I am a native San Diegan and have been ordering cakes from It's a Piece of Cake for as long as I can remember. Their cake itself is good, which is why I gave them two stars. Unfortunately, their service has always been poor, and my most recent experience was the last straw. First, you cannot order a custom cake whenever you want. You have to call during a very limited window in the morning. It's inconvenient and honestly a bit ridiculous, but people tolerate it because the cake is good. This time my boyfriend called to order a cake for his daughter's birthday. Instead of explaining the ordering options to him, they steered him into ordering one of their in-between wedding cake tiers, which was completely unnecessary and far more expensive than a standard cake size that would have worked just fine. The next day, I called an entire day before pickup to ask if they could change the filling because he didn't realize strawberry was inside and his daughter doesn't like strawberry. Before even pulling up the order or asking for the name, the woman immediately told me it couldn't be changed. She hadn't looked at the order, didn't know who it was for, and had none of the information. When she finally pulled it up, she said they couldn't change it because the cake had already been made. However, it had not been frosted yet, and it was the frosting we were trying to change. Her solution was that they could make an entirely new cake... for another $135. For a white cake with buttercream frosting. The entire conversation was handled with attitude and zero effort to help or problem solve. After years of putting up with consistently poor service, this experience finally did it for me. Good cake or not, customer service matters, and I'm done giving this company my business. read more

Stopped by this mom-and-pop bakery and tried two cake slices ($4.50 each). Overall, they were pretty good; and the carrot cake was absolute perfection. Moist, flavorful, and easily the standout of the visit. Ambiance of the bakery itself has an older look, and presentation isn't really their focus, but the quality of the cake slices made up for it. If you're in the area and want a simple, no-frills spot with solid baked goods, it's worth a stop. Employee was nice enough, she said she was newer but gave good recommendations nonetheless. A couple things to note: $10 minimum for credit cards. read more

It's A Piece A Cake - French Bavarian and Carrot Cake Slice - Bakeries Near Me - San Diego, California

Took a quick stop at this little bakery for a quick sweet treat. They were many options, we decided to go with the bavarian cream and the carrot cake because that was what was recommended. The bakery is small and meant to be more of a quick stop rather than somewhere you would sit and eat at. The carrot cake was my favorite and is definitely one of my top carrot cakes I have ever tried. read more

Love, love, love It's a Piece of Cake! My parents got me my birthday cakes here when I was younger (fresh strawberries and whipped cream, yum!) Their baked goods are always amazing, and taste consistently excellent (sometimes depending on the baker things can taste a bit different). There is something for everyone from cookies, to cupcakes, cakes, and pastries. We haven't had anything that we have not liked. The staff is always helpful and friendly and will help if you are not sure exactly what you would like. Store is simple, nothing fancy, just an overall awesome bakery with awesome people!!! read more

I generally like this place they need to be open longer and maybe have a selection of gluten free

Such a great find in Rancho Peñasquitos (PQ) San Diego! It's tucked in the plaza by Armstrong Garden Center and 24 Hour Fitness. They're open 7 days a week and stay open until 4:00pm, which is awesome because a lot of bakeries close way earlier. I picked up a lemon bar, 4 slices of cake, and their special Easter bunny cake. The lemon bar was on the smaller side but seriously delicious. Service was super friendly too! Now, the cake...to die for! I got Bavarian chocolate, carrot, dark chocolate, and one more I can't remember, but honestly, every single one was so good. Prices are also lower than a lot of other bakeries around here, which is a nice bonus. I'm just loving how moist the cakes are and how convenient the hours are. Definitely coming back! read more

We love Its a Piece of Cake!! They have made a few cakes for us previously and they are so delicious! I highly recommend them for your cake needs. Service is incredible! The owners are so nice and caring. The ambiance is family friendly. Please note, we took the rings off of the Star Wars cake as the kids wanted them. Hence the missing frosting in some spaces read more

I love how they wrote my daughter's name. Thank you for the cute unicorn cake for my daughter's second birthday. Great service! read more

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This is our go to bakery for all our birthday cakes. We love the fruit basket or strawberry shortcake. We also try other flavors. And they are all yummy and they are small business so we love supporting them!! read more

