The facility was clean and the staff today were very helpful and friendly!read more

Reserved both a storage room and a u-haul online. Everything was ready when I pulled up. Could…read morenot have gone smother AND they were helping other customers simultaneously.

We recently won an auction at the Super Storage facility in Winter Haven, FL. Regina, the Office…read moreManager, was pleasant and very helpful. I give her a 10 star rating! We cleaned out the unit wduring a heat advisory and she checked on us to make sure we were okay. If I lived in Winter Haven, I would definitely consider storing my items in this facility.

The staff is super please t to work with. We feel our stored items are safe and sound.read more

New Customer!!! So excited to work with this amazing crew ...making sure im taken care of never in…read moremy whole life had i had an amazing company take care of me not even when i moved to Puerto Rico!!this company is truly 5 stars

This storage space is convenient, clean and well run. The facility is new, so that's a plus…read more Brian, our contact at Extra Space was great. He is courteous, knowledgeable and easy-going. Parking is a breeze, there are always carts to use and the elevator is clean. I've used storage facilities in several states and this one in Auburndale is exceptional.

The staff were helpful and curtiese. The made sure all my needs were met and helped me understand…read moreeverything that was needed. I recommend Store King USA to anyone who needs to store items.

The manager,Trish went above and beyond to make my experience with uhaul acceptable…read more It all started when I rented a 5x8 trailer from uhaul; uhaul sent me An email confirming my reservation and to pick it up at storage King; when i picked it up, uhaul upgraded Me to a bigger trailer for the same price without asking me and without checking if my truck is capable of towing it, which it couldn't. Then uhaul sent me to another storage facility, which when I arrived, it was closed. I tried to call uhaul 4x and they keep on transferring me and putting me on hold. So I went back to storage King, rented a truck, instead of a trailer. Trish the manager was helping me to call uhaul a few times and was very apologetic about the situation. The next day, she Even called me to follow up and tell me that uhaul refunded me 50$ for the ordeal. Now that's what you call customer service! Thank you very much.

RENTER BEWARE.... rate is NOT guaranteed! I have rented for many years at Barton Storage, and…read morenever missed a monthly payment ! They raised my rent 3 TIMES in a year and a half and the last time was almost 30%. Their excuse was they werenot charging me what they thought they could get!!!!! They are greedy, money hungry, and have no respect or loyalty to their renters. After almost 10 years they forced me out and they could care less ! I suggest you go someplace else or get in writing that they will not keep raising your rent!!!!!

From the owner: "Store Happy" at Barton Storage means NO HIDDEN FEES! We don't nickel and dime you with…read moreadministrative fees and aggressive rate hikes. In fact, we guarantee your RATE IS LOCKED for at least 1 year! You'll get the BEST VALUE with our incredible selection of storage options. Personal storage, business storage, office / storage combos, private single offices, open storage, boat and RV storage - we have it all!

The appointment was scheduled for 6:00 PM, but I arrived two hours early at 4:00 PM. It is now 6:30…read morePM, and I have been informed that there are issues with another truck load, so they will attend to me next. It seems there is always something causing delays at these shipper/ receiver facilities. If it is not equipment problems, it is staffing issues. There are always some sort of excuses these days. Why can't people adopt a "get it done" attitude by any means necessary? When I arrive at the scheduled appointment time, I expect these facilities to get the job done without any excuses.

Be careful of the hidden fees, despite them touting transparency. I was hit with extra charges…read morebecause they claim my apartment was more than 100 Ft from the elevator (an extra $110) and they took away boxes I had offered them from different movers. I had planned to recycle them but the driver said he wanted them. Had I known it would be an extra $272, I wouldn't have agreed. And to top it all off, they charged me an hour extra ($159). I can't complain about the actual movers, who were fantastic, but the shady business practices are enough to make me want to warn others. I had to pay in full before they'd unload the truck, I did not get an itemized bill until I asked twice via email, and then when I questioned the extra charges, I also had to ask twice. Be wary.

Tried to cancel 3 days out,just to be told They would only refund 18 $,canceled anyway,and they…read moreoffered 100$, They did not move me ,should refund all the money,be careful with this company