Awesome service our driver Tylor was fantastic, great personality and very competent drive. Next…read moretime we're in town hope to get him again. Thank You Tylor!

terrible driving, terrible driver, asked for a tip, and then gave himself a $10 tip after not…read morehelping with any of our bags and driving like a maniac. when we got into the car as well, the driver was telling us he was going to take another party as well and we would have to squish but there was absolutely no space in the car for more baggage or for more people.

I would have given 5 stars except for the fact that I have been forgotten several times. I have…read morelearned to just call an hour ahead instead of earlier. And I noticed that if it's a female dispatcher I am good. If it's a guy.....he forgets me A LOT. But the drivers are pretty good overall (Sam is my favorite and by far the nicest....she tells me to keep my tip----I never do,lol) and while it is more expensive than the other one, at least they don't turn me away every time!!). Overall, a good company.....I use taxis 3-5 times each week so I am definitely knowledgeable on this subject lol.

Dispatcher was extremely rude. I called back to get an ETA and she accused me of not listening…read moreduring our first phone conversation. Perhaps she did, but how hard is it to simply answer with a "10 minutes" instead of "I told you the first time you called"??? Driver was equally as miserable. Taxi wasn't very clean and we tried to strike up a conversation and he completely ignored us and acted irritated. AVOID and pray Uber/Lyft comes to Ithaca.

Charged $21 for a 3 mile trip. Outrageous! Also forced to share cab with strangers during Covid…read more Driver also couldn't find address. Come on, Ithaca just isn't that big.

If it were possible to give less than one star, I would. Dispatch literally offered for us to call…read morethe police as an alternative when the cab cost more than 115% more than it should have. Oh, did I mention the hour plus wait? I didn't? Well, they were around the corner/on their way the entire time, so I guess that makes it ok. Sub, sub, subpar. At least the actually cabbie was pleasant.

Edwin and Ricky tackled a challenging moving job from a large home to a small apartment. They…read morecharged a reasonable rate. They worked very hard over the course of a long day. I appreciate their efforts.

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