I always pass by this bakery and finally decided to check it out. I was the only customer inside, but I wasn't helped for about five minutes--even though there were about three employees just standing around, with no greeting or acknowledgment. I just wanted to try a slice of cake, so I ordered the Swiss Black Forest. I'm giving them three stars only because the cake was good. That said, the inside of baking area looked pretty messy and the employees weren't too friendly, which didn't give the best impression. read more

It's A Piece A Cake - Bakeries Near Me - San Diego, California

Ordered a custom cake for our wedding, loved that they were able to provide what we wanted ( less sweet ube mousse and small victorian style cake) at a reasonable price and it turned our beautiful and it was yummy! :) Staff was also very responsive when they received our request. Other bakeries we asked for quotes on took a lot longer or didn't even respond at all through call or email even 7-8 months out from our wedding (maybe likely due to October being a busy wedding month) , so we were so pleased that they could accommodate us! Thank you It's A Piece of Cake! :) read more

It's A Piece A Cake - Small victorian style cake, ube mousse flavor ( cake toppers and flowers not included) - Bakeries Near Me - San Diego, California

Oh my gosh!!!! My birthday cake was AMAZING!!!! It was as tasty as it was beautiful! I will never go anywhere else again for a special occasion cake! I got white cake with mocha mousse filling and mocha buttercream frosting. It was decorated in beautiful lavender flowers. It was moist and soooooo flavorful. My guests are still raving about it! And the price was so reasonable for what it was. The woman who helped me was beyond amazing. Best customer service ever! I promise you, you can't go wrong ordering from here. They also have a full case of bakery items and another case with slices of cake for sale. Love love love everything about this place!! read more

It's A Piece A Cake - Birthday cake from Its a piece of cake - Bakeries Near Me - San Diego, California

We worked with Griselda, and my daughter's wedding cake was perfect! Griselda helped us navigate the fact that my daughter's cake topper was a bit larger than usual, and the cake was fairly small. The cake (and sheet cake so there'd be enough for all guests) was delivered on time, beautifully decorated, and, most importantly, tasted delicious! read more

It's A Piece A Cake - Bakeries Near Me - San Diego, California

I've ordered many cakes for over 20 yrs from the bakery. It's always a hit and not a slice left. It's a small family owned business so sometimes it takes a while for them to pick up the phone. I usually just take a drive and order in person. And buy a pastry or slice of cake. All delicious. They made my 21st bday cake, grandsons 1st and 3rd birthday cake (Jack Skellington) and my wedding cake, baby shower cakes. Obviously we love Its a piece a cake. read more

It's A Piece A Cake - Custom cake - Bakeries Near Me - San Diego, California

Service excellent, helpful and friendly Picked up a carrot cake and everyone enjoyed it. The Royal cookie was delicious too and I love sugar cookies covered with colorful and crunchy sugar I will be back to try more yummy flavors (they offer cake slices!) Oh I do get a bit nervous when I have anyone write on the cake but the baker did a great job! read more

We had a great first experience! Friendly staff, the baker can make any special cake you can think of. The decorator is willing to do anything to make the cake just how you imagine it. Cake was moist, delicious, and everyone enjoyed it the cake! read more

Attended a birthday party for my grand niece and my sister ordered the a 1/4 sheet strawberry shortcake . I always ordered my kids cake here cause they were so beautiful and good. This cake was disappointing. It tastes very good , but where were the strawberries and chocolate shavings? Strawberries were chopped up small and mined with cream hardly any! We didn't pay for a white cake!. Strawberries are not out of season yet! Very chinzy to skimp out on them. Maybe we'll try a different cake and give it another chance or move on to some where else. For the price we paid, it didn't seem it was worth it! read more

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This place is absolutely friendly and customer service-oriented. They offer great service and delicious cakes! You can't go wrong with any flavor. They also have slices that you can purchase and try. read more

It's A Piece A Cake - This customer service is friendly and attentive, and the cake is absolutely delicious! You can't go wrong with any flavor. - Bakeries Near Me - San Diego, California

