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    Magical Castle Vacations

    3.7 (3 reviews)

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    Ithaca Sun Travel - Dreamin' of the South Pacific?

    Ithaca Sun Travel

    3.7(6 reviews)
    17.9 mi

    I called this travel agency to ask questions and get information about booking a flight…read more Since I was not ready to make my reservations as I was getting information so my husband and I could discuss what we wanted to do this agency was extremely rude and very sarcastic to me. They also told me there is more than 1 airline that has a direct flight from upstate NY into Raleigh/Durham airport when in fact there is only 1. Had this agency been willing to answer my questions so that I would know what my options were and if they were polite to me I would have considered using them to book my flight. I'm not sure how this agency is still in business when they are so rude and unhelpful when a potential client has questions.

    Unfortunately I had two horrible experiences with Ithaca Sun Travel. About a year ago I purchased…read moreFirst Class airline tickets from Newark NJ to Dublin, Ireland. Tammy, the Owner, did the purchase for me. She had all my information, including the fact that my son and I have two different last names. When I got to Newark Airport I was informed by the airline that they would not allow us to leave the country -- that it has been Ireland's travel policy for a long time to not allow an adult and child/children traveling under different last names to enter the country. I was horrified obviously and when I reached out to Tammy I was told very simply that it was not her fault and that she "cannot be expected to know the travel regulations for each country". She actually stated that because I travel a lot I should have known....clearly I disagree. Her email is as follows: "Lisa, yes I help clients purchase many aspects of travel for great prices. I help clients plan and coordinate their trips. I purchase airline tickets with the legal names that my clients give to me. It is not up to me though, to research every destination to tell clients the rules and laws of the country, much less the rules contained within divorce/custody court documents. This is up to the traveler to research and understand their own travel. I advise of passport and visa requirements. There are many things that can stop a traveler from boarding a plane from criminal records to incorrect names. There are many rules of travel that I could not possibly tell each and every client. You have traveled fairly extensively, I would believe that in your divorce/custody court documents, if that is the case, that you would have known what was required for your son to travel with you. I do not know everyone's individual situation.". While she refers to a divorce/custody situation in her email this situation had nothing to do with this -- the simple fact was that my son and I have different last names. I read an article that 500,000 women last year had this problem when traveling in 2017. Tammy should have been aware of this and advised me accordingly. Previously I purchased a cruise package from Tammy. Unfortunately I bought the Dublin tickets before the cruise trip. Had the cruise taken place I would never have used her for the Dublin tickets. Although we purchased the cruise about 6 months before it was to embark, about 1 week prior to the trip Tammy informed me that the "balcony" room I booked and paid for was no longer available. I was incredulous. We were forced to take a room with a window only. Tammy also did not make us aware of the hundreds (and I do mean hundreds) of dollars in extra and unavoidable charges made by the cruise line including gratuities that were nearly $100 per day. Use Ithaca Travel Sun's services with caution.

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    The Island Life Agency - We can take you wherever your heart desires.

    The Island Life Agency

    1.0(1 review)
    15.8 mi

    Unforgettable alright. Book everything through Expedia and don't even make sure connecting flights…read morehave a reasonable time in between them in case of difficulties. My husband and I had to spend an extra $3200 at the airport in Athens because we could not get checked in to our air Canada flight and it left without us. When checking in, in Thessaloniki they were unable to print out our tickets to both of our connecting flights and then we tried checking in to them on the different airline apps it would say we weren't checked in for our first flight even though we were. Since everything was booked through Expedia and not the airlines directly they were unable to just switch our flights for us we had to purchase all new tickets back to Indiana and all they want to offer you for being out another $3200 on an already $8,000 trip is a free voucher and book your own flights. On top of that the resort didn't know we were coming for our honeymoon which includes extra things if they know that, so we had to tell them and arrange that for ourselves. It is embarrassing to have a breakdown in an airport in a foreign country because you are stuck there and no one has answers for you. Now we have to spend the night in an airport and will be returning to Indiana 10.5 hours later than we should have been. Using an agency should make things easier not more complicated and stressful.

    From the owner: The Island Life Agency is a premier travel planning agency specializing in Carnival cruises, Cruise…read moreweddings, Destination weddings, and Group cruises.

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    The Island Life Agency - Let us plan a vacation you will never forget!

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    Let us plan a vacation you will never forget!

    Magical Castle Vacations - travelservices - Updated May 2026

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