Great body shop I have been able to count on. I recently had a damage which they were able to not…read moreonly fix but the turnaround time was quick and the responsiveness was great. Highly recommend them! -Tainá and Danny

I'm the original owner of my black 2015 Jeep Wrangler Unlimited Sport. Over the past year, my hood…read moredeveloped a small spot of clear coat fading due to the Florida sun. The spot was about the size of a baseball. I was really the only one that could see it but it bothered me enough to get it fixed since I'm a perfectionist. I went to Doug Brann and one other high end body shop here in Naples to see what the best fix would be. They both suggested the same thing, a full repaint and clear coat on the hood. After researching, I felt like the luxury body shop would have been overkill, and reading customer reviews made me feel confident Doug Brann would get it done correctly. Grady was very pleasant to work with and described to me exactly what would be done and to give him a call when I was ready. A few months later I scheduled the job, letting them know I was moving to the Saint Augustine area and needed my Jeep back by a specific date. We arranged to drop it off of Wednesday and I'll have it by that same Friday. Friday came around and I never heard from them. Grady informed me that bugs flew into the clear coat as they were painting and they'd have to keep it over the weekend and it would be ready on Monday. I was very accommodating, even though I needed my Jeep that weekend as we just purchased a house and needed to get things in order. The Jeep was ready for pickup on Monday, and I moved a few days later. I was being extra cautions the first few months and didn't wash it for the first time until almost 4 months later. I always hand wash section by section, and wax it after. My Jeep has never seen an automatic car wash. After I washed and started to wax, I noticed about a 3/4 inch piece of fabric or hair literally baked in underneath the clear coat. I attached images here in the review(image 2). I reached out to Grady with the pictures and he responded quickly, saying it must have been "bird droppings" and "it is not a failure in our paint materials or workmanship." I even offered to send a video or hop on a FaceTime call with him. Within 24 hours I went to the three top rated body shops in my town to get their opinion. The first owner told me it was "scientifically impossible" for that piece of fiber to get underneath the clear coat after it was applied. The contaminant was 100% there while it was in the booth. The other two shops immediately said the same thing, laughing at the bird droppings theory. I paid $880 out of pocket to Doug Brann's purely for a cosmetic issue. Anyone from Naples knows I had many options to choose from. The three body shops out here will have to fix my new issue the same way Grady did, a brand new repaint and clear coat which will run me roughly $1k here. The fiber won't just work its way out since Grady's crew got it on there before the clear coat was sprayed. There are also two spots on the hood where the paint is gone down to the metal, and they turned orange from rust after my first wash. I attached pictures so you can see them. Just like the trapped fiber, those pinholes are paint application defects from Grady's booth. I would have never left a review had Grady stopped responding to my messages. I'd second guess bringing your vehicle here, maybe if insurance covers your issue you'd be able to fight it, but Grady left me out to dry.

Excellent customer service and very friendly. Got in and out quickly. Very reasonably priced!read more

First time visiting to get my car looked at as the engine light went on. I dropped it off at 9am…read moreand they said it would be 2 hours so they gave me a courtesy lift back to work. I had not heard from them so called at 1:25pm asking what is happening and is my car done? No and still doing diagnostic and said they would call me back with a quote. I waited another 45 minutes and called them back asking if I will have my car today? It's Friday and they are closed on the weekend. The manager Jeanette stated that the diagnostic should take a few days. Excuse me? Never heard such a thing. I stated I want my car back and to please just replace the fluids. She called me back with what I needed and offered a cooling system treatment for a special. I am not going back to this establishment. The lack of communication, upselling me without addressing my initial request to fix what I came in for. They do not have care and or concern for their customers only profit. please reconsider using this business.

I stopped by to check the leak under my car. They were so kind and helpful. They not only…read morethoroughly checked for any leaks but they also filled my windshield wiper fluid at no cost Great customer care. I plan on being their client out in Naples

Very honest and reliable service, especially high end cars. Much less than dealer pricing for…read moreeverything including oil change, brakes, rotate tires etc. Leo is the owner. Benz, Jag, Audi, Porsche etc.

Anchor Rode Autocare I have used for years as well as my parents…read more The owner is great, service is exceptiona. I highly recommend them.

Made an appointment online (because all the reviews were so positive) a whole day passes they never…read morecalled or emailed me back with a confirmation for the appointment. Next day (day of appointment) i called multiple times throughout the day and no one picked up. I need my car fixed and i was so hopeful i could get it done today on my day off.

So you've been in an accident and you're looking for a good auto body and collision experience? You…read morewant quality work, responsive customer service and above all, honesty, right? Then do NOT go to Precision Collision of Naples at 3500 Prospect Ave. Here's what you WILL get: - A nice owner who has a major issue with the truth. - Two months to get a fender bender fixed - Lies about where they source the parts and how long it takes to get them. - Workers smoking weed from the time they open - Your battery drained to less than 0% (brought it at 50%) causing permanent damage to your car battery (this is a death sentence for a Tesla). - Your car trunk left open for at least a week despite repeated requests to have it closed. - A pretty high likelihood of rats crawling into your open trunk and chewing on wires causing $1000+ in additional damage. - Denial of any culpability despite all reasonable evidence pointing to this happening at the shop. - Lies about the owner calling insurance to remedy the situation. - Lies about the owner being able to be reached on their cell phone - Lies about getting a letter from insurance to communicate the owner's decision to not man up and do the right thing. - A small amount of extra work to make up for all the other damage caused in the shop. Do NOT, under any circumstance, subject yourself to this amateur, cowardly but nice, nonsense...

i dropped off my car tuesday evening. they delivered it to my door thursday. my car is a 2020 and…read morelooks like a brand spanking new 2026. color match was perfection. big thanks to the owner billy and his team. i highly recommend them. nancy in naples

It is the wrong place to take your car for repair They lack…read morethe skills and lack the knowledge and skills to have a good service At the end they will charge you without any repairs stay away

I'm very familiar with Tom's work. He's an expert at what he does and has been a Master Technician…read morefor many years. He does excellent work and gets the job done right - he knows car repair.

47 years in Naples and lost a good mechanic friend. Thought I'd never find someone honest to work…read moreon my Mercedes. Tried MB Experts for the 1st time and could not be happier. Actually, presented options for repairs and talked me through the issue. Very professional and honest! Will definitely return and now feel like I have a 'go to' repair shop. Highly recommend!! John, 2013 Mercedes E550 4matic

I only use MB Experts. Many years of excellent service. S Class cars for routine service and…read morerepairs. I assume about 33% less than dealership.

They are always nice and respectful! (father and son) I change my oil with them! the price is very…read morereasonable. if I have anything that needs to take care in my car I go with them. thank you for your service Nick and son. I appreciate you both!

Nick is always courteous and pleasant - always. I've been going to him for more than 20 years. I am…read moreshocked that anyone (another reviewer) would say he is rude - you are quite mistaken! He is a gentleman. And, he has saved me a lot of money over the years because his prices are much less than I would pay to a dealer or big auto shop. Once I thought I needed new brakes, he said, "no, there's just a little sand in there," he cleaned it out for a very low price.