Not the fanciest looking bakery but they make good cakes and rumballs! We bought our wedding cake here, kept the top layer frozen for a year and it still tasted great a year later. read more

Just keep knocking it out of the park! They have done multiple custom cakes for our family functions. This last one for my daughter's 21st birthday was above and beyond. I went in asking for a champagne bottle cake to feed 30 people. She said it would be a monster, half sheet cake but was up for the challenge. When we picked it up, we were amazed...as was everyone else at the party! Tasted as good as it looked! Can't thank them enough for making her birthday extra special and very memorable! read more

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Let me start off by saying we did about 5 different cake tastings before deciding to go with Piece of cake. Some places gave cupcakes while others boxed up slices of cake to try for $20. None of those places were as delicious as Piece of cake. My son n fiance chose a 2 tier Cherry Blossom style cake and then requested a square version. The store said they needed at least two weeks for the order. I suggest at least 3 in advance as it was a bit difficult to reach the one person who handles all the cake orders. I believe they opted for the raspberry and Bavarian cream with a buttercream frosting. The cake tasted wonderful! We had a lot of leftover cake and we were stuffing it into all available Tupperware!!! read more

It's A Piece A Cake - Wedding cake boxed up - Bakeries Near Me - San Diego, California

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The lady who helped me was super patient with me. The cake turned out to be beautiful and it was super delicious! Was asked by probably 15 people where did I get the cake... not only was it gorgeous but it was super yummy. Will order from there again for sure! read more

It's A Piece A Cake - Cake. Good for 25 people - Bakeries Near Me - San Diego, California

Excellent service by knowledgeable people. One really cake shop! I drive 30 miles to get here for specialty cakes. read more

Very disappointed with this small local bakery. I don't want to leave a review right after so my emotions wouldn't get in the way so here are the facts. First, never got a call back. I emailed directly and through the website and never heard from them. So I called and spoke to Griselda to order a cake and to make sure that all was clear and understood. I sent a second email with all of the information we spoke about and to make sure we avoided miscommunication. I sent the picture of the cake I wanted TWICE. Griselda assured me it was all clear and understood. So imagine my surprise when I come to pick up the cake only to find a Dollar Tree version of the cake. $117 for a cake 8 people. I was so disappointed and showed her the picture of the cake and told it her it didn't even look similar. It was the wrong color and the roses looked flat and unappealing. She started off saying that it looked the same and when I showed her the picture again she said the picture I sent was no good. OK then why didn't you say that when we spoke twice and you assured me you could make this cake? I also reminded her that I sent the picture twice. At that point she offered to make it again and I thought why would I want you to make it again if you didn't do a good job the FIRST time?? I also had the party that day so how can I return later for it? She took off $20 as if that would fix it. I sadly took the cake home thinking well hopefully it will be a decent tasting cake. Nope. The chocolate mousse was thick and not sweet and creamy. The black forest cake was dryish. What was supposed to be buttercream frosting was hard and thick and stuck to the roof of your mouth. I didn't want to judge the cake by the dingy unkempt bakery they have. It's not clean looking or neat and the person baking does not look professional. Lesson learned. I will never buy another overpriced substandard cake here again. read more

Another yummy cake! White and chocolate cake layered with Bavarian cream and fresh strawberries. Covered in buttercream! Thank you read more

It's A Piece A Cake - Bakeries Near Me - San Diego, California

At my friend's wedding, each guest was able to pick one of these small cakes to eat for dessert. There was black forest, strawberry shortcake, tiramisu, and I think French Bavarian. They were so cute and nicely decorated. I chose the black forest, since I love anything chocolate. These cakes were delectable, not too sweet, and pretty moist. I liked having my own individual cake instead of having a sliced one because you also get the right amount of frosting as well. read more

It's A Piece A Cake - Mini cakes- tiramisu, strawberry shortcake - Bakeries Near Me - San Diego, California

