Although I never received a complete service here, I have to compliment on the fast response time…read moreand honest feedback. When I came in, they ensured I had an accurate diagnosis. Looking forward to having some service done here when the time comes.

I needed a Freon charge in my Volvo car and was able to book an appointment quickly and received…read morefast service. I will definitely be using them for all my car needs going forward!

This company tried telling me a oil pan and oil change will be $600. And I needed a new oil pan…read more Then they thought I was a girl and told me my tie rods was bent. My SUV drives straight going down the road ..... No drifting at all. I would never ever recommend this company to anyone. I had my SUV towed to a real garage and costed $400. I do know my vehicle not the average girl.

Great shop! Locally owned and excellent work. My vehicle's wheel was hit by another car and Kurt…read morelooked it over to give me peace of mind that there wasnt damage that I wasnt seeing. He also referred me to another awesome shop (Alloy Wheels) to see if they could take care of the small dent in the rim so cosmetically it looks good as new. I appreciate the great service and recommendations. If you want an honest shop and an owner with integrity you need to go to Kurt's Auto.

Let me start by saying this guy is straight forward honest and dependable. Can't say enough good…read morethings about him. My transmission is wonderful. Thanks to him. definitely loves and knows transmissions also great with customers wishing him the best. Scott Myrick.

Great quality work fast turnaround the only guys I trust in the area for rebuild's they've saved…read moremany transmissions in the area. They will identify the problems and recommend the best advice to get your vehicle back on the road. Trying to get an old for truck running again it had some issues with coolant mixing with transmission fluid. The transmission worked fine however reverse wasn't engaging. So more parts were needed to be ordered to fix the shifting problem Thank you Eddie and A1 transmission. 11/2025

What a well run organization, I must admit. Having owned an independent shop like this many years…read moreago I pay attention to things done right, and this ranks up there. The facility is well laid out and inviting. Check. Staff knowledgeable. Check. Loaner cars available when booked in advance. Check. Like every repair shop you'll ever work with you drop off for something specific and their job is to find work; more work means revenue. We all get that, but a difference here. They'll tell you what they found/saw and suggest that at some point in the not-too-distant future you'll want to remind them to look again. A soft-sell that works!! Kudos. Took care of two of our cars and definitely going back.

I am writing to formally express my frustration and disappointment regarding the ongoing issues…read morewith my vehicle and the way my case has been handled by both your service department and the insurance claim process. I initially brought my vehicle to your service center due to a "Restricted Performance" warning light and noticeable shaking while driving. Despite having the car for over a week, the only test driving conducted was reportedly "around the block," and I was told the issue could not be replicated. Nevertheless, I was presented with a list of $6,600 in unrelated repairs, for which I paid $2,400 out of pocket after my insurance covered a portion. Shortly after retrieving the car, the same warning light came back on immediately, and the shaking persisted -- clearly indicating that the original issue had not been addressed at all. When I returned the vehicle, I was told the matter would be resolved, but instead, a second insurance claim was filed, and I was forced to pay an additional $200 deductible, even though the issue was the exact same one that prompted the original service visit. This appears to be a clear mishandling of the diagnostic process and possibly an abuse of the insurance claim system. This situation is unacceptable. At minimum, I am requesting the following: 1. A refund of the $200 deductible paid for the second claim, as the issue was never resolved from the first. 2. A thorough explanation of why the original problem was not properly addressed or diagnosed, despite the time the vehicle was in your possession. 3. Assurance that the vehicle will be repaired correctly without any further out-of-pocket expense on my part. 4. If not resolved satisfactorily, I will be filing a complaint with the Florida Department of Agriculture and Consumer Services (which handles auto repair disputes) and the Florida Office of Insurance Regulation for a possible insurance claim abuse investigation. I expect a timely and professional resolution. Please respond within 10 business days to avoid further escalation. This situation raises a few red flags: * Poor diagnostic procedure -- A quick drive around the block isn't enough for intermittent or performance-related issues, especially with modern vehicles. * Potential insurance mishandling -- Filing a second claim and requiring another deductible for the same issue sounds questionable, especially if it's a continuation of the first claim. * Lack of accountability -- They didn't take responsibility for failing to address the core issue in the first place.

