Work in the complex of J Alexander's, my manager and I decided to order lunch. I called you cannot order over the phone I had to walk over. Entering the restaurant the door was held open for me. I walked to the front desk and asked to place the order. I was told you have to go to the bar. I waited at the bar for 3 minutes then walked back over and said there is nobody at the bar I am waiting. Answer was oh I'll go get her. Did we not see anyone there from the start? Ok we order two old fashion burgers which come with fries. I waited 15 minutes in the bench in front of the restaurant across from the front desk. I observed two girls chatting away able to listen to their full conversation the one young girl was chewing her gum very aggressively. She did run over and open the door for the patron leaving as she CRACKED her gum in his face. Okay now for my order the girl at the bar brings my two orders and hands them to me NO BAG. Oh sorry we don't have bags. WHAT!! So if you were ordering say 4 dinners or more you would walk out with them in your hand? Next I get back to work and notice a 6% package fee for my order without a bag to carry it back with. HUH! The burger was delicious the fries were over salted by a heavy hand. I did reach out to the General manager Matthew Ballard several times. He could never take my call unfortunately. Overpriced, the culture just is not there. I would have to say the GM should be a bit more observant with his workers. Will I go back NO, too many good places in the area to buy lunch. read more

J. Alexander's - Package fee No bag. - Steakhouses Near Me - Clifton, New Jersey

Phenomenal dinner service & experience. The food and drinks were delicious and very prompt. The restaurant is gorgeous inside & a cool atmosphere --love the aesthetic very sexy sophisticate. read more

First time going there today and it was excellent. First off I would like to say the server Justin was probably the best server I ever had, he was very nice always had a smile and was very friendly with us, he did not rush us or anything like that. The food and drinks (cocktails) were great as well. I got a Nashville hot chicken sandwich and it was amazing!!! the portion sizes were excellent I could barely finish my meal. And lastly the vibe in there was a very nice as well. Long story short I will definitely be going back, and I really hope Justin is there and is my waiter, he is the best!! read more

J. Alexander's - Steakhouses Near Me - Clifton, New Jersey

Quick update. Service has improved greatly. Actually know a few of the employees by name and they are great fun people.

The best customer service I've ever received was at this restaurant. I hope they open one in Bergen County, New Jersey. I see this restaurant competing with Houston's. Definitely will be a regular read more

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I went to this new location the service was great the hostess, the manage, my waiter anthony, like everyone was so welcoming and kind from the second we walked in. I know new restaurant usually dont have it all together but they do! Kept checking on us refilling our glasses without asking. Anthony went out of his way recommended some of their dishes and went to ask the kitchen and everyone about some things my husband was looking for for dinner. Great hospitality read more

The food was amazing, service spectacular and overall fantastic experience. My daughters and I are planning on coming back again. My only options are turkey, chicken and fish. I ordered Salmon and their chilled rice. My daughters had their chicken options. The appetizers deviled eggs with bacon which I had without the bacon was delicious. The drinks......let me just show you better than I can tell you. Justin out server was right on time with everything. The manager also can and talked to us for a while. I'm telling you this place really excelled my expectations. read more

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The drinks were not made correctly and got a very weird environment from the staff. A bit overpriced and not worth it, in my personal opinion read more

Magnificent. Deviled eggs for appetizers were delicious. Wild salmon with Thai BBQ sauce was cooked to perfection. Service was A1. Will definitely return. Highly recmmend read more

The food in the Clifton location was perfectly prepared. The prime rib was delicious! The fried calamari was so tender. I know this will sound nuts but the coleslaw is amazing. The vibe is very chill. We loved the decor. Our server was Jeff. He was friendly, helpful and engaging. Highly recommend you give this establishment a try and ask for Jeff! read more

Great new spot in clifton! Very nice ambiance and food was good too. I had the tuscan steak. Dessert was a too sweet for my liking (chocolate cake and carrot cake) so I'd pass on that but overall great service. read more

