No doubt Mark Ondras is the man to call for any plumbing services. We have used them for years…read more He is very reliable, goes above and beyond what is expected and does a very thorough job and then follows up. I could never ask for more than that for service. Very satisfied with them. Very reasonable. We will not use anyone else. Thank you to everyone who contributes to this business.

New-to-me house. I first went to YouTube to watch videos about how to get the pilot light turned…read moreon. Even though I followed the steps, it wouldn't light. I saw Mark's sticker was on the water heater. He helped me over the phone. THANK YOU!

First off, Steve was great. He showed up on time, walked me through what he was doing, and…read morecompleted the work quickly. I really appreciated him and the work he did. My issue was with the original scheduling. I called at around 7pm on Sunday night was assured that someone would be there within the hour. An hour later, I received a text that they were running late but we were next and they would be before 9. At 9 I received a phone call that they would not be there at all that night and it would be the next day. I had another company schedule already for the next day to do the work, but I had already canceled them, because you said you would be there that night. I found out after Steve arrived that the other company was considerably cheaper. I wish I had just kept the appointment I had. The work got done, and cost me more, but I feel a little bait and switch on your 24/7 promise. If you cant get people out when you say you can, then remove the 24/7 from your website.

On 10/13/26 I had my home in Celina TX serviced for the garbage disposal being backed up and…read moreblocked. The technician Jose and I'm assuming a new technician Luiz completed the evaluation and quoted me $699, which I was aware of the $99 fee if I didn't want the service done I advised Luiz that I wouldn't pay the $699 and I would just pay the $99 for the service evaluation and I would attempt to correct the issue myself or find someone else, I left for less that 15 minutes and they had completed the work and as I pull into my driveway Luiz handed me and invoice when I asked for an itemized one he refused. I called the office located in Irving on 10/14 and did not receive a call back from a supervisor as was indicated earlier in the day. Please do your research before you reach out to them at all. And please call another service provider if it's an absolute emergency. As I look at other review this company is literally taking people money for mediocre or small task that could be completed for less and a fraction of the price.

My realtor recommended Matt with Matthew's Plumbing for a water and sewer leak test, and I'm so…read moreglad she did! Matt was communicative, honest, and excellent at explaining the process and results. He also gave us a great deal on replacing our 10+ year-old water heater, which was much appreciated. It's refreshing to work with someone you can trust and who genuinely takes the time to explain things without trying to upsell you. I'd definitely recommend Matthew's Plumbing and will absolutely call Matt again when we need plumbing work in the future!

Mathews Plumbing truly earned my five‑star rating on a significant project. Most importantly, they…read morereplaced my 13‑year‑old Kohler steam generator. During that work, they discovered that the original installer had not followed code and had made several mistakes that could have been costly--or even dangerous. Mathews Plumbing corrected all of the substandard work, including the associated wallboard and painting repairs required for the Kohler project, and successfully cleared a difficult city inspection. They also followed all the rules of our high rise condo association. They also installed new kitchen fixtures and a whole‑house water monitoring and automatic shutoff system, giving us peace of mind against potential plumbing leaks. The repairs tied to the steam generator involved wallboard, tile, and paint, and their team were true artists--matching the tile, textured wallboard, and paint flawlessly. Everyone on the team was professional, respectful, and very pleasant to work with. They took the time to educate me on the challenges involved, trained me on proper maintenance, and consistently cleaned up after their work. I have nothing but praise for Mathews Plumbing and would highly recommend them.

The technician was helpful, prompt and resolved my issue quickly. Hopefully, the e won't need…read moreservice again, but if we do, we know who to call.

Great work!!! They provided a quality fix at the best price. Calling them before anyone else next…read moretime!

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

Fabulous job! Mike is a master plumber with over 40 yrs experience! -We had been using an Irving…read moreplumbing service (MarkOndras) that started sending out assistants that only could do a single thing and couldn't look at something else due to lack of experience. Mike at Home Town Plumbing came out and changed out a bathroom sink (Mark Ondras was going to outsource it). Mike, Home Town Plumbing, also replaced a seal under a toilet and changed out a bad pipe in another bathroom. I was so impressed! All three things done in one visit! Our last service that kept charging us for separate visits for each thing we needed done.... The neighbor that referred me has used them 10 yrs since he's a master plumber and I ran into another neighbor at the grocery store that said she only calls Mike at Home Town plumbing for her house and her 2 rentals!

These guys have seen us through 2 different homes and several different types of issues. Toilets,…read moresinks, washing machine pipes, etc. They have always been prompt, they are knowledgeable and I feel confident that when they fix something, it stays fixed. I have appreciated their reasonable pricing, too.