After looking at Google reviews we chose Happy Wallet to handle a coolant leak on Audi Quattro…read morewhich had the possibility of being a expensive fix and were very impressed not just by the end price despite car having to stay overnight but by the honesty and professionalism of this place. I dealt with Jay who kept me informed all the way on what was required to locate the problem and whose customer service skills are second to none and as a former manager of over forty staff I can easily testify to that. For honesty, professionalism and a fair price for great work then give this team a go.

Save your time and money. Let me preface this by saying the…read morestaff was always very nice and professional. Unfortunately, my experience with the actual service was the complete opposite. After multiple visits and over $2,000 spent on A/C recharges, labor, and repairs, including a condenser leak they eventually found and repaired, I finally thought the problem was fixed. About a month later, one vent started blowing noticeably less cold, so I brought the car back. They evacuated the entire system, found another leak in the evaporator, and told me they were "legally" prohibited from putting the refrigerant back in. I researched this and could not find any Florida or Federal law specifically prohibiting a shop from recharging an A/C system simply because a leak was detected. If that were the case, they wouldn't have recharged my leaking system the previous two times. The laws I found prohibit intentionally venting refrigerant into the atmosphere, which is a very different thing. I later took the car to another shop, and they recharged it without issue. They were actually confused as to why I had been told otherwise. What bothers me most is that I brought them a car with functioning A/C and one weak vent, and they returned it with no functioning A/C whatsoever. I was not clearly told beforehand that they would evacuate the system or that I would be leaving without A/C. I only discovered this when I picked up the car. Even worse, the technician notes I was sent stated that the system was both evacuated and recharged, which was clearly not the case.(Screenshot below) If this was an internal shop policy, that's one thing. But an internal policy and a legal requirement are very different things. After spending so much with this shop recently, I had been patient and understanding throughout the entire process, but this was the last straw. The staff may be courteous and professional, but that means very little when the actual service leaves the customer worse off. I cannot recommend this shop, and I will not be returning.

We had never been to Chet's before, but this family owned company has been in business for twenty…read moreyears and they guarantee their work. After dropping the car off, with a request to fix the power steering, they called with a reasonable price. The power steering works great now, they do good work and don't take a week to get it done. Customer service is good and they are located right off Tamiami Trail, so the location is easy to get to. This is a good place to drop off your car for repairs.

They are so overpriced! Just ridiculous. Don't even get the diagnostic from them....they'll…read morecharge an arm and a leg for that. Plus a shop FEE, on top of the labor, etc. Couldn't believe the things that showed up on our bill. Not coming back.

Amazing customer service within reasonable prices. This shop has the expensive Snap-on scanners…read morethat dealership have, so you get the best of two worlds, good price and all the tools they need. I'm now taking my Lexus for all mayor repairs, last job the dealer quoted me $900 for abs pump replacement, go it here for half price. Thanks!

I never recommend this shop to anyone... I took a GMC Savana To get it fixed they said it was fine…read moreand they charged me, then I called and it was the same they told me that the transmission didn't work I paid 7,800.00 to fix it and when I went to pick it up the supposed Honest man from Ricardo told me He told me to sell the van at CarMax and that there was no transmission when I took the van home the same thing happened and with the door banged since I didn't trust Ricardo anymore he started calling me every day because he had an open claim but since I didn't trust him anymore He seems to me to be a person who wants to make you believe what he says and that shows the kind of person he is. No one ever visits this workshop, stay away from this thief person. If there is something I learned from my experience with this workshop, it is that this type of people is better off giving a review so that no one else gets robbed. He ended up threatening me that if I did a review I would be taxed. to sue for defamation... but please, no one trusts that this person is a high-level thief... Ricardo said he not give any money back. I take my van to a better workshop i they charge less money for new Transmission... I give zero- to this Ricardo

Great experience with Naples Auto Repair. I came in with a tire problem and they took care of it…read morequickly. The customer service was excellent--friendly, personal, and attentive--and the price was very reasonable. It's refreshing to find a local repair shop that provides fast service without making you feel rushed or overcharged. I would definitely return and highly recommend them.

I have to say they are very honest,knowledgeable and extremely helpful with car repairs. I would…read morerecommend them when in or around Naples area for anything associated with a car.