Although I never received a complete service here, I have to compliment on the fast response time…read moreand honest feedback. When I came in, they ensured I had an accurate diagnosis. Looking forward to having some service done here when the time comes.

I needed a Freon charge in my Volvo car and was able to book an appointment quickly and received…read morefast service. I will definitely be using them for all my car needs going forward!

Let me start by saying this guy is straight forward honest and dependable. Can't say enough good…read morethings about him. My transmission is wonderful. Thanks to him. definitely loves and knows transmissions also great with customers wishing him the best. Scott Myrick.

Great quality work fast turnaround the only guys I trust in the area for rebuild's they've saved…read moremany transmissions in the area. They will identify the problems and recommend the best advice to get your vehicle back on the road. Trying to get an old for truck running again it had some issues with coolant mixing with transmission fluid. The transmission worked fine however reverse wasn't engaging. So more parts were needed to be ordered to fix the shifting problem Thank you Eddie and A1 transmission. 11/2025

What a well run organization, I must admit. Having owned an independent shop like this many years…read moreago I pay attention to things done right, and this ranks up there. The facility is well laid out and inviting. Check. Staff knowledgeable. Check. Loaner cars available when booked in advance. Check. Like every repair shop you'll ever work with you drop off for something specific and their job is to find work; more work means revenue. We all get that, but a difference here. They'll tell you what they found/saw and suggest that at some point in the not-too-distant future you'll want to remind them to look again. A soft-sell that works!! Kudos. Took care of two of our cars and definitely going back.

I am writing to formally express my frustration and disappointment regarding the ongoing issues…read morewith my vehicle and the way my case has been handled by both your service department and the insurance claim process. I initially brought my vehicle to your service center due to a "Restricted Performance" warning light and noticeable shaking while driving. Despite having the car for over a week, the only test driving conducted was reportedly "around the block," and I was told the issue could not be replicated. Nevertheless, I was presented with a list of $6,600 in unrelated repairs, for which I paid $2,400 out of pocket after my insurance covered a portion. Shortly after retrieving the car, the same warning light came back on immediately, and the shaking persisted -- clearly indicating that the original issue had not been addressed at all. When I returned the vehicle, I was told the matter would be resolved, but instead, a second insurance claim was filed, and I was forced to pay an additional $200 deductible, even though the issue was the exact same one that prompted the original service visit. This appears to be a clear mishandling of the diagnostic process and possibly an abuse of the insurance claim system. This situation is unacceptable. At minimum, I am requesting the following: 1. A refund of the $200 deductible paid for the second claim, as the issue was never resolved from the first. 2. A thorough explanation of why the original problem was not properly addressed or diagnosed, despite the time the vehicle was in your possession. 3. Assurance that the vehicle will be repaired correctly without any further out-of-pocket expense on my part. 4. If not resolved satisfactorily, I will be filing a complaint with the Florida Department of Agriculture and Consumer Services (which handles auto repair disputes) and the Florida Office of Insurance Regulation for a possible insurance claim abuse investigation. I expect a timely and professional resolution. Please respond within 10 business days to avoid further escalation. This situation raises a few red flags: * Poor diagnostic procedure -- A quick drive around the block isn't enough for intermittent or performance-related issues, especially with modern vehicles. * Potential insurance mishandling -- Filing a second claim and requiring another deductible for the same issue sounds questionable, especially if it's a continuation of the first claim. * Lack of accountability -- They didn't take responsibility for failing to address the core issue in the first place.

So professional, kind and honest not the words I usually use to describe auto repair but, this is…read morewhat Happy Wallet is. Happy Wallet had great communication and they were awesome with getting us in and kept us updated on repairs. We are from out of town and seasonal and highly recommend Happy Wallet for all your auto repair needs. Thank you--