I've read a lot of reviews before coming, and I'm finding that it probably depends on what time/day you go and you may encounter bad service from one cranky employee. You shouldn't let that deter you. I had 5/5 customer service. I came on a Friday, just walked in around 12pm, didn't call ahead. Set my mind on getting Swiss Black Forest cake. In the other Yelp reviews/pics, I saw/read they ready made cakes available for purchase so that was always my ultimate plan. I bought the smallest sized 7" Swiss Black Forest for $38. I also bought candles for $2.50 which were epic bc they carried question marks which was fitting bc I didn't know for sure how old my friend was turning. Cute design, a candle fits on top of the question mark candle. Taste- SOOO DELICIOUS, I only wish I could have more of that chocolate mousse instead the two layers of light white buttercream/frosting on the inside.... Drooling. Definitely a chocolate lovers dream. The cake itself is light and fluffy and doesn't give you that overkill feeling after eating. Staff- so so kind, this lady really stuck up a conversation with me and just good vibes all around. I will definitely be coming back for all Birthday cake needs. They do close early so make sure to plan ahead! read more

We ordered a cake for our wedding and my coordinator had already been in contact with them regarding where to deliver, time to deliver, if there was a stand, etc. I made both payments within the allotted time frame but was shocked when the day of my wedding the cake did not show up and no one would answer my coordinator's emails or phone calls. Luckily, my coordinator was amazing and ran to Whole Foods to get us a couple of cakes so we would have something to serve. I can't imagine how this would've gone if someone didn't have a coordinator. I cannot believe that this place failed to deliver my wedding cake. It is a huge bummer for us because we love their Black Forest cake which is why we chose them. Needless to say, we will never come back here again and will be telling everyone to stay away from here. It is completely unprofessional to run a bakery and not follow through on a wedding cake order. Edit: When I called the next day and asked to speak to a manager the guy who answered claimed he was the chef but he could help me with whatever I need. I told him that my cake never got delivered and he went on a tangent about how they are closed on Sundays and it is impossible for me to have ordered a cake from them and I must be calling the wrong bakery because they would never agree to deliver a cake on Sundays. I had copies of emails sent to my coordinator confirming a delivery time on our wedding date. They should not let someone who doesn't know what is going on in the bakery to claim he can help with issues and then try and gaslight the customer. They called me back and explained that the girl who took my final payment "misplaced" my order form so they never even made my cake. To any future brides/grooms looking for a cake. Do not use this place. All it takes is for someone working the cash register to misplace your order form and no one will ever check up on the order despite multiple emails confirming a delivery date/time. read more

As a born and raised PQ resident, currently I'm 32 and have gotten almost every birthday cake here. My mom also has had her wedding cake her, friends and family always love and eat it up because not only are they well decorated, they seriously make phenomenal tasting cakes!! Mom and Pop owned, family friendly, love the staff, it's the cutest place and I can't wait to pick up my cake for my 33rd this year and for the years to come. read more

Their cakes are to die for!! Frosting is so delicious, and not the fake ones you get from your general grocery store, they are talented artists that bring your vision to life! All of their pastries are freshly made with fresh ingredients. Staff is friendly and helpful. read more

TLDR: Tres Leches cake tasted spoiled, brushed off by owner. --DEFINITELY NOT COMING BACK. Came in to pick up my promised replacement slices of cake since the previous 2 slices of Tres Leches tasted like sour milk. (Three of us all tried it and confirmed it tasted spoiled and one of the employees agreed to replace our slices. Now, I'm no expert in Tres Leches, but my Mexican-American coworker is). The employee was not in yet but the owner offered to help. When I told him what happened, he said that his cakes sold great though and it must be because of our different tastebuds. He said he does not know what his employee promised, but he needs to protect his business. "I could give you another slice but you may say something is wrong with that one too." Saying all this in front of another customer waiting in line is a very interesting way of protecting your business. For the record, the black forest has always tasted just fine, but he already assumed I would cause unwarranted trouble. I no longer want replacements. Just not going to come back. read more

This is a new favorite! Custom ordered a carrot cheesecake for Easter and hands down one of the best! read more

It's A Piece A Cake - Carrot cheesecake. Custom order - Bakeries Near Me - San Diego, California

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I have been going there since last 12+ years and they have wonderful service and veriety of cake's. I have been going there since my children were really small and now I go there to get cakes for parties. People work there really love what they have been doing and they always deliver the best cakes or pastries possible. I am not too much into cakes but everytime I took the cakes to party everyone appreciated the cakes. The staff is wonderful and they run as a family business. When it comes to ambiance, this is a big bakery so don't expect to eat there. read more

