Went to their oil change location on airport-pulling road and the tech noticed a low tire with an…read moreair leak. So after the oil change I drove to the main location on Domestic to have the tire repaired. I was told that I would have to wait about an hour for them to get to it for repair. I had no problem since I drove in without an appointment. As I was sitting in the waiting room, I noticed how nice and professional they handled their customers. Well after about an hour the nice lady working the front called my name and apologized for me having to wait an hour. That the tech working on my tire could not find a leak !!-- that the whole problem was found when he put the valve stem cap back on and that is when he heard air coming out !! I had a bad valve stem cap !!! She apologized again and said "no charge" !!! I gave her some "cross Pennie's" I made for her young family. She just had another baby girl about a year ago. I was so impressed with this business that I will be going back and also recommending them to my friends. Jim Benvenuti June 11, 2025

First I'll say I'm a fan because a few years back they checked my car out for an oil problem but…read morenever found a problem and didn't charge me. That being said I purchased a Toyota to take back up north and leave it . I asked them to replace the spark plugs change the oil and check the car for the long ride... I picked up the car after being sent out 3 times to find it ,finally finding in a bay in the furthest building away from the office. The man in charge asked me "Whats it doing in there" my reply was idiot don't know I don't work here". I traveled up to NE and a week later my battery died ,when AAA came the battery posts came right off and he told me that's what killed your battery and had to purchase another. I still like the place but something seems to be slipping in the service and I hope they can fix it before it's too late.

Although I never received a complete service here, I have to compliment on the fast response time…read moreand honest feedback. When I came in, they ensured I had an accurate diagnosis. Looking forward to having some service done here when the time comes.

I needed a Freon charge in my Volvo car and was able to book an appointment quickly and received…read morefast service. I will definitely be using them for all my car needs going forward!

Hard to find integrity, honesty and a genuine concern for you and your vehicle all in the same…read morelocation I've been in the automotive repair business for over 50 yrs and found this gem in Naples. This shop came highly recommended and I highly recommend it too! May God continue to bless you and bless and grow your business

This is the shop if you want honesty, communication, no upsell, quality and value of work. Family…read moreowned and reasonably priced. These are my guys going forward and I would not hesitate to recommend them to family and friends.

Called to schedule a 4 wheel alignment for my BMW. Prompt service, clean facility, nice people,…read morepriced lower than the local BMW dealer and did a perfect job. I recommend them.

On November 5 2024 I visited European Auto Repair to investigate their honesty and Pricing. I have…read moremaintained my 2002 Boxster as my family business is car repair. I'm from out of state and my equipment was left behind so if I need someone else to do repairs that would be too cumbersome I want a place I could trust in the future. The alternator job was just a test, nothing wrong with my alternator. So you know the vehicle was not with me at that time. The first question I ask could they replace an alternator in my vehicle with the new one I purchased? his responded that Florida laws state that it is illegal for any service shop to perform repairs all items must be purchased exclusively by the shop and no work can be repaired with outside items. Not true, First lie. Check the status if you don't believe me. A shop can turn down work but it's not illegal. Second question, if the item was purchased through them how long would it take to install? His response is 4.5 hrs. So you know, to facilitate access to the alternator there is a face plate that must be removed. I told him I removed the face plate, which took all of 7 min. The actual job of replacing an alternator on a Boxster is easier than changing spark plugs. It is one of the simplest repairs to perform. It takes no more than 35 minutes to remove, It is only held in place by two bolts and 2 wires in the back. If one of the bolts is stuck it requires several light blows with a hammer to loosen which would add 5 minutes. Reinstall, and repeat the process in reverse. If this job was undertaken by the slowest mechanic in all of Naples with no Porsche knowledge they could do it in 2 hr and that is being extremely generous with the time allotment. So if you choose to use this repair shop you have been duly warned. Such a shame, I truly wanted to say good things and use the shop for the future, especially after reading other reviews. I don't know, maybe they do good work but you are paying an exorbitant amount. The search continues. Now to check with other shops hoping to have better luck. labor cost should not exceed 2 hrs not 4.5 hrs. This is a simple job. price for labor should be 220 to 250 ,no more.

