Called to schedule a 4 wheel alignment for my BMW. Prompt service, clean facility, nice people,…read morepriced lower than the local BMW dealer and did a perfect job. I recommend them.

On November 5 2024 I visited European Auto Repair to investigate their honesty and Pricing. I have…read moremaintained my 2002 Boxster as my family business is car repair. I'm from out of state and my equipment was left behind so if I need someone else to do repairs that would be too cumbersome I want a place I could trust in the future. The alternator job was just a test, nothing wrong with my alternator. So you know the vehicle was not with me at that time. The first question I ask could they replace an alternator in my vehicle with the new one I purchased? his responded that Florida laws state that it is illegal for any service shop to perform repairs all items must be purchased exclusively by the shop and no work can be repaired with outside items. Not true, First lie. Check the status if you don't believe me. A shop can turn down work but it's not illegal. Second question, if the item was purchased through them how long would it take to install? His response is 4.5 hrs. So you know, to facilitate access to the alternator there is a face plate that must be removed. I told him I removed the face plate, which took all of 7 min. The actual job of replacing an alternator on a Boxster is easier than changing spark plugs. It is one of the simplest repairs to perform. It takes no more than 35 minutes to remove, It is only held in place by two bolts and 2 wires in the back. If one of the bolts is stuck it requires several light blows with a hammer to loosen which would add 5 minutes. Reinstall, and repeat the process in reverse. If this job was undertaken by the slowest mechanic in all of Naples with no Porsche knowledge they could do it in 2 hr and that is being extremely generous with the time allotment. So if you choose to use this repair shop you have been duly warned. Such a shame, I truly wanted to say good things and use the shop for the future, especially after reading other reviews. I don't know, maybe they do good work but you are paying an exorbitant amount. The search continues. Now to check with other shops hoping to have better luck. labor cost should not exceed 2 hrs not 4.5 hrs. This is a simple job. price for labor should be 220 to 250 ,no more.

Honesty and 5 star service!! We only bring our cars here. Fast and thorough on every visitread more

I only go to Collier Automotive. This is the best, more reliable, more honest mechanic I have ever…read moreused. I go no where else except to see John.

To start off, The general manager was Extremely accommodating and the speed at which the services…read morewere provided was exceptional. They treated my vehicle with respect and I saw them do the same for a handful of other customers who walked in while I was in their waiting room. Another point I'd like to make is that the general manager was on a first name basis with quite a few customers. That shows me that they have repeat customers who continue to do business with them! I got 2 tires and a tune up and they took care of me. Their prices are fair and they do great work. Don't hesitate to bring your car to Lextech! Vehicle: MY24 Toyota Prius

Always amazing, great quality service. Lextech took great care of my Lexus. They are always…read moreresponsive, try to make an effort to take you in the same day, always great quality and very reasonable prices. Best mechanics and excellent customer service!

Went to their oil change location on airport-pulling road and the tech noticed a low tire with an…read moreair leak. So after the oil change I drove to the main location on Domestic to have the tire repaired. I was told that I would have to wait about an hour for them to get to it for repair. I had no problem since I drove in without an appointment. As I was sitting in the waiting room, I noticed how nice and professional they handled their customers. Well after about an hour the nice lady working the front called my name and apologized for me having to wait an hour. That the tech working on my tire could not find a leak !!-- that the whole problem was found when he put the valve stem cap back on and that is when he heard air coming out !! I had a bad valve stem cap !!! She apologized again and said "no charge" !!! I gave her some "cross Pennie's" I made for her young family. She just had another baby girl about a year ago. I was so impressed with this business that I will be going back and also recommending them to my friends. Jim Benvenuti June 11, 2025

We have been utilizing both locations for years. Very highly recommended for the front desk girls…read morepoliteness and efficiency and Jim's service in fixing our daughter's car. He was extremely helpful and explained in detail what we needed to know. 5 stars for sure.

Amazing work. Clean, precise, exceptional in every way. I will use them again and highly recommend…read moreMobile Mechanic Service to anyone looking for great work at a very reasonable price.

