Although I never received a complete service here, I have to compliment on the fast response time…read moreand honest feedback. When I came in, they ensured I had an accurate diagnosis. Looking forward to having some service done here when the time comes.

I needed a Freon charge in my Volvo car and was able to book an appointment quickly and received…read morefast service. I will definitely be using them for all my car needs going forward!

Hard to find integrity, honesty and a genuine concern for you and your vehicle all in the same…read morelocation I've been in the automotive repair business for over 50 yrs and found this gem in Naples. This shop came highly recommended and I highly recommend it too! May God continue to bless you and bless and grow your business

This is the shop if you want honesty, communication, no upsell, quality and value of work. Family…read moreowned and reasonably priced. These are my guys going forward and I would not hesitate to recommend them to family and friends.

Called to schedule a 4 wheel alignment for my BMW. Prompt service, clean facility, nice people,…read morepriced lower than the local BMW dealer and did a perfect job. I recommend them.

On November 5 2024 I visited European Auto Repair to investigate their honesty and Pricing. I have…read moremaintained my 2002 Boxster as my family business is car repair. I'm from out of state and my equipment was left behind so if I need someone else to do repairs that would be too cumbersome I want a place I could trust in the future. The alternator job was just a test, nothing wrong with my alternator. So you know the vehicle was not with me at that time. The first question I ask could they replace an alternator in my vehicle with the new one I purchased? his responded that Florida laws state that it is illegal for any service shop to perform repairs all items must be purchased exclusively by the shop and no work can be repaired with outside items. Not true, First lie. Check the status if you don't believe me. A shop can turn down work but it's not illegal. Second question, if the item was purchased through them how long would it take to install? His response is 4.5 hrs. So you know, to facilitate access to the alternator there is a face plate that must be removed. I told him I removed the face plate, which took all of 7 min. The actual job of replacing an alternator on a Boxster is easier than changing spark plugs. It is one of the simplest repairs to perform. It takes no more than 35 minutes to remove, It is only held in place by two bolts and 2 wires in the back. If one of the bolts is stuck it requires several light blows with a hammer to loosen which would add 5 minutes. Reinstall, and repeat the process in reverse. If this job was undertaken by the slowest mechanic in all of Naples with no Porsche knowledge they could do it in 2 hr and that is being extremely generous with the time allotment. So if you choose to use this repair shop you have been duly warned. Such a shame, I truly wanted to say good things and use the shop for the future, especially after reading other reviews. I don't know, maybe they do good work but you are paying an exorbitant amount. The search continues. Now to check with other shops hoping to have better luck. labor cost should not exceed 2 hrs not 4.5 hrs. This is a simple job. price for labor should be 220 to 250 ,no more.

Great customer service! Wonderful staff here, couldn't get…read morean appointment at ford and came here last minute. Will be coming back from now on.

Excellent place. 6 employees present and each one of them was extremely pleasant and professional…read more Very clean shop. I brought in my CT5 blackwing for its first oil change. Christopher was very thorough and great to interact with. I'll definitely be bringing my cars here in the future.

Honesty and 5 star service!! We only bring our cars here. Fast and thorough on every visitread more

I only go to Collier Automotive. This is the best, more reliable, more honest mechanic I have ever…read moreused. I go no where else except to see John.

We were working in Naples and 5 hours from home and discovered our one month old alternator had…read moregone bad in our 20 year old E150 Cargo Van. The owner was simply amazing. He not only replaced our alternator quickly (beyond our expectations) but also pointed out how some other recent repairs were poorly done and fixed them as well. I highly recommend using this company. I would give them 10 stars if I could.

Honest people, couldn't fix our problem in time but let us know well over the phone to save us all…read morethe headache. Much appreciated!

I am responding to the comments that was left for me on my original review:…read more We're sorry that we failed to deliver the service you deserve. Thank you for taking the time to let us know. We would like to get more information, if we could, and provide any further assistance you require. Please call us toll-free at 1-800-876-6676 Option 2. Any one of the customer service reps can be of assistance. I have now tried to call the number they told me to call 3 times and was put on hold all 3 times for over 20 minutes. The fourth time I held for 20 minutes for the call to be ended. I would like someone to get in touch with me ASAP please. You can get contact information from the TireChoice location on Radio Road in Naples where they overcharged me on October 1st. They will know who I am. I sure hope someone has the decency of calling me in regards to this matter. Do not put generic messages to someones review to make it look as if you care but then do not answer your phones at Guest Services.

I had a slow leak in one tire so I made an appointment at Tire Choice on Radio Road in Naples…read moreFlorida. The experience was stellar. Courteous and knowledgeable service. In highly recommend this #TIRE CHOICE location!

From the first time to speaking with Art & Family felt a comfort of working with a good family…read moreBusiness. Quality and Care! Communication was spot on! Felt like i was in good hands from the beginning to the end :) Happy to have my car back & running like it should be. Thank you Art & Family!

I'll start by saying I had no problem with the work I am sure they did a great job. My problem was…read morewith service. There were 2 young ladies behind the counter who were very nice and helpful, and there was a mundane bald headed man who was the estimator, he offered no help no guidance and only went by my untrained knowledge to figure out what I may need for a car I'll be driving up north next week. When I came to pick up the car he said it was out side, I went out and didn't see it so I went back in and he asked me if I looked across the street , so I went and looked across the street, came back and still didn't see it. So I went back in and he informed me there were 26 spaces toward the back of the building. So I went back out and walked to the back of the 5 bay building "not there" on my way back I spotted it in a bay inside,so on my way back to the office he came out and signaled to me what's going on and I replied "its in the guarage bay" to which he yelled back "what's it doing in there" and I replied "I don't know I don't work here". He sent the girl out to apologize and ran and hid inside. I hope management at least reads this and tries to fix the problem.