I have known Roseann for 20+ years and known her stats... She is an amazing Love facilitator like…read moreI've never seen and her couples STAY married!! It is her calling because she is the best in the world. She was an actual spy in the Navy... so there. She is THE matchmaker.

I also had a very bad experience with Roseann. Similar to Joanna's review. I agree with all of…read moreJoanna's statements. Unfortunately, I had to take Roseann to court after 3 years of getting no service and I won the case. She had to pay me back over time. It's unfortunate that she takes advantage of people looking for love. She's running a scam to put food on her table. Shame on you Roseann.

If I could give this company zero stars, I would. I spent $3,750 on a matchmaking package that…read morepromised six carefully selected, high-quality matches based on my preferences. Instead, after three dates, I was so disappointed that I couldn't justify continuing. None of the men I was matched with were remotely compatible with me. We had little to nothing in common, our interests and lifestyles didn't align, and the matches bore no resemblance to what was promised during the sales process. It felt like the company simply matched me with whoever happened to be available in my age range rather than people who actually met the criteria we discussed. When I expressed my concerns and requested a refund because the service clearly wasn't delivering what I believed I had paid for, my request was denied. In my opinion, this company dramatically overpromises and underdelivers. My experience left me feeling like they don't have a strong enough pool of qualified matches for clients with specific expectations, yet they continue selling expensive packages anyway. I would strongly encourage anyone considering spending thousands of dollars here to ask hard questions about the size and quality of their matchmaking database before signing a contract. This was one of the most disappointing services I've ever paid for, and I regret spending $3,750 on it.

I am leaving this review to provide a transparent, objective assessment of the service I received…read moreso other consumers have the facts before signing a contract. Out of five total matches provided by this agency, the results show a severe lack of quality control and zero attention to basic profiling The Mismatches: Multiple pairings made me question if the matchmaker even read my profile. I was repeatedly set up with individuals who did not meet my established criteria, including basic misalignments like age and completely lacking any shared interests or common ground. The Unresponsive Accounts: Two of the provided matches were complete "ghost" accounts where the individuals never engaged or responded. For a premium service, this strongly raises suspicion that the database relies on inactive or unverified profiles to fulfill an internal match quota on paper and burn through a client's contract. The customer service is where the organization completely fails. When a match flaked on a meeting and I raised my legitimate concerns about the breakdown of the service, the matchmaker actually laughed at my situation. When I called this behavior out, the representative offered a defensive deflection, claiming they "were not laughing at me, but laughing at the circumstance." Laughing at a client's frustration when they have paid premium money for a professional service is entirely unacceptable. When the company followed up, their official stance was to completely deflect responsibility, stating, "We aren't responsible for whether the matches we paired you with choose to communicate with you or not." If you pay premium prices, you expect verified, active matches and professional integrity, not unverified profiles, a dating coach who is off topic and talks over you without answering your questions, and staff who laugh at your hurdles. Save your money and look elsewhere.

This company charges thousands of dollars and only has men who can't find a date if they have to…read moreshow their faces online. They brag about having millionaires... think about it. Wealthy men like that dont need a service to help find dates. Horrible lying snakes!! Run!!!

Wow, sadly a waste of money. A LOT OF MONEY. I signed up for this program on April 5. I have had…read moreone date, so far. They sent me the "match" on May 9th. He was not a good fit at all. Not The physical requirements/parameters I asked for, and not personality/characteristics, either. When I questioned the physical parameters (height), after meeting him, I was told that they give or take 2 to 3 inches. Why even ask me what my parameters are if you're not going to meet them, LOL! He was very short, thin and our lifestyles were not at all compatible. In fact, he's not even in the area five days a week, he works out of state. I'm not sure how someone like that can even sign up for a program like this. The only reason I'm giving this company two stars is because they were all very nice to me, the meetings and interactions have all been very good. They even called me a few days ago to apologize for not being able to find a date for me. Bottom line is, they don't have a very large database of people. Why? This shit is super expensive! That's why. Goal: figure out how to get some of my money back. Unless they can show you numbers of how many people are in their database, I would not recommend you sign up for a program with this company. I wish I had thought about asking that question, during the various interviews! And there were many. Big waste of LOTS of money. UPDATE 12/24/2018: still nothing. Not even a "Merry Christmas, thanks for all your money"

Scam, stay away. No…read morecommunication, no leads, just awful. There is a better way, not sure what it is. But it sure isn't caliber

we helped our daughter pay to enroll as she was tired of swiping left or right. They did nothing…read more I wish we had seen reviews as well. So this happened almost two years ago. I found the info today. Such a scam!!!! Do not do it!!!! same as others said. We r matching you and it will be soon then crickets!!!

People post Tracy is awesome, but her salespeople are rude and put too much pressure on you to…read morejoin their service. I just got a call and the lady was upset I couldn't meet Tracy on Friday (today is a Wednesday). I live in Gilbert and the office is by the Biltmore. I told her my sister just moved in with me from California and we're busy getting everything organized and I wasn't ready, she could call me back. First she asked how old my sister was and when I said 58, she said don't you think she can do it herself. Then she said I was making excuses and would never be married. I first ran into this service at the Women's expo and wanted to use them, but forget it now. I don't know how the lady thought I would even think about it the way she was talking to me. She also sounded like she was eatting while talking or had marbels in her mouth or something. Tracy, find some better salespeople if you want to get more ladies to join.

STAY AWAY FROM THIS BUSINESS - if you can call it a business. I have yet to meet anyone, they have…read morestopped sending referrals and are disregarding all contact. On October 8, 2011 I received a call from Ken their "Director of Sales" letting me know they had gotten my name from someone stating how wonderful I was and I would make a great partner. When I pressed Ken as to how they got my number (mind you this is my work cell he called) he was vague and dismissive, focusing on how great a matchmaker Tracy is. I have to admit I was not myself that day as I had just had another unsuccessful "meet' and I was curious to find out how they got my since my neighbor (whom I thought had provided them the informaiton), made it clear she had nothing to do with it, Much to my surprise Tracy was working that Saturday and I met with her at 2pm. All seemed legit, from the nice offices (by the way these are business suites that can be rented out by anyone) to the semi- formal "test", to her direct apporach which I prefer. Bells should have been rining when she inquired about my financial status - in hindsite I believe they use this to determine which "package" they present. Admittedly, I made a horrible emotional decision to give her $7.000 up front but her service sounded perfect for a busy woman, they accommodated my need to email me the referrals since I travel every week and sent them for about 7 weeks. I have sent weekly emails, called all phone numbers listed - by the way they have generic answering messages and when you call Ken he answers as an individual not a company. I am sure you have noticed the good reviews on this site are very brief and not from Arizona. I realize the "contract" is in their favor but there is the "court" of public opinion as a resource.