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    Islewoods LLC

    4.0 (1 review)

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    Valyou - Charm 2.0 is Hawaii's Favorite New Bed

    Valyou

    3.6(469 reviews)
    0.4 mi•Downtown
    •$$

    Valyou Furniture is operating a scam…read more Jem I. will probably respond and say she doesn't know who I am or she will say she can't find my order. They just straight up took my money and never delivered a couch I ordered and I am out $2600. They are the same Valyou furniture that had was on the news for doing this years ago. They sell to customers across state lines so it makes it difficult to sue. I can't include the pic of my couch because I don't have one. They said they couldn't refund my money because they no longer worked with my payment processor. They certainly will take the same Apple Pay Payment from anyone from my bank now. It's a scam. No value because you get scammed. A very sad and frustrating experience. I will never buy furniture online again. Read the email she sent back to me. The order number is right there. Order VFM37389. Receipt for order attached.

    We ordered a Bali wood dining table 1600$ in March. Looks and quality were as pictured except one…read moreminor spot in the center. Fast forward to August, less than a year and my table is splitting. This was not from water damage, over use, or placing heavy objects, humidity or weather related. It just started to split at the end and has continued to grow. Contacted warrenty support which responds quickly. This is what they said not under warrenty. Buyer beware here is their response for me to take care of this on my own. For the price and support this is a 1 star would be zero if possible. That said, here are some suggestions you may consider to help manage or improve the condition: Use a wood filler or repair putty to smooth out the split area, followed by a light sanding and touch-up stain. Apply furniture wax or sealant to protect the wood from absorbing excess moisture in the future. Maintain stable room conditions by keeping the furniture away from direct sunlight, heaters, or damp areas to minimize further expansion or contraction. Engage a local furniture repair service if you'd prefer a professional touch-up. We'll be closing the claim since this type of concern is not covered under the warranty.

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    Valyou - Charm 2.0 is Hawaii's Favorite New Bed

    Charm 2.0 is Hawaii's Favorite New Bed

    Valyou - The Australian

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    The Australian

    SoHa Living Kahala - 30% off

    SoHa Living Kahala

    3.7(87 reviews)
    4.6 mi•Kahala
    •$$

    It's a really cute store. Lots of great stuff…read more However, I really dislike that they sell shells and coral. I don't understand why on earth they would sell those things? It's not sustainable and ocean friendly. You're a store in Hawaii where you need to be ocean and eco friendly which I don't think that is. Please reconsider selling these things because I find it hard to shop in the store and supporting this.

    Rita, supervisor said she didn't give me a hard time? Really when you don't give the customer what…read morethey want cause the CUSTOMER IS ALWAYS RIGHT! " I came the other day to return a Christmas present my daughter received! The sales clerk would not give my a merchandise credit even it was clearly a SOHA Living item marked $35.80 with NO red line! She said since I did not have a gift receipt or know my daughters girlfriends name so they could look it up, there was Nothing she could do!!! Really? I asked for the supervisor/manager! That's when Rita came to the counter, again asking me all those same questions that I didn't know! Why should it matter?? I have your merchandise, not marked down!! Plus, I showed her a 1/2 page advertisement that was in the newspaper stating "After Christmas SALE up to 70% off". I had come in on 12/26 and there were only signs of 50% off! When I asked, what was 70% off, the girl at counter said it was online! But she couldn't find anything online that was 70% off! So very misleading! FALSE ADVERTISING!! So when Rita said she had to call her manager, I told her to ask about the ad! Well, Rita returns and finally gives me a gift card for $35.80. No tax? I'm sure all my credits have included the tax!! Also, she didn't talk to anyone and just decided to do " the right thing" But claimed she did not give me a hard time! I really like this store and appreciate 2 sisters who went to Punahou started this business and SoHa Keiki but will have to think twice on patronizing them because of the bad customer service! Please note that I gave this business a 5 Star Review on 4/18/2018! Wow, how much has changed in those 6 years! So sad!!

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    SoHa Living Kahala
    SoHa Living Kahala
    SoHa Living Kahala

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    Islewoods LLC - homedecor - Updated October 2026

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