I thought everyone else was pretty high on their prices and I really wanted to see what kind of…read moreprice mobile mechanics would give me, but I never got that chance. I reached out to them informing them that I would like to schedule an appointment but they never got back with me. I went with another company.tr

Excellent customer service and very friendly. Got in and out quickly. Very reasonably priced!read more

First time visiting to get my car looked at as the engine light went on. I dropped it off at 9am…read moreand they said it would be 2 hours so they gave me a courtesy lift back to work. I had not heard from them so called at 1:25pm asking what is happening and is my car done? No and still doing diagnostic and said they would call me back with a quote. I waited another 45 minutes and called them back asking if I will have my car today? It's Friday and they are closed on the weekend. The manager Jeanette stated that the diagnostic should take a few days. Excuse me? Never heard such a thing. I stated I want my car back and to please just replace the fluids. She called me back with what I needed and offered a cooling system treatment for a special. I am not going back to this establishment. The lack of communication, upselling me without addressing my initial request to fix what I came in for. They do not have care and or concern for their customers only profit. please reconsider using this business.

What a well run organization, I must admit. Having owned an independent shop like this many years…read moreago I pay attention to things done right, and this ranks up there. The facility is well laid out and inviting. Check. Staff knowledgeable. Check. Loaner cars available when booked in advance. Check. Like every repair shop you'll ever work with you drop off for something specific and their job is to find work; more work means revenue. We all get that, but a difference here. They'll tell you what they found/saw and suggest that at some point in the not-too-distant future you'll want to remind them to look again. A soft-sell that works!! Kudos. Took care of two of our cars and definitely going back.

I am writing to formally express my frustration and disappointment regarding the ongoing issues…read morewith my vehicle and the way my case has been handled by both your service department and the insurance claim process. I initially brought my vehicle to your service center due to a "Restricted Performance" warning light and noticeable shaking while driving. Despite having the car for over a week, the only test driving conducted was reportedly "around the block," and I was told the issue could not be replicated. Nevertheless, I was presented with a list of $6,600 in unrelated repairs, for which I paid $2,400 out of pocket after my insurance covered a portion. Shortly after retrieving the car, the same warning light came back on immediately, and the shaking persisted -- clearly indicating that the original issue had not been addressed at all. When I returned the vehicle, I was told the matter would be resolved, but instead, a second insurance claim was filed, and I was forced to pay an additional $200 deductible, even though the issue was the exact same one that prompted the original service visit. This appears to be a clear mishandling of the diagnostic process and possibly an abuse of the insurance claim system. This situation is unacceptable. At minimum, I am requesting the following: 1. A refund of the $200 deductible paid for the second claim, as the issue was never resolved from the first. 2. A thorough explanation of why the original problem was not properly addressed or diagnosed, despite the time the vehicle was in your possession. 3. Assurance that the vehicle will be repaired correctly without any further out-of-pocket expense on my part. 4. If not resolved satisfactorily, I will be filing a complaint with the Florida Department of Agriculture and Consumer Services (which handles auto repair disputes) and the Florida Office of Insurance Regulation for a possible insurance claim abuse investigation. I expect a timely and professional resolution. Please respond within 10 business days to avoid further escalation. This situation raises a few red flags: * Poor diagnostic procedure -- A quick drive around the block isn't enough for intermittent or performance-related issues, especially with modern vehicles. * Potential insurance mishandling -- Filing a second claim and requiring another deductible for the same issue sounds questionable, especially if it's a continuation of the first claim. * Lack of accountability -- They didn't take responsibility for failing to address the core issue in the first place.

I can't say enough about our great experience with F1 Imports. It started with a visit to the…read morelocal Porsche dealership and an estimate for $6500 for maintenance and repairs that seemed high. I said I wanted to get a 2nd opinion and had F1 Imports recommended to me. Heather and her team were amazing! She provided a simple review of what needed to be done and options for additional work. She talked about having a longer term perspective about servicing our car and making sure her team provided the right services to us. Ultimately F1 provided the needed work for 37% of the dealership's estimate. You can't go wrong with F1 Imports! Thank you! Ted Walbridge

Excellent work by honest folks. Kevin is an air-cooled Porsche master. Great reputation in the…read moreFerrari community. Highly recommended.