Although I never received a complete service here, I have to compliment on the fast response time…read moreand honest feedback. When I came in, they ensured I had an accurate diagnosis. Looking forward to having some service done here when the time comes.

I needed a Freon charge in my Volvo car and was able to book an appointment quickly and received…read morefast service. I will definitely be using them for all my car needs going forward!

Great quality work fast turnaround the only guys I trust in the area for rebuild's they've saved…read moremany transmissions in the area. They will identify the problems and recommend the best advice to get your vehicle back on the road. Trying to get an old for truck running again it had some issues with coolant mixing with transmission fluid. The transmission worked fine however reverse wasn't engaging. So more parts were needed to be ordered to fix the shifting problem Thank you Eddie and A1 transmission. 11/2025

I was having an issue that was told by another shop it was a transmission problem. The other shop…read moredidn't want to be bothered with it. I spoke with the owner Ed, describing the problem, and he was vert concise as to what it might be. It was towed there and repaired in a day, it was a filter but he gave me a honest assessment of the transmission also. Good price and great work.

What a well run organization, I must admit. Having owned an independent shop like this many years…read moreago I pay attention to things done right, and this ranks up there. The facility is well laid out and inviting. Check. Staff knowledgeable. Check. Loaner cars available when booked in advance. Check. Like every repair shop you'll ever work with you drop off for something specific and their job is to find work; more work means revenue. We all get that, but a difference here. They'll tell you what they found/saw and suggest that at some point in the not-too-distant future you'll want to remind them to look again. A soft-sell that works!! Kudos. Took care of two of our cars and definitely going back.

I am writing to formally express my frustration and disappointment regarding the ongoing issues…read morewith my vehicle and the way my case has been handled by both your service department and the insurance claim process. I initially brought my vehicle to your service center due to a "Restricted Performance" warning light and noticeable shaking while driving. Despite having the car for over a week, the only test driving conducted was reportedly "around the block," and I was told the issue could not be replicated. Nevertheless, I was presented with a list of $6,600 in unrelated repairs, for which I paid $2,400 out of pocket after my insurance covered a portion. Shortly after retrieving the car, the same warning light came back on immediately, and the shaking persisted -- clearly indicating that the original issue had not been addressed at all. When I returned the vehicle, I was told the matter would be resolved, but instead, a second insurance claim was filed, and I was forced to pay an additional $200 deductible, even though the issue was the exact same one that prompted the original service visit. This appears to be a clear mishandling of the diagnostic process and possibly an abuse of the insurance claim system. This situation is unacceptable. At minimum, I am requesting the following: 1. A refund of the $200 deductible paid for the second claim, as the issue was never resolved from the first. 2. A thorough explanation of why the original problem was not properly addressed or diagnosed, despite the time the vehicle was in your possession. 3. Assurance that the vehicle will be repaired correctly without any further out-of-pocket expense on my part. 4. If not resolved satisfactorily, I will be filing a complaint with the Florida Department of Agriculture and Consumer Services (which handles auto repair disputes) and the Florida Office of Insurance Regulation for a possible insurance claim abuse investigation. I expect a timely and professional resolution. Please respond within 10 business days to avoid further escalation. This situation raises a few red flags: * Poor diagnostic procedure -- A quick drive around the block isn't enough for intermittent or performance-related issues, especially with modern vehicles. * Potential insurance mishandling -- Filing a second claim and requiring another deductible for the same issue sounds questionable, especially if it's a continuation of the first claim. * Lack of accountability -- They didn't take responsibility for failing to address the core issue in the first place.

Technically did not receive a full service here however, the advice and service was honest,…read moreefficient, and affordable. Dominic corrected the false information I had before and ensured a proper recommendation for when the timing is right. Looking forward to seeing them again for repairs.

