically takes 24-48 hours just to look at a car because they are "in season" and have about 150 cars. If that's the case, I don't understand the purpose of scheduling an appointment, and none of this was communicated when I was told to bring the vehicle in. Since I couldn't leave the car another day, I said I would pick it up. Carlos told me he wasn't there anymore, that they close at 6, and that other service reps would help me. When I arrived, I was told the car was with a mechanic and asked if I still wanted it. I said yes. Someone eventually pulled it up and handed me the keys -- no apology, no explanation, no hello or goodbye, and no attempt to make the situation right. I also sent a note to the General Manager about the experience and never received any response, which says a lot given the weekly mailers and advertisements they send talking about how much they value customers. I've owned many different brands of cars over the years and have never experienced this level of disregard for basic customer service. Ironically, the service department is quick to hand you paperwork explaining how to give them perfect survey scores, yet the actual customer experience doesn't come close to meeting even the basics. Needless to say, I won't be leasing another vehicle here, and my wife won't be servicing or leasing her Jeep here either. With over 100 Jeep dealers in Florida competing for business, it's surprising to see a dealership try this little.

The idea of this place is to experience the Porsche culture without the pressure of buying one…read more This place is recently opened right in downtown Naples and adds a bit variety to a street mostly filled with boutiques and restaurants. Its pretty large with different areas that display clothing, model cars and even a Porsche Driving Simulator, where you can pick a car and drive it on a racetrack. We did end up signing for one and for $25 it was a lot of fun. The only downside is that other customers surround you to watch how you are doing.. so no pressure!!! They do have a cafe in the back where you can hang out, enjoy coffee and lattes while you share your Porsche experiences. A love the concept and glad Porsche took this step to open such a location.

Great place to see some top line Porsche and engage in Porsche talk while enjoying some good…read morecoffee. The staff here is very friendly and knowledgeable. It's also good for picking up a souvenir or two.

Service department is terrible. Took two weeks to determine why my 2015 Jaguar wouldn't start…read more Buy a new car elsewhere!

After the experience of my last few purchases, I can say that Tanner and the management team at…read moreNaples Land Rover are consummate professionals! The Local BMW dealerships are not in the same league when it comes to the car buying experience! The negotiations were quick, precise and without drama. Tanners follow up was excellent, and his management team very accommodating. I really can't say enough about the standout experience I have had with this dealership, 5++ star transaction!!!

The gentleman who was up next to take calls was very polite and took…read moreOur 'non-mechanical question' in stride. He directed us to pull over and he would be right over -- which he was!! He very patiently guided my husband thru the process of solving the problem and we were on our way home in time at all. An excellent experience at Honda of Naples. This gentleman is a definite asset to this dealership.

Update -you can read the dealer's response underneath my review and they said "I inquired about…read moreadditional models and chose the HRV" Another blatant lie. They're trying to rewrite the script. #NoRemorse #DailyEvents #WeNeedToGetSmarter. I had been texting and speaking on the phone with salesman Kahj about a white CRV. He even sent me a lease breakdown in writing -- and not once did we ever discuss an HRV. I was very clear that I wanted a CRV. When I arrived at the dealership, the first car they showed me was extremely basic -- it even had a hand pump to raise the seat! I said, "Forget it," so they brought out another car. I liked that one and agreed to purchase it, believing it was a CRV. At no point did Kahj ever say the word "HRV." I'm not a car expert, so I didn't know the difference. Based on our texts and phone calls, I fully believed I was buying a CRV. It wasn't until I was sitting down to sign the paperwork that I noticed it said HRV. I stopped and said, "Wait a minute -- this says HRV! I thought I was buying a CRV!" Kahj's response? "Oh, it's only two inches smaller -- almost the same car." I should have walked out right then and there. No excuse -- I was just shocked, the process was moving fast, and I went along with it. #PeoplePleaserMoment When I got home, I reviewed all the texts and called my brother, who immediately said, "That's bait and switch." I texted Kahj and called Anthony, the finance manager -- but conveniently, he was "not in," even though I had just seen him ten minutes earlier. I told them I would not accept the car they were trying to deliver. I plan to speak with the general manager on Monday -- and then I'm going to shout it from the mountain tops: Save yourself the trouble and go somewhere else. Especially if you're a single female -- sadly, this kind of thing still happens in this day and age. That salesman knew he never showed me or told me it was an HRV. Anyone can look at our text exchange and see why I believed I buying a CRV. Now he claims he "mentioned the HRV trim" -- maybe he did, but I never heard it.

I spoke with Chris about a car and we agreed on a price, then I submitted a credit app and they…read moregave me numbers and I agreed and we had a deal. I asked if I could pay the deposit over the phone so that the car won't get sold, 2 hours later they told me that the car was sold to another customer. I called and spoke with Laz and he told me that he's going to check and put me on hold and just kept me on hold and never got back. Then I called and spoke with Brandon in sales and he was being very argumentative and disrespectful. I asked multiple times to speak with their manager Mario but he's always "busy". Buyers beware!

I went to other dealerships (Germain) in the area and they were rude, tried to low ball me and…read morepushy. I decided after that experience to go to Naples Infiniti to look for a QX50. Right away I was greeted by Antoine, he was so professional, friendly, laid back and not pushy at all. I ended up purchasing from him and couldn't be happier. They gave me what I wanted for my trade in and some add ons with the sale of my new car. I felt like I was treated like a queen. They definitely go above and beyond and the customer service is amazing. Plus free car washes for as long as you own the vehicle. Hands down highly recommend. 10/10

Klevis Toska 5 Star review…read moreKlevis did an excellent job in assisting my leasing of 330i. He was able to answer all my questions. He is an excellent employee. Mort May

Can not be trusted Ordered a car and made a deposit. Verified on three occassions that no…read moreadditional charges ould be forthcoming.Just before shipment was told there was an additional $9100 charge. Meeting with them it was obious they could get more than ,list price and pushed me out for a better deal.

Zak at Stearns Motors, was extremely helpful providing information and assisting me with a…read morepre-purchase inspection on a car I was interested in. I live hours away from the car dealer, and Zak really went the extra mile to accommodate me. Really impressed by this dealership to be upfront and honest throughout my car search process. Highly recommend this car dealer.

We purchased a van from Stearn's Motors recently. We live on the other coast in Florida but…read morehappily made the drive to buy from them because they are honest, professional, friendly, no hassle, you get what they advertise with no hidden fees or bait and switch. They are a refreshing used car lot to deal with because they do honest business. Thank you, Stearn's Motors! We will be sure to purchase from you again in the future.