If I could give them zero stars I would. They stole AirPods from my son's friend that we bought…read morefor her. They originally said they had them and would mail them to us, then they conveniently wouldn't mail them, and now that police are involved they don't have them.

Calling BS ON THE open 24 hours a day Lie. Have a 6am flight need to be at SYR bus no answer and no…read morereturn call from voice mail. Do these companies have licenses. This really jammed me up. Gonna have a lot of time on these flight today.

Awesome service our driver Tylor was fantastic, great personality and very competent drive. Next…read moretime we're in town hope to get him again. Thank You Tylor!

terrible driving, terrible driver, asked for a tip, and then gave himself a $10 tip after not…read morehelping with any of our bags and driving like a maniac. when we got into the car as well, the driver was telling us he was going to take another party as well and we would have to squish but there was absolutely no space in the car for more baggage or for more people.

Beware - $20 flat rate PER PERSON for airport pickups. I usually only write reviews when I've had…read morepositive experiences, but I wanted to make people aware of this. My colleague and I flew into Ithaca airport, and needed a cab to take us to Cornell campus (maybe a 5-10 minute trip). This was the first company we saw, so we went for it. The van was a carpool - there were multiple passengers with multiple destinations - so I assumed it would a pretty economical option. I assumed incorrectly. If in Ithaca, try Collegetown Cabs. They've been very affordable and reliable.

I usually do not write bad reviews but I would like to make people aware of this taxi company. This…read moretaxi ride was a rip off. The ride was 1 mile and he charged me $20. The taxi itself was not clean. He had me wait in the van to try to pick up more people from my flight and the when I arrived at my destination, he had me wait because his credit card app to bill me wouldn't pull up. I am now an even stronger supporter of Uber. If this is an independent company they are thieves to charge that much to drive someone a mile.

Totally negligent. I was scheduled for a heart procedure and medicaid confirmed the trip to…read morerochester with the owner Ron and they never showed up. I called him the confirmation number was in his system and yet wanted to blame me for not calling him to fucking remind him of my trip An idiot and if I die because of his negligence my estate already has the letter of notice of claim on file.

My driver, absolutely amazing. My second experience with this company, just as pitiful as the…read morefirst. Despicable for my appointment to take less than 45 min and I am left stranded in the middle of the day in August with a one month old. Try to think of this (which practically happened two times) as the customer: First time mom, no support or help, crying Newborn, heat of the summer, abandoned for an hour when I was told it won't be long. Thanks for your business and showing me what company not to use.

I would have given 5 stars except for the fact that I have been forgotten several times. I have…read morelearned to just call an hour ahead instead of earlier. And I noticed that if it's a female dispatcher I am good. If it's a guy.....he forgets me A LOT. But the drivers are pretty good overall (Sam is my favorite and by far the nicest....she tells me to keep my tip----I never do,lol) and while it is more expensive than the other one, at least they don't turn me away every time!!). Overall, a good company.....I use taxis 3-5 times each week so I am definitely knowledgeable on this subject lol.

Dispatcher was extremely rude. I called back to get an ETA and she accused me of not listening…read moreduring our first phone conversation. Perhaps she did, but how hard is it to simply answer with a "10 minutes" instead of "I told you the first time you called"??? Driver was equally as miserable. Taxi wasn't very clean and we tried to strike up a conversation and he completely ignored us and acted irritated. AVOID and pray Uber/Lyft comes to Ithaca.

our driver was great and punctual!! We would recommend for sure! He came at 4 am!! We will use…read moreagain next time we fly!!

Beautiful and great driver love the man great guy very safe driver I loved driving in the cabread more

Refuse to serve, ask 100 questions and then say no available drivers.....................zzzzzzzzzread more

Bill and Florica are wonderful!! My son is a junior at Cornell University and has often needed…read moretransportation between Elmira Airport and Cornell in Ithaca. Florica has treated him like her own son over these past 2 1/2 years and I can't say enough great things about this transportation service. Reliable, fairly-priced and genuinely kind people- don't hesitate for a second in calling this top-notch family-owned and operated service!!