Excellent, helpful, very informative and dependable 5 star…read moreservice thanks the Glafke family

Terrible service. I received a new HVAC through my home warranty and paid almost 5K out of pocket…read morefor roof shingle replacement and other items required according to Pierson. My house leaked and I've had other issues. I hired a professional roofer only to find out that 5K Pierson charged me, yeah, they not only didn't do the work right, but they skimped and skipped out on completing the project properly. I've called their office repeatedly and have left voice messages, but they never call back. What a tacky business. Stay clear from them.

Near the end of the last cold season, my kerosene heater Monitor 2200 was giving errors and not…read moreproducing heat. Since I delivered parcels to this business and they seemed friendly, the place was clean and they seemed responsible I decided to check them out. The guy came out went, was on time, and explained the process if troubleshooting. He went through the machine, reviewed it and noticed the problem. He was able to fix it and teach me about the equipment. He showed me that it was working. At the beginning of the new cold season, which was this week, after resetting the device, it's working like a champ! I would hire this company again if needed.

A company with no integrity…read more The tech out of Clearlake is dishonest and cuts corners. My HVAC was blowing both hot and cold air. Knowing we were moving in three weeks, he offered to disconnect the heat and just tell the buyers the unit was fine. Of course, the new owners would have a huge issue when the weather got cold and they tried to fix the heat. Knowing he was willing to be skeezy, I discontinued working with them and found a reputable tech from a different company. Also, Nikki (customer service rep): If you're reading this, you're a massive B word

Nick, was on time and totally professional. I was supprised…read morethat our dryer vent was so full of lint. Monty H.

They shouldn't imply they provide services to Zip codes then refuse to come. If they don't service…read morenorthern CA towns then it's helpful to be honest about that. What a waste of time this turned out to be.

After a site visit from the tech and our interest in a whole house fan cooling system we were told…read morethat a cost estimate would be provided with in a few days . However it's been almost three weeks and no estimate or any communication from the company. Therefore we decided to move on to another reputable company. Read the reviews before doing business. This is an addendum to my previous review pertaining to this company. After a meaningful dialogue with the business, I found that there was a error in communication, and the company has apologized and has rectified the situation. I am grateful for their sincerity and fairness in their response. Given the new circumstances I would give this company high value in service and responsibility. I would recommend AC&R Services as a reputable company.

They rescheduled the install 3 times . When they finally showed up the installer was extremely rude…read moreand unprofessional. 3 days after installing new ac unit .. I noticed my whole attic was flooded . They installed the emergency drip pan incorrectly and never cleared the condensation drain pipe . They caused over $150k in damages . The owner Seb promised he would make it right and he won't respond to Texts and forwards my text to his insurance . My home now has visible mold and lots of water damage , it's unlivable .I would highly recommend not using this company . They will lie and do sloppy work. . They do not take pride in their work whatsoever . They'll send ex convicts with attitudes to do the install improperly . Then breach contracts to fix it. Tell your insurance to hurry up with the settlement check Sebby !

Justin was amazing showed up on time stayed for a couple hours trying to help me fix what another…read morecompany couldn't and when he couldn't find a solution he refused to charge me a dime. Then he went above and beyond to help me get a brand new unit at no cost! I will only ever go through Justin at right on time heating and cooling because they're the only company who cares about the people and not just the money.

Extremely over-priced and dishonest practices. They charged me $600 just for the part for a line…read morefilter.... The part only costs $25 online! On-top of that, the installation was unnecessary for my system. After the repair work they did on my system it only last for about 6 months before completely failing. I asked Justin about a mini-split installation and he tried to steer me away from that option. It seems like the only reason he would do that is because they are so cost-efficient and do not require the same level of maintenance as a typical central unit, thereby reducing the reliance on "Right on Time Heating and Cooling". He quoted me $12,000 to replace a 15-seer central condenser unit!!! By comparison, I purchased and installed my own 4-zone high efficiency mini-split system (the refrigerant lines are pre-loaded, easy to install) for $5k... the heating and cooling are much better and the system is much more efficient and uses less electricity. I can easily maintain the system myself yearly and it is expected to last 20+ years as opposed to the 10-15 year lifespan of a typical central condenser unit. I have came to the conclusion that "Right on Time Heating and Cooling" is a dishonest business that price-gouges their customers by charging 10x for parts, extremely high-labor costs, and installing parts and systems that are inefficient, expensive and require constant maintenance by "Right on Time Heating and cooling" I would highly recommend doing your homework and installing a single, dual or quad zone mini-split system yourself. You will save thousands of dollars in parts and installation costs, avoid price-gouging by Justin and his company, and avoid costly/constant maintenance. The worst part about the whole experience is that Justin acted like he was a Christian and doing the right thing. Very dishonest and disturbing in my opinion. I hope that he does out of business because of how he and his company take advantage of people.

We've used him a couple of times, in different homes. He is prompt, thorough and very…read moreknowledgeable. He's also very fair and we always know that we can trust his advice and that he's doing right by us, unlike other contractors. He doesn't live close to our area, but will make the drive even on a weekend. Definitely will recommend him to anyone.

Kobe Taylor is a great technican and A/C installer. I contacted him about installing a split type…read moreair conditioner and heater, we made an appointment, he showed up on time, with tools ready and as well as a smile and joke ! He works quickly and got the job done with my total satisfaction. I definitely recommend Kobe!

Zach was great. Quick assessment and fix of the situation. Showed me membership options for…read moremaintenance for both water heater and HVAC. And scheduling through Elevated was equally efficient.

Really good company reliable when you need something taken care of they take care of it right awayread more

We got fan that failed to notice that inside the batteries cabinet were not to hot so it keep…read morerunning the fan almost 2 days, we can hear it night and day. So we called Jonas because they have stickers on the other panel cabinet, scheduled appointment and they came to fix it. Great company to work with, because the previous owner used them, so Josh really knew about how to fix the problem for batteries back up fan. Waiting for new fan now update later

Wonderful , efficient service from Christian to repair our air conditioning unit today! He was…read morevery professional, polite and was able to determine the problem and fix it right away.

Joe and Victor were a great crew - professional and conscientious and hard working. We were very…read morehappy with their service and our rugs and sofa and dining room chairs never looked better. Thank you.

Very bad experience with this company. I scheduled a carpet cleaning appointment, and they…read morerescheduled it twice. The second time, they even sent me a notification confirming they would arrive during my scheduled time slot. Then, just minutes before the appointment, they called to say they wanted to reschedule again. To make matters worse, when I called customer service, they told me they couldn't even find my appointment in their system. This level of disorganization and lack of respect for customers' time is unacceptable. I wasted hours waiting for a service that never happened. I would not recommend this company to anyone.