I love this plumber. Always there when you need him. Even when my payment messed up and didn't go…read morethrough, I was able to Zelle him the money immediately. He has a great crew of guys that work for him

They did a great job. Friendly, fast,and efficient. Would use again for sure. They also were very…read morereasonably priced.

We have used Reggie twice in the past for toilet repair and replacement with excellent results.read more

My tech Robert was amazing. Not only did he show up on time but also communicated very well on what…read morethe issue was and what was needed to fix it. He made sure to put on booties before entering my home which was a plus. My service request was responded to timely. Very polite, professional and friendly service. Would recommend this company to anyone.

Fast, reasonable, professional and great communication…read more They were very patient with my limited understanding of plumbing and explained very clearly what they were doing

Wiser came the same day I called to repair my water heater. They were quick and errand had the 3…read moreparts on their truck to complete the repair properly. Their final price was reasonable.

I was out of town when my water main broke and Jarrod came to the rescue! He immediately called me…read moreback. He wasn't available to come to my house until the next day so he facetimed with my house sitter to assess the problem and advised on what to do until then. The work done was excellent. Jarrod and his crew were professional. He really cares about his customers satisfaction. Nice to know a plumber that is kind and does great work!

Jarrod was honest and skilled; and he explained everything he was doing. I appreciate his courtesy…read moreand workmanship.

Living in this remote area of Northern California. It has been extremely difficult to find good…read morehonest reliable help or even returning your calls. That said Scott has helped us with our 100 year old country home above and beyond what we could have ever hoped for. From taking off the top of our old tank house to putting insulation under our house in a very tight crawl space. Painting, Plumbing, Carpentry, Electrical, Solar you name it he is more than competent and willing.

Scott was great. Friendly. Efficient. Effective. Totally chill guy which makes for a much better…read moreexperience.

Nick quickly responded to the unforeseen failure of my well's pump. His immediate diagnosis of the…read moreproblem was brilliant and very welcome when the water had just completely stopped. Nick's skills, efficiency, knowledge, and recommendations to improve my water system and its water quality not only increased his professionalism tenfold, but he's also gained a new client who will do nothing but recommend his clever approach to neighbors, friends, and family. Greatly recommended!

Nick came on really short notice and did an excellent job bailing us out of a plumbing issue. He…read morewas efficient, skilled, and great to work with. Highly recommend!

Near the end of the last cold season, my kerosene heater Monitor 2200 was giving errors and not…read moreproducing heat. Since I delivered parcels to this business and they seemed friendly, the place was clean and they seemed responsible I decided to check them out. The guy came out went, was on time, and explained the process if troubleshooting. He went through the machine, reviewed it and noticed the problem. He was able to fix it and teach me about the equipment. He showed me that it was working. At the beginning of the new cold season, which was this week, after resetting the device, it's working like a champ! I would hire this company again if needed.

BEWARE!!! Don't trust these people! This used to be a reputable company. New ownership changed all…read morethat. Told me the parts needed for my 8 year old furnace would be thousands and with labor over $4,000 to repair. Then said they could not get the parts for ten days. Then tried to sell me a new furnace for $11,000+ which they offered to install the next day. After they left I went online and found the parts they claimed I needed for less than $500 deliverable in two days. Called Barnell Heating and Air. Ben Barnell needed no new parts and had my furnace running in less than an hour. Said all it needed was a little routine maintenance. I can't say enough about disgusted I am by this type of underhanded business practice. STAY AWAY!

Our hot water heater went out so we contacted them. They sold us a overpriced one, and a year later…read morethe wiring broke. I called a few times, kept getting their answering service. So we called a different local business and he said the one we have is old, and they don't make them anymore. I called and talked to a technician and he made a snarky comment asking if I have the receipt, I said yes but not on hand. He went on to say their office is closed and can't get to us. I gave him a piece of my mind and hung up. Definitely do not recommend horrible customer service, overpriced and will not be using ever again

these guys have been out yearly to maintain our rental home, sump clean out and repairs. once we…read morehad the home inspected it was found out that they don't put back the items to "code" never bolted down, never sealed the lid. I guess it made the next call easier. now that we had to repair for home selling we sent over the documents from the inspector that had exactly what was needed, even called and confirmed with the manager the list that was needed to be done. they still drove out without supplies, looked at the issues and left to get supplies hours away. Billed port to port of course....

Craton came out in May to troubleshoot the system. The repair was going to require ordering a new…read morepart, and approval from the Home Warranty Company. Before he left though he was able to get the system to work for cooling only, so I would not be left without AC. His office manager, Rebecca, got me back to me within a few days to schedule a date to install the new part for July 7th. Rebecca, called yesterday July 6th to confirm the appointment. He came out today, July 7th, installed the new part, crawled into the attic to check the Air Handler was working properly, and helped us set up the Nest thermostat. I asked about some potential ducting work that I thought I needed. He agreed that I probably should seriously consider it. He indicated that I would be best served with another company that specializes in that type of work. I appreciate it when a company sticks to the type of work they do best.

On April 29, 2026, I had Pierson Mechanical come to my home to inspect my ductwork through my home…read morewarranty company, American Home Shield. However, the ductwork inspection was never actually completed. The technician who came to my home was polite and professional in demeanor, but he informed me that they did not have the proper equipment needed to inspect the ductwork. While he was still at my home, I contacted American Home Shield to explain the situation. I was informed that the technician should submit a request for a third-party company to perform the ductwork inspection since Pierson Mechanical could not complete it themselves. The technician then asked if he could inspect my air conditioning unit instead. I explained that I had already had an AC tune-up completed the week before, but agreed to let him look at it if he wanted to. I made it very clear that my primary concern and the purpose of the service call was the ductwork inspection. The technician briefly looked into the attic opening but never attempted to enter the attic or inspect the ductwork. He stated that he would submit the request for a third-party inspection. Afterward, I received an email instructing me to contact American Home Shield. I was then told that the service request had been closed because I supposedly needed to "create access" to the attic. This statement was false. The technician never attempted to enter the attic, and my attic is a standard residential attic with insulation and no floorboards, which is common. Both my husband and I have accessed the attic ourselves without issue. In addition, before the appointment even took place, I specifically informed Pierson Mechanical that the attic did not have floorboards. I was told that this was not a problem and that they work in attics like this regularly. Despite never completing the requested ductwork inspection and not being properly equipped to perform the service, the company still closed the claim and charged both me and my home warranty company. I attempted multiple times to contact the company to discuss why the request was closed and why the agreed-upon next steps were not followed, but my calls were ignored and I did not receive any return communication. I believe this situation was handled dishonestly and unprofessionally. The company accepted payment for a service they were unable and unwilling to perform, then provided inaccurate information to justify closing the claim.

This is the worst plumber in Lake County…read more Because I am in a rental--he ripped off the owners by charging $900+ to install one fuse into the water heater and put in the cheapest toilet mechanism in 2 toilets last year. A year later... this year... I warned the rental agency--they didn't listen. Today this liar was A No show for a scheduled appt early this am. He of course Lied about not receiving my 3 phone messages to him. He then predictably Called rental agency and lied about me & dropped the job. wasting 6 precious days while I have no hot water heater. Do not use this awful service. He has also hung up on me rudely before. Nightmare plumbing service---Most UNRELIABLE!

This plumber came to our house per our warranty service. He was rude as can be, did not tell us…read morewhat was wrong just must order parts, left and then told our service he is not coming back!