Michelle Dillard with Browning was prompt, efficient and very helpful. She helped us save time and…read moremoney with our move. We had a minor problem and she took care of it right away. The packers and unpackers were excellent. I highly recomend this company!

My experience with Browning Moving & Storage has been nothing short of a nightmare. From the start,…read morethe service was sloppy and incomplete. Several of my boxes arrived opened and torn, and some are still missing. Despite repeated calls, no one has bothered to follow up with me. What makes this worse is that Jason Spaller, Vice President of Browning Moving & Storage, personally assured me that he would walk me through the claims process and help resolve everything. That promise was completely empty--he has not followed up, and my calls and messages have gone unanswered. The UniGroup Companies, who are handling my claim, have also failed to return any of my calls, and my claim remains unresolved to this day. The total lack of accountability, follow-through, and basic customer service from both Browning Moving & Storage and The UniGroup Companies has been absolutely appalling. I would strongly advise anyone considering this company to look elsewhere. You deserve better. FYI - Thank you to the acknowledgment of the "business manager", but no one has contacted me at all. This might be just an automatic standardized response to save face but with no actual care or intent of resolving the issue.

My experience with Store Right was very intriguing and a long lasting experience…read more Great Customer Service and without any hesitation Teena and her Assistant was such a wonderful and amazing life experience. They asked me about what I'm looking for as far as space is concerned also what my budget would be like Not to mention they gave me different scenarios for example monthly Specials and how I could consider taking those great offers at such given time. I'll recommend Store Right anytime to my Family and friends also the public at large. David.

One of the worst "businesses" I've ever dealt with! Customer service is not a known concept to this…read moreplace, they were absolutely rude and ignorant. I told them rats had gotten into my belongings and they laughed and said that sucks. No remorse or damn. I would never, ever recommend this place and highly suggest everyone to stay away

Complaint: Unacceptable Experience at A+ Storage Junction…read more I want to share an extremely unpleasant and unacceptable experience I had with A+ Storage Junction, involving improper charges, lack of professionalism, and xenophobia. Contract and First Improper Charge On February 5, 2024, I signed a contract with A+ Storage Junction to rent a 5x10 unit for $71.42 (including fees). Chris Jimenez assisted me and stated my payment due date would always be the 7th, as my move-in was scheduled for February 7. On March 6, I went to pay for the following month. Chris claimed he had called me for two days, but I never received any calls. He mentioned a number that wasn't mine. He then told me my payment was due on March 5, not March 7 as he originally stated. When I questioned this, a female employee rudely interrupted the conversation. Chris processed my payment but mistakenly charged the wrong unit (440 instead of 439). He refunded and recharged correctly after noticing the mistake. Second Improper Charge and Xenophobia On March 28, the company wrongly charged $81.77 to my card. On March 29, I went to resolve it politely. I showed my bank statement, but Chris refused to look, acting rude and claiming I was being aggressive--completely false, as I never disrespected him. He even said, "I don't care what's in your bank." He then mocked my English, saying I was speaking incorrectly and needed to learn proper English. I explained I'm Brazilian and still learning, to which he replied, "I'm Cuban, and I speak English correctly." He then made xenophobic remarks, saying "Brazilians think they're above everything," among other offensive comments. I remained calm, trying to resolve the issue. After much insistence, he finally admitted they had charged my card incorrectly again but didn't apologize. He simply told me to return on Monday for the refund. Then, he told me to remove my belongings from the unit. When I asked if I should take this to court, he accused me of making threats and continued making disrespectful comments about Brazilians. I called the police to ensure my rights. The officer confirmed that, unfortunately, xenophobia isn't a crime in Florida but advised me to remove my belongings. Chris then insinuated I was involved with the person from unit 440, claiming my card was saved on their account because, according to him, I was "probably friends with them." This is absurd since the mistake was his. Conclusion: Unprofessional and Discriminatory Company The company charged my card incorrectly TWICE. The attendant lied about the payment due date. I was disrespected and subjected to xenophobia while simply trying to fix their mistake. I do not recommend this company to anyone. I am now waiting for my refund and the return of the proportional amount for the days I didn't use my unit. In almost nine years living in the U.S., I have never been treated so poorly. If you're considering renting storage, stay away from A+ Storage Junction. They make mistakes, refuse responsibility, and disrespect customers.

I too, received excellent service at this location. They were attentive, went out of their way to…read moremake sure I was happy with the location available to park my truck and pleasant to work with. I recommend and would use this location in Kissimmee again.

During my time using this storage unit it has been easy and convenient. The staff are friendly and…read morecooperative. The place isn't cleaned so I suggest you periodically clean your stuff or make sure everything is sealed. I've only seen lizards, roaches and spiders. So to avoid anything in your stuff I suggest to seal it all. I got the ac unit and if you really have less that 20 boxes. The smallest unit is really the way to go. It was very affordable and easy to pay for. I hope you guys enjoy using this storage unit like I did. P.S. I'm no longer there because I moved.

Stopped in looking for a friend self storage unit. At this time there wasn't the exact type if unit…read morethey could use. It seemed like a nice place the person was nice just didn't have exactly the unit they could use.

I'm a UHaul fan so when we needed to move some furniture I purchased they were my first call! The…read morelocation was efficient and Brett was knowledgeable. Next time I need to move anything they will be my first call.

Amazing employees, Cole and Marilyn thank you for being there for me thru all my concerns and…read moreneeds. Anyone needs an excellent company for excellent truck rental rates and storage come here. These guys are amazing!! Thank you, Jae

Thank you gentlemen for a very helpful and easy move ! You were careful and attentive to our…read morerequests, and you work so fast ! Much success always !

I used Two Men and A Truck twice this summer. Both were great experiences. Each time the office…read morestaff were helpful when I made the reservation and each time the men showed up on time. The movers were such hard workers. The first crew had the hideous job of getting a huge china closet out of my house which has short doorways. They struggled but never complained. All four of the men who moved my furniture were considerate of my walls and careful with my furniture. Nothing was damaged nor lost. And they had wonderful attitudes and pleasant personalities. I thought the price was fair especially for the quality of service I received. I would recommend Two Men and A Truck to friends and family without hesitation.

Worked with Rich who was very helpful, professional and made sure I had the spot I needed. I am…read morevery happy to have found them and look forward to working with this business.

FILTHY, RAT INFESTED!!! DO NOT STORE ANYTHING YOU CARE ABOUT HERE!!!…read moreWe had constant rate increases even though they could not maintain the property at the rates they were already over charging for. We constantly complained that we saw rat droppings in our units and were told nothing could be done. After moving out of our units and several rate increases and no care for our items being covered in rat feces and urine we were the ones treated badly. Horrible customer service and no concern for our ruined items.

Excellent customer service. Always smiling and a kind word. Waited for me to arrive before the…read morehurricane so I could get propane. Will continue to do business with this company.

PROPANE BOTTLE REFILLS in Lakeland!!!…read more Brand New Propane refill station at the UHaul location on Memorial Blvd across from Lakeland Ford. Very nice people working here and happy to have you as a customer. Easy to get to in the center of town. I'll go back for all my refills!.....and Uhaul truck rentals. Support local business owners like these folks!