Excellent plumber's both Dustin and James did great jobs. They maintained my tankless water heater…read moreand installed a garbage disposal. Thank You

Service was good once the selling stopped. It took 20 minutes to get to the reason for the call.read more

I called ABC Plumbing at noon, by 2:45pm Jayden L. was standing in one of three bathrooms we were…read moreconcerned that a blockage was in the sewer line. Jayden rapidly assessed the three bathrooms, checking each drain of each shower and tub addressing our concerns one by one all the way out to the outside drain port. This is Quality Care, Service, and Customer Relations have set the bar high for all other Plumbing services who follow; we will be calling ABC Plumbing for future maintenance and those surprises homeowners dread. Value- lets talk VALUE. ABC Plumbing found no issues with our plumbing, we were concerned over a small obstruction in the line which cleared itself. Nothing was wrong, therefore no charge as the licensed plumber's estimate was FREE!! I've owned homes from Alaska, Oregon, Illinois, California, and Texas. We've had plumbing services out on several occasions in each of these states, no one, I mean no service has ever come out with the offer of a "free" estimate who actually checked for an actual problem, not finding one, its "no charge." From the other guys, I get the estimate and a high-pressure sales talk, caving to the high pressure sales, I get their bill regardless of an actual existing problem. RECAP 6 Reasons to call ABC Plumbing: 1. Called for service, a licensed plumber arrived in less than 3 hours. 2. Estimate is FREE. 3. Checked for an actual problem, none found, NO CHARGE. 4. Estimate is FREE, NO HIGH PRESSURE, NO PRESSURE. 5. Plumber is respectful of our home, wears shoe covers, does NOT leave a mess for us to clean up. Plumber was dressed professionally in the company uniform, and was clean. The plumber was professional, someone that my wife and I felt comfortable with our plumber in our home. 6. This review is written by a customer who highly recommends ABC Plumbing. I'll add this review to my Google Reviews so my followers which number north of a million may call the best plumber service right here serving Texans since 1991. Ask about discounts, for us teachers, seniors and military we save 10% CALL: 817-854-4007 Gregory Chase

Amazing experience! Great staff who came out same day to fix our laundry room water valve! I highly…read morerecommend them!

Great communication before and after the appointment. Job was done with no issue. My only…read morereservation was not being told that the spout diverter was an issue as well and would be another charge. Overall pleased with the fast repair and will call again.

Janet Weatherford My…read morehusband bought a disposal online He could not get the thing to go in. He's replaced our disposal before, with no problems. We found Joe on Google It's Sunday morning Joe answered the call in a timely manner He came out replaced it. Very polite man Our cat enjoyed seeing him Prompt got the job done in a efficiently time.

I've previously posted here about American Air Customs. After helping us nurse along one of our…read moresystems we couldn't immediately afford to replace, we finally took the plunge. AAC's prices were so competitive I was really surprised. Much lower than some of those big outfits that advertise on the radio. And a year later, that system is working just great with no issues - we couldn't be happier. Now it's time to replace another system. You know I called *my* AC heroes at American Air Customs! 4/26/2012: We've used American Air Customs for residential HVAC service on several occasions. Service has always been professional and personable. Greg and his team have been very responsive - even in the middle of our hot 2011 summer! Prices? Competitive! We'll keep using AAC.

Please read this review to the end. It's a tale of two very different owners (who are Irving,…read morefamily-owned businesses). I have mixed feelings about this company because the actual people that do their jobs are really helpful and nice. My family are lifetime Irving residents; I always try to use local (family-owned) businesses. Yesterday (7-18-25), my 86 year old mother (on social security) had 2 different issues that happened... one was that the thermostat was not working and the other issue was that the ice-maker was not working. I called the 2 Irving, family-owned, companies we have used in the past -- American Air Customs for the thermostat and Buy More Appliances for the ice-maker. The service rep, Joe, for American Air Customs came out and within 2 seconds realized that we had inserted the batteries incorrectly when changing them in the thermostat (late the night before). Let me say that Joe is very nice and has been to my mom's house many times. This is not about Joe, or the people that answer the phones. My mom called me after Joe left and was extremely upset because she was charged $90 for him being there 2 seconds and switching the batteries around. Almost at the same time, Martin Rodriguez, the OWNER of Buy More Appliances, showed up to look at the ice-maker. He looked over everything and realized the temperature had been changed and made a few other adjustments. When my mom asked what she owed him, he said nothing. He said he likes to take care of his customers and it was an easy fix. We have used him previously and he has helped my mom save money before. He has actually called Samsung for her and got them to cover a part!! THAT is customer service (especially for the elderly)!!! Back to Ron, owner of American Air Customs... I called him to find out why my mom was charged $90 for a 2 second battery fix. He informed me that it was the service charge for coming out. I get that there is usually a service charge... we have paid it many times to them. We have been a loyal customer for 4 years and have even had them install an HVAC system in her house ($$$$). I pay them yearly to come out and check my mom's system in the winter and summer! When I tried to talk to him about helping her out this once with the service call fee, he became extremely gruff and irritated and informed me that he would even charge his own mother-in-law a service call fee and that he would NOT be reducing or removing the fee! He said they had to pay for gas and insurance.... ummm, I get that... but we are both in Irving! Is he paying $90 for gas to drive across Iring??? Anyway, he was extremely rude! When I informed him that we would be cutting out service with them in the future and finding another company, told me GOOD LUCK! They have plenty of good reviews... but I doubt they have had to deal with the owner of the company much! I don't think their reviews would be so good! Again, Joe and the ladies hat work there are all very nice and helpful. But, really, he couldn't waive a $90 fee (or even reduce it) for a loyal, Irving, customer, that is elderly and on social security??? Martin Rodriguez, owner of Buy More Appliances, didn't even hesitate to waive his fee for my mom! When I called him to thank him, he said he just wants to take care of his loyal customers!!! THAT IS GOOD, AND SMART, BUSINESS!!!!