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iStorage

4.7 (3 reviews)
Closed • 10:00 am - 5:00 pm
Updated over 3 months ago

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3 years ago

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7 years ago

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RecNation RV & Boat Storage - Key pad entry

RecNation RV & Boat Storage

(2 reviews)

I stored my RV at the location off 7 highway in Kansas. The gate was broken many times. I almost…read morecouldn't get out one time. I asked for some sort of a refund for my last month and was denied. I asked to be called about this matter and no one ever called me. I finally got an email and feel the customer service is poor. They do not care about their customers and the safety of their property.

We rent a unit from the Paradise, MO location and had been told by others who rent from the same…read morelocation that they had gotten notifications 60 day in advance that their rent was increasing. We kept waiting for the notice via email but didn't receive ours until April 28th at which point we were notified our rent was increasing $70.00 per month. We started looking for other storage facilities and then reached out to ask for a price match from RecNation which took a few days for them to respond and then they still weren't going to match the price we had. We then emailed to say we would be moving out before June 1st as the original rental agreement said we had to give 10 days notice. We received an email back saying that as of January 1, 2024, there was a change that a 30 days notice was required. We never received notification of this change. We didn't have time to give them 30 days since we only got our notice 34 days in advance. We feel that RecNation has deceptive business practices. Ironically, we get emails all the time from them about giveaways, must be why they raised their prices so much.

iStorage - selfstorage - Updated May 2026

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