I used this company because I needed a ASAP screen repair because i use my phone for work everyday and when i called the shop on Oct. 17 a lady answered and said she couldnt do it that day but to bring it in and they would have it done the next day before they closed so i agreed and dropped off my phone that day cuz i like the price they quoted me and said they could do it in 24 hours well... that was a LIE, they told me the next morning that they didnt have my part for my phone when they told me they did, then said they would need another 24 hours and mind you they made me pay before it got fixed so NOW i was stuck with them fixing my phone and I said okay but was upset becuz what could i do as a customer! SOOOOO now it gets better, I go to pick up my phone and my phone case protecting my phone wont fit, the finger biometric wont work now so locked out of my passwords, they guy told me to unlock my phone to see if it worked and they didnt charge it so as soon as i unlocked it, its died and he was just kind of standing there looking at me confused like it was my fault! so i leave and call back the next morning and report everything that is happening to guy there. He says to bring it back a day that works for me and just call and they would look at it NEVER SAID REPAIR IT!!! SO I CALLED ON OCTOBER 29 TO MAKE A APPOINTMENT TO HAVE THEM FULLY REPAIR MY PHONE WELL A WOMEN ANSWER SAID HELLO AND HUNG UP RIGHT AWAY THEN I CALL BACK AND A GUY ANSWERS I TELL HIM I WANNA MAKE A APPOINTMENT AND TO SEE IF THEY HAD MY PART FOR MY PHONE HE THEN SAID HE HAD TO LOOK AND HUNG UP ON ME NEVER CALLED BACK AND THEN I TRIED TO CALL BACK 30 MINS LATER AND NO ONE ANSWER SO IF THE OWNER OF THE COMPANY CAN EMAIL ME ON WHAT WE CAN DO TO FIX THIS LET ME KNOW MY EMAIL IS Bshorty911@gmail.com read more