Cancel

    Open app

    Search

    iStorage

    3.1 (17 reviews)
    Open 6:00 am - 10:00 pm

    iStorage Photos

    You might also consider

    Recommended Reviews - iStorage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 months ago

    Business owner information

    Photo of Emily B.

    Emily B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Emily B.

    Emily B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Emily B.

    Emily B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shan D.
    14
    64
    24

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Very pleased with the assistance given by Nelson. I appreciate his patience and guidance. Highly recommend this storage.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Tawney P.

    Tawney P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Tawney P.

    Tawney P.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Tawney P.

    Tawney P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ken M.
    0
    35
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Tawney P.

    Tawney P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - iStorage

    Review Highlights - iStorage

    I did most of it online, and when I went into the office, Jeremy was fast, friendly, and efficient.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Hide-Away Storage

    Hide-Away Storage

    (7 reviews)

    $$

    Virgil A. This is not about the storage facility…read morecleanliness. This is about how you are getting ripoff through rate increases. I've been renting a unit from them since August 2020 and "YES" they do have you sign a contract. The rate increases that I have had over the last 29 months has been a total ripoff. I am paying more now then a person would if he or she would come in and rent a new unit the same size as mind. When confronting the management concerning the outrageous rate increase over the 29 month period I was told to simply "move out the unit and go get a family members to sign for a new unit." The management will lie and say its every 8 to 14 months but the increases are computer generated every 5 to 6 months. They get you by advertising the low rental unit prices. Then you are hit with those outrageous rate increases. That's where they make their money.

    My tenure with Hide-Away storage was great. The facility always was clean, accessible and the…read morestaff was helpful. I only had some concerns during my last two days of having my storage. As I was preparing to move-out, I communicated my intentions to the office staff and received some directives. My payment was due but I was told to go ahead and move-out then come to the office so that I did not have to pay a full month's rent. I was told that he did an over-ride in system so my code would not be blocked due to nonpayment. I drove an hour 10 minutes to finish moving out that evening but was unable to access the storage because my code had been taken out. I paid my movers for their troubles and contacted the office the next day and explained that I could not get the balance of my things and had to pay my movers. Apology was made to me and I was told to get the things that day and he would work with me regarding that day's prorated pay. After moving out, I followed instructions and called the office I got a guy that I had not dealt with before. He was a poor listener, pushy and unapologetic. Instead of listening carefully to what I was sharing about what had transpired and what I was told, he kept pushing me for the payment. I gave my card number then re-explained the situation before the payment went through. He replied, "Well, I just submitted the payment." This discussed me because in the end, not only did he charge me for the day that I came back due to the code not working, but he also charged me an extra day. He charged me for the day of my transaction which was the day after I actually got the remainder of my things. I left a message for the office manager as the poor listener told me that he would have to consider refunding me. I never got a call back. I called several times and receive no response. It feels intentional because I never was unable to contact them during the year that I stored with them. I'm all about fairness and customer service; in the end I didn't receive that although I had no complaints prior to the move-out. People work hard - don't take their money and Listen well/talk less!

    Pack & Load Services - The reason the door couldn't open or close

    Pack & Load Services

    (421 reviews)

    $$$

    I was quite impressed with the efficiency of the POD packing aspect of my move. I could not…read morebelieve my eyes when I saw how much was loaded into 1 POD; it was like a Tetris game. Three men arrived for the loading and it was completed in three hours. Naturally, I requested the same crew for the unload at my new house. When only two people showed up, I knew this would not be good. I have very big, heavy pieces that were overpowering for only 2 men. My wall unit was not properly assembled as it was not possible to accomplish with only 2 men. I called Pack and Load to request remediation. I requested 3 men to come back to my home and assemble my wall unit, that it may be used. The pieces were not tight enough to place anything on the main shelf. I was told that management would be made aware of the situation and get back to me. After multiple calls, no response to my request was ever received. I contacted the team leader for the men that did my load and unload as he has his own company and gave me his card. Money Movers, did not return my call for help either. I'm a disabled, widowed senior who had to hire a handy man to fix the issues created by Pack and Load. Use this company wisely.

    Where do I start? Customer Service is THE WORST. She is rude, a KAREN from Florida in all its…read moreglory. We went with a 65+ year old company for security and experience with our furniture and paid a fortune. What we got was a rude person that would not budge on the day of our load as it poured rain that came early. She said it was our problem not hers because she's in Florida and not in Texas. Would charge $375 if we rescheduled and could not guarantee a return tomorrow! We were responsible for protecting our furniture, not them. A complete different story than when Lance the salesman spoke to me. He said they took so much care that they moved grand pianos without issues. So if you are being romanced by Lance, Do Not Do It! Save yourself money and frustration. Use a local company with less years because that's exactly what they will do. They are nothing but a vendor that uses third party loaders. The crew that showed up was local and did not work for Pack and Load. They were nice and I wish our money would have gone to them directly. Instead, the rude woman gets a big cut. I cancelled the back end of "unloading" and will find a local business to do that for us. What a big waste of money on this company. IF I COULD GIVE ZEROS I WOULD. They do not even deserve the 1 star.

    iStorage - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...