My German Chocolate Cake for my 50th birthday was slap yo momma good.My mom used to make me one every year and she's no longer here.. They brought back some amazing memories. All my guest were curlin their toes. Thank you so much! Highly recommend this bakery for every occasion!! Service was 100 percent. read more

It's A Piece A Cake - German Chocolate Cake!!!!! - Bakeries Near Me - San Diego, California

We just celebrated my partners 50th Birthday and ordered a German Chocolate Cake. Holy Cow, that cake was amazingly delicious!!!! Everyone raved and loved the cake. I Highly recommend It's A Piece A Cake to anyone and everyone!!! read more

It's not only a piece a cake it is a delicious piece! I have been ordering from them for four years. I have posted before for year 1 cake of my son and here are the other 3 years of cake. They never fail to make delicious cake not crazy sweet just the way I like and super cute cakes. Highly recommend read more

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Lots and lots of options, tried a couple cake slices. Mom and pop shop, makes custom cakes and have desserts for walk ins.

Went to pick up a cake for a friend today... The cake was not ready. It was not decorated and the man decorating the cake was so mean and rude to me. I was standing there with my mouth open. He was very condescending when he said "I'm sorry I'm sorry it's my mistake!! It all my fault!" But The tone that he used and his hand gestures really meant he didn't really mean he was sorry he was just being hostile, condescending and unkind, and then when he was done, he said, "thank you for waiting three extra minutes!" , but not in a kind way again, in a super mean and condescending way, letting me know it only took him three minutes to decorate the cake. I've been doing business with these guys for 30 years my wedding cakes, many birthday cakes along the years and graduation cakes , not to mention, I used to coordinate weddings and refer many brides there... Won't be doing that anymore ! Now, I'm kind of scared to even go in. He was very mean and hostile ..the only reason I'm giving it a 2 is because the girl at the counter that rang me up was very nice. I left in tears. That's how mean he was...even if I was rudest person in the world, (which I'm not )you should always try to be kind to your customers. Bottom line is the cake was not done sitting there unfrosted and I had a birthday I needed to get this cake to... I'm not even sure if it's what she ordered. Unfortunately, my experience left me upset, in tears and I will not be Doing business with them again, and I will not refer them to anyone. I'm sorry as he explained that he had all these cakes orders to be decorated but if you promise a time you should be able to deliver that time to that person.. above all else, be kind and genuinely sorry at your mistake. read more

I ordered mini cheesecakes from them for a bridal shower I was hosting and they were a hit. They were the perfect size to enjoy in a bite or two and all the guests loved them. read more

It's A Piece A Cake - Mini cheesecake - Bakeries Near Me - San Diego, California

I rarely give 1 star reviews, but this business cost me time and money, and people need to be warned. I'm a teacher and I called the store and spoke to Griselda who discussed with me options to buy custom made cookies for a class of graduating students. I asked to come in to look at options / discuss pricing and Griselda told me to come in the next morning. She said she would be at the store at 9am. I asked her very carefully to ensure that she would be there, as I would have to take time off work to come in there at 9am (they close at 4pm weekdays so I can't come after work). I took time off work and even got a substitute to cover my classes the next morning, and guess what - Griselda wasn't there! I couldn't believe it. One of the bakers told me that 'this happens a lot with her, she probably won't be in until 10am'. I was so upset as I told him I took time off work and this has now cost me money from my pack check to be here. He said 'yes I'm sorry we will talk to her'. Dude you should fire Griselda, especially if it happens often. What a terrible lazy person she is to tell me 9am knowing she will likely come in well after 10am. Literally the person in line in front of me had the same problem - needed help from Griselda and she wasn't there! Hopefully Griselda gets more than a 'we will talk to her again' and they fire her as it will continue to cost them business. On principle I refused to use this business. I used elite baking right around the corner who made me a product that was better and cheaper than what I would have got from this place. There are plenty of better options nearby, don't risk your time or money on this place like I did! read more