J. Alexander's - Chocolate Cake with Vanilla Ice Cream Carrot Cake - Steakhouses Near Me - Clifton, New Jersey

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We stopped in for lunch. We were greeted warmly at the front and by our waiter, who was outstanding . My wife had a classic cheeseburger and I had a spicy chicken sandwich. Both were outstanding! The fries were some of the best I've ever had. Because we were so full, we took a key lime pie to go. Equally great! This is now added to our list of favorite places to go. As a side note we were pleased that the music level was kept at a level where you can actually talk to the person across the table without shouting. read more

Love J Alexander's in Boca Raton, Florida and was so excited to try the Clifton location. Unfortunately my experience here was disappointing on every level ranging from a cocktail with an unidentified taste to it to a very fatty steak that never should have been served to poor service. To me this is a glorified chain experience with upscale prices. Actually I've had better dinners at Outback and Longhorns. No need to return. The one positive was the hostess who did all she could to make the evening enjoyabe. The manager should take a lessons from her. read more

Often duplicated, never replicated. The similarities between J.Alexander's and Houston's is quite noticeable in comparison to the menu offerings and even down similar details of the booth tables with step up tags but that's exactly where it ends. I ordered a few things to try Hong Kong Shrimp - standard app you'd find at a a chain restaurant. A bit on the greasy side and extremely salty. Thai Kai Chicken Salad - sort of similar to the Thai noodle salad at Houston's. Decent, but nowhere near as good. French dip - Flavorful but leans more toward the fatty side of meat. The bread was spongy and was messy. Again not as good as Houston's. Carrot cake - was told this was their go to dessert. Was absolutely covered in frosting just felt like I was eating a pile of sugar. Did not enjoy it. As a new restaurant I understand it takes some time to tweak things here and there. I'm just not sure I'll be back any time soon. read more

My Wife and I frequent the Boca Raton location and absolutely love it, we tried the Clifton NJ location tonight and it was great! The people and service were great. We had the salmon Bomb for an Appetizer, steak Au Poivre and they were just perfect. read more

Place is quiet and very clean- Serves was excellent- Food was a little salty- Women bathroom had a very unpleasant odor. read more

Sat at the bar. Was asked by bar staff what I wanted to drink. When I got my drink , I noticed the bartender laughing and joking excessively with some customers sitting next to me. When she took my order I asked for a burger with no bun. She acknowledged it than went right back to laughing and joking with the customers next to me PS .. the burger came out with a bun and I am gluten intolerant. I ordered it med rare .. it came bloody red. After saying it was ok, didn't want to cause a scene, after the next few bites I bit into something hard. It was either a bone or very large grissle. I took it out of my mouth and began to bite into it again. Once again I bit into a large chunk of grissle or something. At this point I was disgusted and was apologized to by the manager. Worst burger I ever ate. read more

The food, the service and the ambiance were all fantastic. I cannot wait to come back.

Nicole, you and your staff are amazing. Everyone was informative, friendly and the service impeccable. The food was so out of this world from the starters, entree, and finally dessert, it was perfection. The decor and ambiance is simple yet elegant and welcoming. I suggest everyone go and see for yourself how truly amazing J. Alenander's is. My family and I will return and send all our friends and family. Thank you all for the wonderful experience. read more

ambience is nice and clean. service was good and attentive. I'm giving it a 3 star because both prime ribs at the table came out medium and pink-grayish color instead of medium rare pink. next time I will have to go with Rare. the NYO Mac n Cheese wasn't out of this world as I expected after reading yhe recommendations on it. It had a nice crispy topic but it lacked in the cheesy-ness. overall the experience was just ok. for the price I expect more. Deviled Eggs were great. read more

J. Alexander's - Steakhouses Near Me - Clifton, New Jersey

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Luminaire was amazing ! She was super informative. We forgot to tell her but the restaurant was The Hive, it has the crunchy chicken tacos! We had a fun experience ! The place was so nice to us and I would definitely go back. The ambiance was amazing as well. read more

Food and service were superb. Friendly staff. All were knowledgeable about menu choices and very professional!!

