1. Izzy's Plumbing & Heating

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Raritan, NJ

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Izzy's Plumbing & Heating

4.7 (7 reviews)
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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(141 reviews)

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

The technician who came didn't even look in our sink. He didn't even run the water. He then quoted…read moreus $800 to unclog a drain. That is the most ridiculous thing I had ever heard. I told him "no" and he offered a $100 discount with a 6 month warranty. I told him to leave. The whole thing was a waste of time for a company that insisted they can't give a quote over the phone - but when they arrive, they don't even look at the sink and just give a verbal quote. Pretty sure you could have done that over the phone and avoided wasting everyone's time.

Skylands Energy Service

Skylands Energy Service

(12 reviews)

I have been a customer of skylands oil for the past 2 years. Initially changing oil companies due…read moreto price, however I have stayed with Skylands for their excellent service even when they are not the best price. They request a 48 hour advance notice for oil deliveries but I generally always receive my delivery the next day if not the same. Unfortunately I ran out of oil last night around 8:00pm. It was 10 degrees. Initially I was not aware that Skylands offered emergency service so I searched the web calling several local companies I am familiar with, some of which I have used in the past. I was lucky to get only three that actually answered their phone and these are companies who advertise emergency service. Two of them told me they could not help me since I am not an existing customer! Totally unacceptable in my opinion. I then found an emergency phone number for Skylands. I was told a technician would call me within the hour. I got the call within 15 minutes. The technician arrived at my home and had us back up and running by 10:00pm. I called the following morning at 7:00am to order an oil delivery. I was told that they would do their best to get to us that day. The woman expalinded they were backed up due to weather and were short staffed due to illnesses. I was still confident due to my past experience that I would receive a delivery that same day. Well the driver arrived, filled the tank and was gone by 8:00am. AMAZING CUSTOMER SERVICE! I will continue to be a loyal, long term customer of Skylands Oil.

Staff answering the phone was extremely aggressive and rude; I believe her name was Dawn, and the…read moreinteraction was unpleasant from start to finish.

Izzy's Plumbing & Heating - plumbing - Updated October 2026

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