Save your time and money. Let me preface this by saying the…read morestaff was always very nice and professional. Unfortunately, my experience with the actual service was the complete opposite. After multiple visits and over $2,000 spent on A/C recharges, labor, and repairs, including a condenser leak they eventually found and repaired, I finally thought the problem was fixed. About a month later, one vent started blowing noticeably less cold, so I brought the car back. They evacuated the entire system, found another leak in the evaporator, and told me they were "legally" prohibited from putting the refrigerant back in. I researched this and could not find any Florida or Federal law specifically prohibiting a shop from recharging an A/C system simply because a leak was detected. If that were the case, they wouldn't have recharged my leaking system the previous two times. The laws I found prohibit intentionally venting refrigerant into the atmosphere, which is a very different thing. I later took the car to another shop, and they recharged it without issue. They were actually confused as to why I had been told otherwise. What bothers me most is that I brought them a car with functioning A/C and one weak vent, and they returned it with no functioning A/C whatsoever. I was not clearly told beforehand that they would evacuate the system or that I would be leaving without A/C. I only discovered this when I picked up the car. Even worse, the technician notes I was sent stated that the system was both evacuated and recharged, which was clearly not the case.(Screenshot below) If this was an internal shop policy, that's one thing. But an internal policy and a legal requirement are very different things. After spending so much with this shop recently, I had been patient and understanding throughout the entire process, but this was the last straw. The staff may be courteous and professional, but that means very little when the actual service leaves the customer worse off. I cannot recommend this shop, and I will not be returning.

We had never been to Chet's before, but this family owned company has been in business for twenty…read moreyears and they guarantee their work. After dropping the car off, with a request to fix the power steering, they called with a reasonable price. The power steering works great now, they do good work and don't take a week to get it done. Customer service is good and they are located right off Tamiami Trail, so the location is easy to get to. This is a good place to drop off your car for repairs.

They are so overpriced! Just ridiculous. Don't even get the diagnostic from them....they'll…read morecharge an arm and a leg for that. Plus a shop FEE, on top of the labor, etc. Couldn't believe the things that showed up on our bill. Not coming back.

I never recommend this shop to anyone... I took a GMC Savana To get it fixed they said it was fine…read moreand they charged me, then I called and it was the same they told me that the transmission didn't work I paid 7,800.00 to fix it and when I went to pick it up the supposed Honest man from Ricardo told me He told me to sell the van at CarMax and that there was no transmission when I took the van home the same thing happened and with the door banged since I didn't trust Ricardo anymore he started calling me every day because he had an open claim but since I didn't trust him anymore He seems to me to be a person who wants to make you believe what he says and that shows the kind of person he is. No one ever visits this workshop, stay away from this thief person. If there is something I learned from my experience with this workshop, it is that this type of people is better off giving a review so that no one else gets robbed. He ended up threatening me that if I did a review I would be taxed. to sue for defamation... but please, no one trusts that this person is a high-level thief... Ricardo said he not give any money back. I take my van to a better workshop i they charge less money for new Transmission... I give zero- to this Ricardo

Very friendly staff ,pretty quick and great quality service ,Eric it's the men that you gotta talk…read moreto ,very committed guy to help you out at any of your concerns,awesome customer service very recommended

Excellent customer service, honest, and reasonable prices. This was my first visit to Regal and I…read morewas impressed. Alan gave me different pricing options on brand name tires. Uniroyal worked best for me so I bought 4 new tires, plus had an oil change (synthetic blend). I found their overall pricing to be better than Rick Johnson's. Whiile I was waiting in the lobby, there were two other customers talking about how they've been coming here for a while because of the good work and the good prices. The wait time is short and the staff is friendly, attentive and helpful (Joe was kind enough to give me a ride to work, 5 min drive). Will definitely do business with them again and I highly recommend them. By the way, they do much more than just tires and oil changes. If you're looking for a good, honest mechanic, try Regal.

Brought my 10 year old Dodge Caravan in for service. Joe was, as a previous reviewer described him,…read morea "straight shooter". No up-sell tactics. No additional /unnecessary service recommendations. Final bill even came in UNDER the original estimate. If you're in need of tires or other automotive service I highly recommend that you give Regal Tire & Auto a try.

Great experience with Naples Auto Repair. I came in with a tire problem and they took care of it…read morequickly. The customer service was excellent--friendly, personal, and attentive--and the price was very reasonable. It's refreshing to find a local repair shop that provides fast service without making you feel rushed or overcharged. I would definitely return and highly recommend them.

I have to say they are very honest,knowledgeable and extremely helpful with car repairs. I would…read morerecommend them when in or around Naples area for anything associated with a car.