Unexpectedly was dealing with a water heater leak. I called right as they opened at 8 am. Got a…read morecall back at 8:30. Technician was at my house the same day and was able to replace my water heater. Staff was nice on the phone and sent a confirmation text. Technician German and assistant were great and easy to work with. Paid what was quoted on the phone.

Don't consider anyone else when you are looking for a trustworthy and honest plumber. I had a leak…read moreoutside my house in Ukiah, and I called 4 plumbers. Muniz was the only one who responded and came out within 3 hours and saved the day! Herman was AMAZING. He fixed the leak quickly and could have taken a lot more time and was so kind. He was very knowledgeable and they were so AFFORDABLE. I know other plumbers would have taken 4 hrs. THESE ARE GREAT PEOPLE AND A GREAT COMPANY. I will use them for any and all of my plumbing issues they are GENUINE and work HARD.

Sorry for the lengthy review, but I cannot say or share enough good things about Ken... quick to…read morecall back, professional, knowledgeable, willing to explain and share information, efficient and focused on getting the job done right. The PEX under our house came under attack from rodents, forcing us to turn off the water to our house. It was clear that DIY was beyond both my skills and desires, so I jumped online and called literally every number I could find. Ken was the only person who would come quickly; many gave a timeframe of a week (or more), never called back, or just told me NO. Ken arrived when he said he would, was courteous and gracious with explanations and sharing information, and got the job done quicker than I would have thought possible. Sadly, our lines were chewed through TWO MORE times over the stretch of 10 days across the Holidays. In each instance, Ken called me back quickly, came out when he said he would, and solved the issue faster than I would have estimated. Ken will always be my first call moving forward for any plumbing needs, and I will be sure to recommend Ken as often as possible. !! THANK YOU KEN !!

Multiple times Ken and his son have provided timely service, from unplugging drains to replacing…read morewater heater. Highly recommend for their timely response and positive results.

Nick quickly responded to the unforeseen failure of my well's pump. His immediate diagnosis of the…read moreproblem was brilliant and very welcome when the water had just completely stopped. Nick's skills, efficiency, knowledge, and recommendations to improve my water system and its water quality not only increased his professionalism tenfold, but he's also gained a new client who will do nothing but recommend his clever approach to neighbors, friends, and family. Greatly recommended!

We appreciate Nick coming out and helping us solve our irrigation pump issues. He was very…read moreprofessional, courteous, on time, and we would highly recommend him! Thanks again Nick!

I made this 3 stars so it would get read. I wish I could take away stars…read more Hire this plumber at your own peril. _________ I hired this plumber to convert a three-handle shower valve to a single-handle Moen valve under a verbal agreement. During installation, he cut the opening in the shower wall too large, damaging the surrounding material. The oversized hole would not allow a standard Moen remodel plate to cover it properly, leaving the job incomplete. When I brought this to his attention, he did not return my calls. After repeated unanswered attempts to resolve it directly, I contacted the Contractor's State License Board (CSLB). He later acknowledged in writing that the hole had been cut larger than the cover plate. Instead of repairing the wall so a standard plate could be installed, he proposed using an oversized back plate that was completely out of proportion to the shower wall, and not what we discussed. During mediation, CSLB indicated his proposal would meet minimum legal standards -- but CSLB evaluates code compliance, not appearance or whether the result matches what was agreed upon. Overall, this involved wall damage, no returned calls, and significant time spent trying to resolve an avoidable issue.

Competence, honesty, quick response. Fair price good communication. Who could ask for more?read more

Best customer service I've experienced since moving to Ukiah. Always on time and followed through…read moreon everything he said he would do - not something you see every day. Excellent work and work ethic. He quoted us a price and stuck to it even though there was a little extra work involved.

Johnny fixed my water heater about a year ago. He was super quick and efficient and reasonable…read morepricing. Now he has replaced my leaky shower valves and toilets. Very trust worthy and honest. Would recommend to all my family and friends and will definitely continue to use him in years to come! :)

Dependable and knowledgeable. And he has fixed any plumbing issues we've ever had over the years…read moreI've asked for his help.

Albert is professional, caring and very knowledgeable. He's a great plumber!read more

I hired Tom Wake Plumbing to do a Sewer Lateral on a home i was selling. Tom Wake Plumbing was a…read moregreat experience...he was quick to respond, extremely professional and got the job done at an extremely fair price with no hitches. He's old school..super easy interaction..he took care of everything to perfection..he's a breath of fresh air..a dream plumbing experience, i highly recommend him.

Tom and his son came to my rescue again today. My hot water heater finally gave out. Called Tom and…read morethey were at my home with in an hour. They replaced my hot water heater. The final price was very reasonable. (The price I got from another company was a crazy amount) Tom is quite the character. I appreciated both of them and I'm grateful for their speedy response and kind and considerate way. They are A+++ in my book and my go to Plumbing Company.

Friendly, efficient, attentive, and they solved my drain problem. They went above and beyond by…read moremarking the path of my septic system.

Had a plumbing emergency for our lift pump, and they were able to come out the same day--putting in…read moreovertime. Great work and explanations, thanks again.

Worst billing practices ever. Does not communicate or follow through. Find a more reputable…read morebusiness to work with.

I've found that their business tactics have turned extremely shady. Anyone reading this, I suggest…read moreyou get a contract before authorizing them to go to your home as they will pretend to not have the parts needed for the job, and jack up the price / time spent on the job site. My latest experience with Roto Rooter includes them doing work that wasn't needed / not fixing the plumbing issue, and hiking up the price. 3x they visited the property and didn't fix the actual cause. I had to hire another company that fixed it immediately. When asking about the work done and if some of it was actually needed, their office secretary Jon turned very argumentative. Bad look. But it seems that's his usual encounter with his customers based on his responses to reviews online. Be very careful when choosing to work with them. There are many other reliable and trusting plumbers in Lake and Mendocino county.