April 27 ordered the ribs. They were so spicy my wife and I could not eat them. The fries were over salted and we were looking for the waiter all night to get a refill on our drinks. It's no Houston's. read more

I brought my dad here for his birthday dinner and let me just say services was excellent from the second we walk through the door. Everyone was very attentive checking in on us making sure everything was going well. Gave my dad a birthday dessert and card signed by the staff. We didn't expect it but that was very thoughtful! The food was excellent! From the appetizers which we got the calamari and Hong Kong shrimp. Delicious and large portion size we were a group of 7 (5 adults and 2 children) and it was more than enough for us to share. They were very accommodating with the kids did provide high chair for the baby and although not printed on the menu they do have meal options for children which were very reasonably priced. At the table we also ordered the NY Strip, Filet Mignon, and jumbo fried shrimp. All were excellent and large portions. The Mac and cheese was good as well as the Cole slaw and smashed potatoes. Overall food, service and ambiance was excellent. I wish I could remember our servers name bc she was so great as well! And truth be told for everything we had ordered the overall check was very reasonable coming out to about $60 pp (6). We will come back here. read more

J. Alexander's - Steak and fries - Steakhouses Near Me - Clifton, New Jersey

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greedy scummy people. they charge you for "packaging" and then hav you trespassed when you question why! the thing is, the second they have you trespassed you are no longer required to pay the bill. The AGM is very rude and unprofessional. read more

This place is amazing, all the way down to the silverware. Service was impeccable , Zach our server was amazing, his personality and will to take care of us is the reason we will be back (Aswell as the food) well done Zach. PS the keylime pie was absolutely out of this world. read more

We stopped off here when passing through Clifton and we're so glad we did. We don't have J Alexander's near home so we make a point to stop whenever we find one traveling as it never disappoints. This location was fantastic. Service was flawless and the food was delicious. The dining tables were well spaced so you could have a conversation. Shoutout to Justin our waiter for his attentiveness. If we lived in Clifton, we'd be regulars. read more

I heard rave reviews about the service and the food The food was very good, however if our server Angie, had more knowledge of the menu and was able to answer questions about the different options of food my husband and I would have tried other things. We were not offered salads and found out from the table next to us we should have been offered it before our dinner. The smiles from the other staff was so nice to see Our server Angie zero personality we will return to try again however if we are sat again with her we will leave read more

We went there the first week it opened & must say we were greeted upon arriving. We went to the bar but didn't have to wait too long to be seated at our table. The bar service was great, because of Jeff. He's a real nice guy providing service with a smile. He's very attentive & friendly. Once we got to our table, our waiter Frank was also a star. He gave us great service & when we asked for suggestions he helped us. Now getting to the food! We had the spinach dip & chips & fried calamari, that dip is addicting & the calamari was fresh...crisp & not chewy! Now for dinner I had the steak frites as an homage to France (which I visited recently). The steak was cooked perfectly (med. well) tasty, juicy, not bloody yet not dry...& the fries were thin, crispy & not overcooked...sooo delish! My hubby had the NY strip with Mac & Cheese. It was also just as delicious! Now, Frank suggested the carrot cake for dessert! I must say, we fell in-love...it was warm, moist & just enough frosting! My hubby & I were able to share the cake since it's a decent square shaped slice! We just split it in 1/2 & it was the perfect ending to our perfect evening. Since we loved the people, service & food, we've gone back another 2 times...again, nothing but a great time & delicious food. (This time I had the fried shrimp, fries & their amazing coleslaw). Everything we've had so far has been great! So since we haven't been disappointed, we'll keep going back! I highly recommend this restaurant, whether you dine at the bar or are seated at the table...you should leave there quite happy! Next time, I'll post pics...it's just every time we've gone...we're hungry & get into the drinks & food that by the time we remember, we're well into our meals! Anyhow, just go! Happy Dining! read more

Too expensive! It does NOT have reasonable prices. I'm sorry $21 for a mediocre burger is absurd! AND their menu is VERY limited! The servers treat you with amazing superiority-- as if you are serving them. AND they have no plain club soda?! What restaurant doesn't serve club soda? I do not recommend this new place read more

We have one in Louisiana, everything is fantastic. Crab cakes higher priced but straight crab meat vs it being full of breading.