I took my wife's car to Happy Wallet because of their inexpensive oil change specials. Though we…read morehad an appointment we were told it was going to be approximately an hour and a half wait. This seemed like an unusually high amount of time for an oil change for someone who had an appointment. But we waited. Finally, the car was brought back to us with a laundry list of repairs they said it needed. We refuse the repairs, paid the bill and drove it home. The next day we started noticing oil spots underneath the car. At first, I thought maybe this was just residual oil that spilled on the frame or something with the oil change but as time continued, the spots kept getting bigger and bigger. See the picture below. Finally we took it to our mechanic to see what was the issue. He reported that first of all the wrong size oil filter was used on her vehicle. Secondly, when he removed that filter, he found where they had tightened it with probably a metal tool and put a small hole into the filter. This was the cause of the leak. The fix was in essence another oil change using the correct filter. We also had him go over the list of suggested repairs. He found no other issues with the vehicle. In full disclosure, Happy Wallet did refund what they charged me for the oil change. It was a nice gesture, but still didn't cover the time, diagnostic, and repair fees of my mechanic and what could've been catastrophic damage to my wife's engine. **Note** I was willing to give Happy Wallet a second chance. I called and scheduled an appointment for an oil change with Gloria for July 8th at 10:00 AM. Imagine my disbelief when I walked in and they couldn't find me on the schedule. I was told I could wait an hour and a half or come back at a later time. I just turned and walked out.

We had never been to Chet's before, but this family owned company has been in business for twenty…read moreyears and they guarantee their work. After dropping the car off, with a request to fix the power steering, they called with a reasonable price. The power steering works great now, they do good work and don't take a week to get it done. Customer service is good and they are located right off Tamiami Trail, so the location is easy to get to. This is a good place to drop off your car for repairs.

They are so overpriced! Just ridiculous. Don't even get the diagnostic from them....they'll…read morecharge an arm and a leg for that. Plus a shop FEE, on top of the labor, etc. Couldn't believe the things that showed up on our bill. Not coming back.

Ricardo, the owner, and Osman are great. They're extremely knowledgeable and honest. Ricardo worked…read morearound my schedule to make sure my Mercedes was ready on time. I am very happy I found an amazing mechanic here in Naples and I highly recommend them!

I never recommend this shop to anyone... I took a GMC Savana To get it fixed they said it was fine…read moreand they charged me, then I called and it was the same they told me that the transmission didn't work I paid 7,800.00 to fix it and when I went to pick it up the supposed Honest man from Ricardo told me He told me to sell the van at CarMax and that there was no transmission when I took the van home the same thing happened and with the door banged since I didn't trust Ricardo anymore he started calling me every day because he had an open claim but since I didn't trust him anymore He seems to me to be a person who wants to make you believe what he says and that shows the kind of person he is. No one ever visits this workshop, stay away from this thief person. If there is something I learned from my experience with this workshop, it is that this type of people is better off giving a review so that no one else gets robbed. He ended up threatening me that if I did a review I would be taxed. to sue for defamation... but please, no one trusts that this person is a high-level thief... Ricardo said he not give any money back. I take my van to a better workshop i they charge less money for new Transmission... I give zero- to this Ricardo

Excellent customer service, honest, and reasonable prices. This was my first visit to Regal and I…read morewas impressed. Alan gave me different pricing options on brand name tires. Uniroyal worked best for me so I bought 4 new tires, plus had an oil change (synthetic blend). I found their overall pricing to be better than Rick Johnson's. Whiile I was waiting in the lobby, there were two other customers talking about how they've been coming here for a while because of the good work and the good prices. The wait time is short and the staff is friendly, attentive and helpful (Joe was kind enough to give me a ride to work, 5 min drive). Will definitely do business with them again and I highly recommend them. By the way, they do much more than just tires and oil changes. If you're looking for a good, honest mechanic, try Regal.

Brought my 10 year old Dodge Caravan in for service. Joe was, as a previous reviewer described him,…read morea "straight shooter". No up-sell tactics. No additional /unnecessary service recommendations. Final bill even came in UNDER the original estimate. If you're in need of tires or other automotive service I highly recommend that you give Regal Tire & Auto a try.

I brought my car here today for the first time. This place is great! they're reliable, honest, and…read morethe charges are reasonable. This will be my car care place going forward. I highly recommend them.

Battery was dead and Rick got me in same day and put in a new battery. Excellent customer service…read more I will become a customer!