TL;DR: For the really important stuff, trust these guys…read more Longer version: Was in Ithaca for a family memorial service; thus the ceramics and pottery we were shipping back to California had a great deal of value to us. How do you ship several pounds of bowls, ceramic art and sculptures? Could have used the Post Office, UPS Store, etc...and probably end up with a box of fragments when it arrived. Found Uncle Marty's on Yelp, and was encouraged by the reviews, so we drove the rental with a trunk full of ceramics there. Staff was very understanding, kind, and friendly. At the same time, while they were gentle on the items and very mindful of how to pack them, they were also very conscious of the cost implications, and worked through several different options to find the right number of boxes (and the right sizes) to ship off the items to two different locations (daughter in Chicago, us back in California). While it didn't end up being inexpensive (not Uncle Marty's fault...FedEx ain't never been the cheapest), I am pleased that every single item arrived perfectly packed, safe, and undamaged. I'm not sure if I'll ever find myself again needing to ship things from upstate New York, but if I do I know where I'll go.

I stopped here recently because I used to ship via DHL from my office, but campus is closed and I'm…read morenow not able to schedule a pick-up from the same location. I have a DHL account I've used for charging the cost of shipments; however, the person I spoke with at the front desk of Uncle Marty's while trying to ship out my parcel said that they have a specific retail export account number that all shipments get assigned to when being scheduled for pick-up... so they can't use alternative DHL accounts for charging shipments. When I offered to pay for the shipment with my procurement card, that seemed to be fine... until I inquired further about whether or not duties/fees could be charged to that same procurement card upon their arrival at the destination processing facility (I was shipping to Tanzania, and this is an easy process when shipping via your own DHL account). I've typically ensured our office - as the sender - makes payment on duties/fees for a parcel, at least within the last couple years (it expedites the delivery, and many international institutions in the developing world don't have the easily accessible means to pay for duties/fees on an item that's being provided to them as a donation). Since I wasn't able to ensure that duties/fees would be paid by me/my procurement card as the sender - and I couldn't use my own DHL account - I ended up leaving, parcel in-hand, without being able to get it processed and sent out via Uncle Marty's. I was also able to leave with a single plastic waybill packet, as well as a paper waybill... after specifically requesting both items (more than once). While DHL has certainly preferred folks go through their electronic scheduling system in recent years, that has proven to sometimes be problematic when shipping to certain parts of the world (given the need for indicating villages / areas that aren't especially known)... so I like to have a couple paper waybills handy, and I *HAVE* been able to ship out with paper waybills (i.e. without DHL rejecting the parcel because of a paper waybill) without issue. In the beginning of working from home back in March, I had gone to the Pack & Ship store that used to be on the corner of the Commons to ship out an identical parcel. There? No issues whatsoever (and yes, I used a paper waybill for that parcel). But that store is closed now, so I opted to try Uncle Marty's. Unfortunately, the process isn't as easy here as it was at the store on the Commons (which was so much easier because I was just able to use my DHL account number for any / all charges). TL;DR The explanation above probably includes more complicating factors than most shipments being sent out via Uncle Marty's, but it was my experience. The guy I spoke with at the desk was certainly friendly and answered my questions helpfully (hence the rating), but it's important to know the complicating factors of trying to use your own DHL account, etc.

Great staff and service. We appreciate our local team so much! Fast, friendly and efficient.read more

My phone did a auto fill for my address and I hadn't realized it on an order. The package was…read moreposted as undeliverable on the day it was due so I stopped into this post office. John took the tracking number and called the carrier post office and found the package and asked them to pull it out of the truck so I could retrieve it. At one point the line disconnected and he waited for them to call back. My boyfriend who was visiting from New Jersey said that the post offices near him would have told him he was SOL and that was some of the best customer service he had ever seen. Thank you for making our Saturday morning.

Had a fantastic experience with the Morse brothers! I had an urgent need to haul away some…read morefurniture and move a bunch of other heavy pieces downstairs - they responded in-person same-day, gave a reasonable estimate, and then came back exactly when I needed them, and did a fantastic job. They're friendly, efficient, and and have a can-do attitude - They may have started their business relatively recently, but they'll go far. Highly recommended!

Great Guys //Courteous and Excellent Work // Reasonable Prices// All around salubrious experienceread more

We had never booked a dumpster rental before but we had done a big cleanup on an old property and…read moreneeded to get rid of a large amount of varied materials. Anthony at Mansaz was responsive, helpful, and really friendly, taking time to answer all of our questions. We were able to pay online; the quote we were given in advance was 100% accurate, something I've heard some other waste removal companies struggle with. The truck was delivered on a Friday, and picked up again on the following Monday, which was very convenient for us. I had been nervous about lifting heavy material up into a dumpster but it was actually the back of a truck, with a ramp, which was a super user-friendly arrangement. Anthony recycled the metal we had put in one corner as he recommended, and sent us a bill for the disposal fee on the tires we had collected - smaller than we expected and very affordable. The whole process couldn't have been easier or more straightforward. Based on this experience I highly recommend these folks.

This weekend my family packed up my mom's house, at the same time as radically downsizing her…read morebelongings. We booked a 15 yard dumpster with Mansaz to get the excess down to the dump. Communication was excellent, drop off was right on time. We quickly discovered we needed more space for all the trash. Mansaz were able to book us a second 15 yard dumpster. (They hauled the first load at short notice and returned with the empty dumpster for that second load.) We could not have done it without them. We were also down a pair of hands on the second day of the move and were able to hire them for one hour of assistance. Again, saved us! Highly recommended.

0 out of 5. Single…read moreexperience with this location. I have read the other reviews and am uncertain how and why my experience is vastly different. Item for alteration: off the rack cotton trousers needed waist to be taken in. Draw string. I presented item to staff and told them what I needed. Response: "What do you want us to do?" ? Result: see photos. I showed the result to someone else who is a fashion expert. I will not post their response here, suffice it to say they confirmed my suspicion of poor quality.

John is an amazing man, and you can immediately tell he's been doing this work for a long time. He…read moreis extremely fair on prices and delivers the kind of quality workmanship that's hard to find anymore. This is actually the first review I've ever left, simply because of how amazing my experience was. The work was done quickly, tailored perfectly to what I needed, and honestly couldn't have gone any better. I highly recommend John to anyone looking for someone reliable, skilled, and professional.

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

The screen on my iPhone 11 died and Apple was going to charge me a fortune to replace it. I went to…read more"Tech Express" at the mall in Ithaca and had great experience there. Staff are friendly and the owner is very committed to building good relationships with customers in the local community. I highly recommend this business! Martha Fitzgerald

Great to work with, very professional and storage at a fair price. Location was perfect for what I…read moreneeded. Highly recommend and will use again.

After waiting for five months for my other printer to tell me that my cards STILL weren't ready,…read moreGnomon Copy had printed cards in my hands within 26 hours. They underpromised and over delivered. That's the way to have great customer service.

My dad passed and I wanted prints of his photos to hang on wall - I emailed the store and Bobby…read moreanswered my inquiry right away around 6 p.m. and the prints were ready almost immediately. The store is open until 11 p.m. so I was able to pick up the photos in the same day. It felt great to have those prints of my dad. "A great staff that over-delivers" said in one of the reviews is true. I will skip Kinko's and online stores and come here for all my photo printing needs from now on ... Thank you Bobby.