Food is great and reasonably priced for a steak house. We had the avocado crab tower and Ceasar salad. Our steaks were all cooked as requested. Service was quick and attentive. Good atmosphere read more

1st tried this restaurant while out of town and was excited that they came to NJ. I was not disappointed. The ambiance was cool and laid back. Our group ordered various meals off of the menu. The Hong Kong shrimp and avocado appetizers were good. The shrimp was similar to Bang Bang shrimp. Our server was great. Her recommendations were on point. She also had a great personality and was attentive to our needs. The main dishes were liked by the majority. A couple of the side dishes didn't seem freshly made, like they were reheated. We gave them a pass as they're only a month old so some kinks may need to still be worked out. Overall I recommend trying them out. read more

Every morsel was delicious. We had the avacado bomb, gorgeous presentation, trout and salmon dinner. Free side switch.

Awesome lunch at J Alexander'. Hong Kong shrimp was a great starter. We also loved the Ahi Tuna salad and Halibut sandwich on the daily special menu. Great margaritas. Jodi was our server and she was great telling us about the menu read more

Words cannot describe the experience I had here. From the second I walked in, I was welcomed with smiles from all the workers. The environment is amazing and had a very comforting feeling to it. Our waiter, Jessier, was amazing as well. He helped all of us figure out what to get and answered all questions we had with respect and kindness. He recommended the salmon and let me tell you, it did not disappoint. He checked on us often and we left knowing we'd be back. 10/10 all across the boards and would highly recommend trying this place out! read more

Had dinner there on July 4th. Wonderful meal..Our waitress, Jody, recommended some appetizers and desserts b/c this was our.1st visit. Jody was terrific: friendly, welcoming, very knowledgeable, and.attentive..The Hong Kong shrimp were delicious, spicy without burning your mouth, and the tortillas con queso (cheese dip) were also 1st rate. My friends had steak and fries, which they raved about: tender, juicy hunks of aged beef, cooked perfectly. I hadthebatter dipped shrimp: 6 jumbo shrimp served with cole.slaw and fries. Portions are generous. You won't leave hungry. My friends shared a hunk of carrot cake which, they said, was the best they'd ever eaten. Ambience is beautiful: comfortable booths, big bar area, very sleek, modern, dimly lighted..Bottom.Line: J Alenander's is not inexpensive, but the quality of food, generous servings and great service make it good value for money. I'll be back.soon. read more

The food was bland. The vibe was not right. The service was terrible. First of all, we waited for our reservation time because we came 15 minutes earlier and they couldn't sit us yet, which was fine. But when they called my name, it was like a whisper. They showed us to our table. Then the waiter came and we didn't realize they were our waiter because they did not introduce theirselves but just stood at the table looking at us as if we could read their mind. So I asked for a water and then the waiter pointed at my friend (I guess asking what they wanted) and my friend said water as well. They did not ask what my child wanted and when I asked what the kids options were, they had no idea and had to ask around. The food options that the waiter suggested was not an amazing choice as was described. I asked if the sandwich came with fries and they said no, but if I wanted to add it for additional so I said no, I'll take it as is. When the foods were brought to the table, they just brought it without saying a word. I had to ask to make sure we were given the right order. By the way, the sandwich that I ordered did come with fries and it was not additional. Then a wine glass was just brought to the table. Again. Without any words. No one at my table ordered wine so we were confused and said it wasn't ours and they realized it was for the customers at a table nearby. We asked where the restroom was and the waiter said over there and pointed as if we should have known and with a smart reply of "it's there, did you need me to walk you there". Everything about the service was just odd. They kept trying to take away the appetizer plate asking if we were done but I clearly was still eating it. The service seemed as if they need to work on communication or using their voices or something. I wish the kids menu and desserts were written somewhere or if it changes daily, then to add it to the daily specials menu because the waiter was hardly speaking. I don't think I will come back because it was just weird. read more