Great customer service! Wonderful staff here, couldn't get…read morean appointment at ford and came here last minute. Will be coming back from now on.

Excellent place. 6 employees present and each one of them was extremely pleasant and professional…read more Very clean shop. I brought in my CT5 blackwing for its first oil change. Christopher was very thorough and great to interact with. I'll definitely be bringing my cars here in the future.

I'm already back with another review, but this time it's for my own car--my Ford Mustang…read more The front bumper's lower lip had several missing screws, causing it to come loose and hang down. I was worried it would get worse over time, especially at highway speeds. Jaime got me in right away, and within just a couple of hours, my car was fixed at a very reasonable price. I couldn't be happier with the results. On top of the repair, Jaime went above and beyond. He helped me find the correct part number for my broken side mirror, cleared a warning for my expired tire mobility kit, and even recommended better-performing tires for the car. Thank you, Jaime, for your outstanding service, broad knowledge, and willingness to go the extra mile. I highly recommend him!

Jamie was above and beyond! I would definitely recommend and have him work on my SUV again!!…read moreThanks!

Honesty and 5 star service!! We only bring our cars here. Fast and thorough on every visitread more

I only go to Collier Automotive. This is the best, more reliable, more honest mechanic I have ever…read moreused. I go no where else except to see John.

We were working in Naples and 5 hours from home and discovered our one month old alternator had…read moregone bad in our 20 year old E150 Cargo Van. The owner was simply amazing. He not only replaced our alternator quickly (beyond our expectations) but also pointed out how some other recent repairs were poorly done and fixed them as well. I highly recommend using this company. I would give them 10 stars if I could.

Honest people, couldn't fix our problem in time but let us know well over the phone to save us all…read morethe headache. Much appreciated!

I am responding to the comments that was left for me on my original review:…read more We're sorry that we failed to deliver the service you deserve. Thank you for taking the time to let us know. We would like to get more information, if we could, and provide any further assistance you require. Please call us toll-free at 1-800-876-6676 Option 2. Any one of the customer service reps can be of assistance. I have now tried to call the number they told me to call 3 times and was put on hold all 3 times for over 20 minutes. The fourth time I held for 20 minutes for the call to be ended. I would like someone to get in touch with me ASAP please. You can get contact information from the TireChoice location on Radio Road in Naples where they overcharged me on October 1st. They will know who I am. I sure hope someone has the decency of calling me in regards to this matter. Do not put generic messages to someones review to make it look as if you care but then do not answer your phones at Guest Services.

Quoted a fair price and deliver a quality job. I have alway received top notch work at a fair price!read more

My 2nd trip to this shop. I was so very pleased with my first experience, I had to revisit again…read more Volvo says you don't need to do a transmission fluid change til 100K miles, but I've put 75K on this car, towed a boat across country and driven it almost 24 hours nonstop on a few occasions. I thought I felt a slow shift point once or twice in the last few months so I decided it was time. I was right. Artem saved and showed me how dark brown the normally pink trans fluid had become. Yuck! The Naples Volvo dealership wanted DOUBLE what Artem charges and I can guarantee you, it couldn't have been done any better. I noticed a discernable improvement on the drive home tonight from his shop and I'm sure my gas mileage will improve going forward as a result, too. And it's not just Volvo's Artem works on.....seems like nearly every foreign car is in his shop or his parking lot. So happy to have found an honest and reliable car mechanic here in Naples. Thanks again, Artem!

My first time taking my car here and I was impressed. I had taken my 325ci to my regular place for…read moresome minor bodywork and asked them to do an oil change while it was there, which they confirmed was done on pickup. When I returned home I pulled the dipstick and the oil was obviously not fresh. I called to point out the mistake, but they doubled down and the mechanic confirmed it was done. So I found Naples Mechanics and took it there and they confirmed I was correct. While the car was on the lift, the owner also pointed out that the central arm bushings were shot and that the rear shocks were leaking. I had been taking my car to the previous place for the past 5 years, so they had plenty of opportunities to identify these issues (I only do very low mileage each season), so I opted to have the work done by Naples Mechanics and was very pleased with the work done.