I should have read the recent reviews but I didn't. I…read morecalled first thing on Monday morning and spoke with Skyler who was very pleasant on the phone. He suggested that I use their website to start service as he was waiting for toner to be delivered and therefore couldn't do the paperwork manually at that time. He advised me that after I completed the online process I would receive a response email from them the same day. I went online, completed the form, uploaded the required 2 forms of ID and I paid the $84 fee for seasonal service. After a few hours when I didn't receive the email he promised, I tried calling. The phone just went into a continuous loop or ringing, hold music and ringing again. I tried several times throughout the afternoon with no luck. I wondered if I had perhaps made a typo of my email address so I sent an email to Moon Mountain Mail inquiring about my account. I received no response to that email. On Tuesday I tried calling again several times with no luck and still no reply to to my email. On Wednesday, my husband and I drive 45 minutes to Quartzsite to see if we could get this service going. There was a man at the counter in front of us who had received notification that an expected package had been delivered. He had supplied the clerk with his box number. The clerk went to the box to check and came back to say that the package had not arrived. The man was rightly perplexed since he was looking at the tracking on his phone that said it was delivered. The clerk advised him that Moon Mountain accepts the truckload shipping which updates tracking for everything on the truck's manifest. He went on to say that it could take them 2 or 3 days to process those packages and the customer would need to check back in a few days. Since we run two small businesses, this delay in receiving shipments was concerning but I waited my turn. When it was my turn I explained why I was there. Skyler told me that it could take a few days for me to get a response to my email because he's out of toner (I didn't process that comment immediately). I asked if he could please get our account set up as we currently don't have a shipping address in AZ. He said we would need to come back later in the day. We went outside and discussed the fact that the facility is chaotic, the customers are disgruntled and the building doesn't even look set up for business. The door doesn't close, the cement stairs are deteriorating and then there was the comment that he couldn't process my email because he doesn't have any toner. We decided that perhaps we should just cancel the service before it even starts. So I went back in to let him know that I'd really rather just have my money back and never mind starting the service. I expected he would process that transaction for me, but he told me that I'd need to handle that with my bank. I didn't bother to tell him that I worked in the banking industry for 9 years and I know how this should work. I couldn't be bothered at this point. I do businesses with organizations that make customer service a priority. I told him I would do that and I did. This place is slipshod at best. Read the rest of the reviews and find somewhere else to do business.

I put in the address to Amazon for delivery. I kept getting flags the the address "could not be…read moreverified". I tried calling and sending email. Cannot get responses. They are children that need to be better trained.

An Excellent mailing service! I get all my UPS and FedEx stuff sent here (Amazon FTW).read more

Great service! I have never lost a package and they are super friendly! It's the only service I…read moreneed and I avoid the post office lines.

Rented a trailer from this local U-haul & when we went to pick up trailer, they were very friendly…read more& accommodating, and hooked everything up for us. However on our way back to the house, trailer lights quit working. It was after 5 so the u-haul was closed but fortunately a good samaritan (who worked at RV World in Quartzsite) stopped to help. He discovered that the electrical connection for trailer lights that U-haul had sold us was defective. We bought new one from RV World & were good to go. Fast forward two days, finally packed & ready to go. Checked trailer lights & saw they weren't working so pulled into U -haul & asked them if they would check electrical connection, I wasn't sure it was plugged in correctly. This time the lady at the desk was quite brusque, refused to help, just gave me a number for u-haul road side assistance. A few hours later someone finally came to assist me & they discovered that I had accidentally plugged the trailer lights into the electrical cap cover & not the other end of electrical connection. If the lady inside the U -haul hadn't been so lazy & rude, I could have been on the road hours earlier, hence the two stars.

We rented a 50' enclosed space to store household goods prior to closing on our new home. The…read morespace was clean with concrete floors and very high ceilings. After moving our stuff out of storage into our house we decided to rent an outdoor lot to park our 5th wheel trailer. The lot is surrounded by high chain link fences for security. Prices are reasonable for this area where there are limited large storage units or secure parking for RV's. The company is easy to get ahold of and rentals can be reserved online. Rental payments can be automatically charged to a credit card. We have been very pleased with in-store secure self storage.

This was an amazing customer service experience. I am new to the need of a storage unit. I…read moreblindly called this business and Bárbara was amazing. She made the task so easy and clear.

Fairly easy to do business with: one negative is, you cannot send packages that go by USPS there.read more

Open arms outreach! QIA is a Joyful melting pot of spirit, service and community rising from the…read moredesert. Sometimes goofy, mostly organized, never boring!

As one business owner to another, don't. Just don't…read more... Nice friendly sales reps but its the backend that will really hurt your business and there is no accountability. If a freight is damaged, destroyed or lost, its suddenly "not their problem" and cant help you but you still need to pay for shipping or they cancel your account and there is never a refund, ever. These guys are just middle men and women, nice folks, but definitely not worth the hassle, there are plenty of other brokers who will help you and save your company money.

Been using Honest Freight the last year and I can't recommend them enough. SUPER fast in sending…read morequotes. I typically go with them over other shipping centers because of their excellent customer service. Sometimes I will pay extra through them because I know how well they will handle the shipment before and after. When you're in business, customer service means everything and these guys have nailed it.

Very nice and helpful proprietor. Spent the nite. Large sites for a MH and tow pickup. Would stay…read morehere anytime.

Great place to visit! Arrived in February for a week and decided to spend a month! Large sites…read more On site laundry. Clean showers. Great people! The park leads right out to the desert so we did not have to trailer our side by side to a trail head. Hundreds of miles of trails to ride. Someone always going on a ride daily so we never road alone. Bingo was a lot of fun and they also offered some kind of activity every day! They offer propane pickup from your site, fill it for you and then return We will be back next season for the winter!