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    Naples Acura

    4.4 (58 reviews)
    Closed Closed
    Updated a few days ago

    Services - Naples Acura

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Naples Acura

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    NEW CAR thanks to Darrell and the Naples Acura Team
    Marisa Z.

    Wow.. such a great experience. I have been working with Darrell because I have been looking for a used car for a few months now. Darrell was great about keeping me updated as vehicles in my price range came onto the lot. Once we found the one the experience was a breeze. Joe, Marianne, Scott and Darrell all were very kind and provided me with all the information I needed. I am VERY happy with my purchase and will be back in the future for my next car! THANK YOU NAPLES ACURA

    TC rocks
    Gloria S.

    Amazing customer service makes this place a must if you need a new or used car. Feels more like a Ma and Pa joint, very local, very comfy. Top notch cars that you can read at Consumer Reports. Top notch sales as well, no pushy sells. Free car wash on Wednesdays is a bonus. Ask for TC Carrington, he rocks!

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    2 months ago

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    Roy Y.

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    1 year ago

    The best overall car dealership I've ever dealt with.Great service and buying experience.

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    Roy Y.

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    2 years ago

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    Roy Y.

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    1 year ago

    Had first service done. Less than an hour wait and car was washed and vacuumed. Great service

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    2 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Great experience all around with Naples Acura from service to repair...and just purchased a new car with Franscesa who was amazing!!!

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    2 years ago

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    Roy Y.

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    2 years ago

    Sometimes you have to speak up but when you do they are responsive and helpful! The work they do is top notch!

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    11 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    My 3rd car from the same salesperson and dealer - this says it all. Great service, prices and professionalism, AND no hassle.

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    3 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Naples Acura

    Review Highlights - Naples Acura

    Five stars to the talent and professionalism of salesperson Francesca Fortin - who sold us our 2023 MDX Advance Package S this weekend.

    Mentioned in 12 reviews

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    Naples Mechanics

    Naples Mechanics

    4.8
    (49 reviews)

    From the first time to speaking with Art & Family felt a comfort of working with a good family…read moreBusiness. Quality and Care! Communication was spot on! Felt like i was in good hands from the beginning to the end :) Happy to have my car back & running like it should be. Thank you Art & Family!

    I'll start by saying I had no problem with the work I am sure they did a great job. My problem was…read morewith service. There were 2 young ladies behind the counter who were very nice and helpful, and there was a mundane bald headed man who was the estimator, he offered no help no guidance and only went by my untrained knowledge to figure out what I may need for a car I'll be driving up north next week. When I came to pick up the car he said it was out side, I went out and didn't see it so I went back in and he asked me if I looked across the street , so I went and looked across the street, came back and still didn't see it. So I went back in and he informed me there were 26 spaces toward the back of the building. So I went back out and walked to the back of the 5 bay building "not there" on my way back I spotted it in a bay inside,so on my way back to the office he came out and signaled to me what's going on and I replied "its in the guarage bay" to which he yelled back "what's it doing in there" and I replied "I don't know I don't work here". He sent the girl out to apologize and ran and hid inside. I hope management at least reads this and tries to fix the problem.

    Auto Europa

    Auto Europa

    3.7
    (24 reviews)

    What a well run organization, I must admit. Having owned an independent shop like this many years…read moreago I pay attention to things done right, and this ranks up there. The facility is well laid out and inviting. Check. Staff knowledgeable. Check. Loaner cars available when booked in advance. Check. Like every repair shop you'll ever work with you drop off for something specific and their job is to find work; more work means revenue. We all get that, but a difference here. They'll tell you what they found/saw and suggest that at some point in the not-too-distant future you'll want to remind them to look again. A soft-sell that works!! Kudos. Took care of two of our cars and definitely going back.

    I am writing to formally express my frustration and disappointment regarding the ongoing issues…read morewith my vehicle and the way my case has been handled by both your service department and the insurance claim process. I initially brought my vehicle to your service center due to a "Restricted Performance" warning light and noticeable shaking while driving. Despite having the car for over a week, the only test driving conducted was reportedly "around the block," and I was told the issue could not be replicated. Nevertheless, I was presented with a list of $6,600 in unrelated repairs, for which I paid $2,400 out of pocket after my insurance covered a portion. Shortly after retrieving the car, the same warning light came back on immediately, and the shaking persisted -- clearly indicating that the original issue had not been addressed at all. When I returned the vehicle, I was told the matter would be resolved, but instead, a second insurance claim was filed, and I was forced to pay an additional $200 deductible, even though the issue was the exact same one that prompted the original service visit. This appears to be a clear mishandling of the diagnostic process and possibly an abuse of the insurance claim system. This situation is unacceptable. At minimum, I am requesting the following: 1. A refund of the $200 deductible paid for the second claim, as the issue was never resolved from the first. 2. A thorough explanation of why the original problem was not properly addressed or diagnosed, despite the time the vehicle was in your possession. 3. Assurance that the vehicle will be repaired correctly without any further out-of-pocket expense on my part. 4. If not resolved satisfactorily, I will be filing a complaint with the Florida Department of Agriculture and Consumer Services (which handles auto repair disputes) and the Florida Office of Insurance Regulation for a possible insurance claim abuse investigation. I expect a timely and professional resolution. Please respond within 10 business days to avoid further escalation. This situation raises a few red flags: * Poor diagnostic procedure -- A quick drive around the block isn't enough for intermittent or performance-related issues, especially with modern vehicles. * Potential insurance mishandling -- Filing a second claim and requiring another deductible for the same issue sounds questionable, especially if it's a continuation of the first claim. * Lack of accountability -- They didn't take responsibility for failing to address the core issue in the first place.

    Naples Acura - car_dealers - Updated July 2026

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