great guys. Will give you their honest opinion. You can trust their work 100%…read more John is the guy you can work with to get your car running right!!!

Honesty and 5 star service!! We only bring our cars here. Fast and thorough on every visitread more

We had been fighting our diesel pickup losing coolant while pulling our trailer. We had to stop…read moreevery hour and add a gallon. The dealer couldn't get us in for 10 days. We found JR's had good reviews so called them and they got us in the next day, ordered a very expensive part, and got it finished the next day. Josh is a super decent and informative tech who explained every piece of the puzzle. We've taken it back since then for a brake issue that they also handled perfectly. Our go-to shop in Naples.

I see these guys have primarily good reviews, I'm happy about that. However, my wife has been…read morebringing her car here for several years now, they keep taking her money yet they have yet to get to the cause of her CELs. Also, the car bogs down and they have not been able to fit this either. Thousands of dollars later... I was so pissed about this (as it has been going on for years), I wanted to go with her to pick up her car the last time (a month or two ago) - she wouldn't let me go because she "likes them". Also, this is great as I'm sure they are nice people and try to do their best but at some point, throw in the towel and stop taking her money for NO FIXES. Have some integrity and fall on the sword, you cannot fix her car. This is as nice as I'm going to be, not mentioning names or car types (think sweden)...

These days, every shop in town is booked weeks ahead. But my "check engine" light came on just days…read morebefore a 1250-mile trip. Code check at the alignment shop turned up engine misfires. Uh oh. I called Bonita Auto Repair and asked if they could squeeze me in. YES. Phew!! They worked really hard to get me in, get the parts, get the job done well and get me on the road. They also did a really thorough diagnostic, noticing and noting a few issues that could easily have slid under the radar, so I know of a few other things I'll need to take care of that weren't essential to get on the road. I was impressed. It was a bit on the spendy side, but when I checked out, the manager noticed extra spark plugs had accidentally been put on the invoice. Dropped it down $150, which was really helpful. This crew is great. Thanks again, guys!

The Best place in Bonita/ Naples to take your car or truck . They have always kept my 16 year old…read moreJeep Wrangler going and our Mercedes Benz 300 SLK as well. Honest and fair . Peter Bonita Springs FL

Probably should leave a five star but four stars are more believable…read more I made an appointment a week in advance to have my front breaks replaced and rear brakes checked--I had over 50K miles on a Jeep Grand Cherokee and had never changed the brake pads. The time required for the next available slot says something about the customer base. They called and informed me that the brakes did not need changing (I apparently did a lot of highway driving). They also had taken the car for a brief spin to insure no problems. I was charged a small service fee.

My neighborhood car repair service. Always gives good service at reasonable prices. I feel…read morecomfortable with their advice. Have been going there for years and as a woman I fee I can trust them. Carole J.

What a well run organization, I must admit. Having owned an independent shop like this many years…read moreago I pay attention to things done right, and this ranks up there. The facility is well laid out and inviting. Check. Staff knowledgeable. Check. Loaner cars available when booked in advance. Check. Like every repair shop you'll ever work with you drop off for something specific and their job is to find work; more work means revenue. We all get that, but a difference here. They'll tell you what they found/saw and suggest that at some point in the not-too-distant future you'll want to remind them to look again. A soft-sell that works!! Kudos. Took care of two of our cars and definitely going back.

I am writing to formally express my frustration and disappointment regarding the ongoing issues…read morewith my vehicle and the way my case has been handled by both your service department and the insurance claim process. I initially brought my vehicle to your service center due to a "Restricted Performance" warning light and noticeable shaking while driving. Despite having the car for over a week, the only test driving conducted was reportedly "around the block," and I was told the issue could not be replicated. Nevertheless, I was presented with a list of $6,600 in unrelated repairs, for which I paid $2,400 out of pocket after my insurance covered a portion. Shortly after retrieving the car, the same warning light came back on immediately, and the shaking persisted -- clearly indicating that the original issue had not been addressed at all. When I returned the vehicle, I was told the matter would be resolved, but instead, a second insurance claim was filed, and I was forced to pay an additional $200 deductible, even though the issue was the exact same one that prompted the original service visit. This appears to be a clear mishandling of the diagnostic process and possibly an abuse of the insurance claim system. This situation is unacceptable. At minimum, I am requesting the following: 1. A refund of the $200 deductible paid for the second claim, as the issue was never resolved from the first. 2. A thorough explanation of why the original problem was not properly addressed or diagnosed, despite the time the vehicle was in your possession. 3. Assurance that the vehicle will be repaired correctly without any further out-of-pocket expense on my part. 4. If not resolved satisfactorily, I will be filing a complaint with the Florida Department of Agriculture and Consumer Services (which handles auto repair disputes) and the Florida Office of Insurance Regulation for a possible insurance claim abuse investigation. I expect a timely and professional resolution. Please respond within 10 business days to avoid further escalation. This situation raises a few red flags: * Poor diagnostic procedure -- A quick drive around the block isn't enough for intermittent or performance-related issues, especially with modern vehicles. * Potential insurance mishandling -- Filing a second claim and requiring another deductible for the same issue sounds questionable, especially if it's a continuation of the first claim. * Lack of accountability -- They didn't take responsibility for failing to address the core issue in the first place.

Amazing work. Clean, precise, exceptional in every way. I will use them again and highly recommend…read moreMobile Mechanic Service to anyone looking for great work at a very reasonable price.

I thought everyone else was pretty high on their prices and I really wanted to see what kind of…read moreprice mobile mechanics would give me, but I never got that chance. I reached out to them informing them that I would like to schedule an appointment but they never got back with me. I went with another company.tr

Great experience with Naples Auto Repair. I came in with a tire problem and they took care of it…read morequickly. The customer service was excellent--friendly, personal, and attentive--and the price was very reasonable. It's refreshing to find a local repair shop that provides fast service without making you feel rushed or overcharged. I would definitely return and highly recommend them.

I have to say they are very honest,knowledgeable and extremely helpful with car repairs. I would…read morerecommend them when in or around Naples area for anything associated with a car.

Excellent customer service and very friendly. Got in and out quickly. Very reasonably priced!read more

I really used to love these guys but the last time they did work for me it was shotty at best and…read morevery, actually way over priced I use Naples Park Auto now and so far very happy with him