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    Ironwood Outpost

    5.0 (2 reviews)
    Closed 9:00 am - 1:00 pm

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    10
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    85

    6 months ago

    An Excellent mailing service! I get all my UPS and FedEx stuff sent here (Amazon FTW).

    Helpful 1
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    2 years ago

    Great service! I have never lost a package and they are super friendly! It's the only service I need and I avoid the post office lines.

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    Moon Mountain Mail - Business sign.

    Moon Mountain Mail

    (22 reviews)

    I should have read the recent reviews but I didn't. I…read morecalled first thing on Monday morning and spoke with Skyler who was very pleasant on the phone. He suggested that I use their website to start service as he was waiting for toner to be delivered and therefore couldn't do the paperwork manually at that time. He advised me that after I completed the online process I would receive a response email from them the same day. I went online, completed the form, uploaded the required 2 forms of ID and I paid the $84 fee for seasonal service. After a few hours when I didn't receive the email he promised, I tried calling. The phone just went into a continuous loop or ringing, hold music and ringing again. I tried several times throughout the afternoon with no luck. I wondered if I had perhaps made a typo of my email address so I sent an email to Moon Mountain Mail inquiring about my account. I received no response to that email. On Tuesday I tried calling again several times with no luck and still no reply to to my email. On Wednesday, my husband and I drive 45 minutes to Quartzsite to see if we could get this service going. There was a man at the counter in front of us who had received notification that an expected package had been delivered. He had supplied the clerk with his box number. The clerk went to the box to check and came back to say that the package had not arrived. The man was rightly perplexed since he was looking at the tracking on his phone that said it was delivered. The clerk advised him that Moon Mountain accepts the truckload shipping which updates tracking for everything on the truck's manifest. He went on to say that it could take them 2 or 3 days to process those packages and the customer would need to check back in a few days. Since we run two small businesses, this delay in receiving shipments was concerning but I waited my turn. When it was my turn I explained why I was there. Skyler told me that it could take a few days for me to get a response to my email because he's out of toner (I didn't process that comment immediately). I asked if he could please get our account set up as we currently don't have a shipping address in AZ. He said we would need to come back later in the day. We went outside and discussed the fact that the facility is chaotic, the customers are disgruntled and the building doesn't even look set up for business. The door doesn't close, the cement stairs are deteriorating and then there was the comment that he couldn't process my email because he doesn't have any toner. We decided that perhaps we should just cancel the service before it even starts. So I went back in to let him know that I'd really rather just have my money back and never mind starting the service. I expected he would process that transaction for me, but he told me that I'd need to handle that with my bank. I didn't bother to tell him that I worked in the banking industry for 9 years and I know how this should work. I couldn't be bothered at this point. I do businesses with organizations that make customer service a priority. I told him I would do that and I did. This place is slipshod at best. Read the rest of the reviews and find somewhere else to do business.

    I put in the address to Amazon for delivery. I kept getting flags the the address "could not be…read moreverified". I tried calling and sending email. Cannot get responses. They are children that need to be better trained.

    US Post Office

    US Post Office

    (2 reviews)

    Most orders from Amazon don't tell you ahead of time who the carrier is. USPS does not deliver…read moreanything in Earp California. USPS will not deliver to Earp, the California side of the Colorado River. It's very frustrating. Your packages all get sent back to seller. You can get a PO Box but if you don't know ahead of time who the carrier is, you have to put the PO Box number on the delivery address. It's a real problem. They won't hold packages either. Plus the women who runs this dinky US post office is very rude. The cost to have a PO Box. It costs $200 a year. This is an absolute waist, most of the time it's all junk mail in your box.

    Absolutely horrendous post office. Staff (Nicole) is rude and does not know how to conduct…read morebusiness. Needs a serious overview of staff, replacement of staff. Does not deliver, nor hold package for even a day (24hrs). This post office is absolutely useless and should not even exist if this is the type of service, or lack thereof, they refuse to provide. Will be contacting district office to file complaint against staff and their procedures. I can not believe how rude and useless they are. Honestly hope they never get treated the way they treat others. I strongly suggest moving your mailing options to Parker, or up River CA (Parker Dam Post Office) and shut this one down, The attendee Nicole has no business working in the post office at all. Negative stars... When asked for her district office number, or to speak with a supervisor, she refused and said they don't have a number to call and complain.... This is so unacceptable, the employee Nicole should be fired.. There have been multiple complaints on this woman that I didn't believe until I faced the issues myself.

    Ironwood Outpost - mailboxcenters - Updated May 2026

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