Pros Nicely located…read moreright off the freeway with great access. Very clean. Office hours staffed, as advertised. Great price when I signed up. Competitive for the area. Vehicle area covered. Looks like good coverage with video cameras. Cons Signup process does not have an option to opt out for insurance sold by the property. Staff on site disputes this, but its true. Had to request refund via an office visit. At 60 days got a notice of a 25 percent price increase. Note: contract is month-to-month, with clause that price can increase to over 300 percent of the original sign up price.

Angie is absolutely amazing!!! She will definitely go above and beyond her customer service role!!!…read moreHighly recommend.

This review would be a 5 on account of the great staff, especially Misty. Recent changes to the…read morewebsite system from the corporate office lower my approval. The company has changed the web interface twice in a handful of months, first to require my cc be stored (I could still manually delete at the time), and second to seemingly require a phone number to *first* identify my account, and *if* that is done to *then* give me access to the account login screen. Ok, I finally noticed that I could scroll down to use the direct login method, but most people will fall into the first method b/c of the way you structure the webpage. Most people use the SMS system which is horribly insecure. See: https://www.cnet.com/news/privacy/do-you-use-sms-for-two-factor-authentication-heres-why-you-shouldnt/ https://www.zdnet.com/article/why-sms-two-factor-authentication-codes-arent-safe-and-what-to-use-instead/ ... and for the more geeky: https://security.stackexchange.com/questions/11493/how-hard-is-it-to-intercept-sms-two-factor-authentication I use keepass (who keeps their branding promises), so unlike many people, using SMS probably makes me *less secure*. The company should at least warn not to use SMS, but how do I know that the storage company is not now in the business of tracking their customers? Anyway, how about using more secure two-factor methods? I will try switching to VOIP to avoid the risk. Finally, back to storing my cc: I don't like it, but at the least, not storing the security code on the back (requiring it each time) might be better before the next (inevitable?) data breach. Having to work with the bank over scams and account fraud is costing Americans a lot of time, and I do not appreciate companies' "going with the flow" on financial corruption! Thank you for fixing the problem. I am definitely willing to click a few extra buttons for a lot more security!

Misty is the best ! Responds very fast and very nice and…read morehelpful! I only use this storage because of her.

I wanted to rent 2 or 3 units. I called 25 times couldn't get the guy to ever call back.read more

I would of given 5 stars but they sat on my key deposit check for almost 2 months. They dated the…read morecheck about a week after I returned the keys but didn't mail it for another 45 days. The storage unit we rented was clean and operated properly. They supplied a lock that we had to use. The facility does not have a fence or walls to secure it and it is right off the road. They do have security cameras. Overall it good. Just wish they would have mailed the check in a timely manner.

Saturday, 2-08-2025: I pretty much come in here often to pick up my mail & packages. They continue…read moreto offer superb customer service. If I have packages they already have them out for me to collect by the time I enter. Package notifications are sent via email, which makes it very convenient. No more stolen items! So take that porch pirates! Today Tracy was there & it was getting close to 5:00 pm. She is absolutely the best and so is Corinne, Samantha, and another sweet lady , whose name I haven't captured. I love it here and it's worth paying extra for peace of mind!

Just rented a 10x20 and this place is really nice! Everyone here is very friendly and helpful…read more Great security and well maintained units.

Easy and super fast check in!! David was very nice and personally showed me to the unit. 10/10…read morerecommend!! :D Thank you so much!!

I loved that I was able to hold my unit while I made my final decision and that the sign up and…read morecontract process was so easy. Hans reached out to make sure I had everything I needed, and when I moved in, was so great to work with. The unit is the perfect size and is very clean.

My husband and I bought a 45 foot RV recently and if you have ever owned an RV you know in the…read morebeginning its VERY overwhelming. We were looking for an indoor storage facility that we could trust with such a valuable purchase to keep it safe and out of the elements but also be taken care of like we would ourselves. Not only is Jose knowledgable and very kind, this entire experience we have had from day 1 has been nothing short of incredible. Jose and Michael have been right there whenever we arrive, ready to go, and ready to help in any way possible. We have had additional challenges that are completely out of the realm of storing an RV and they both have been right there to help as if they were part of our family. In a world where kindness and going above and beyond seems like its almost non existence you can tell that this is just their way of doing things. Not only is it refreshing, it releases so much stress on us and has been a huge blessing. I could go on about how great they are. If you are thinking about giving Premier Indoor Boat and RV Storage your business, don't walk, run. They are incredible!

Let's start out by saying I've been a long time customer. Since 2019. Storing my 36 ft class A. I…read morehave used their indoor and outdoor services. Over the years I have seen the quality of service rapidly decline. The place is packed and there's barely ever anyone there to help you. If there is it's usually someone maybe around 20 years old that's goofing around and could care less about you. They also will never have any answers to anything. I had my RV outside but they were packing it in like a sardine and I wanted it indoors for the summer days to preserve the roof. So I laid a premium. At the time around 550. For indoor service plus an extra 25 for 20 amp to keep the battery's healthy. Welp. Not sure what they did. When I checked my rv out - the batteries were completely shot. Can't even ignite the generator. These are new batteries btw. Also my leveling system is going nuts and beeping. So now I have to take my rv in for repair. Even though I have textual proof they PROMISED to take care of the electric. But then it gets worse! I realized the sliding plastic protector on my screen door that prevents people from getting to the handle from the outside was completely missing. I looked on the ground and there were a few broken pieces. Meaning someone broke it and hid the evidence. But we're so dumb they left a few pieces behind. So then I snooped around and realized that someone had Belen sleeping in my bed! I could tell from the sheets and pillow indentation. You see what they don't know is I had the RV staged for sales photos with very nicely made up bedding. And hand driven it at all since making the bed. So needless to say I packed her up immediately and drove her to a place that is half the price up the street with my own spot and gated security. What's the point of trusting your RV to a premium full service place that's not going to do any service and break in and use your RV as a resting spot? Oh. And they hiked the rates up because you know "the times" and I was paying I think around 630/mo by the end. I don't understand why they have so many good reviews. I can only imagine they buy them or they are legacy. This place is so dumb there's also only one code for the secure gate. They change it maybe once every two years. I'm fairly confident I could go back. Gain entry and walk right into someone's RV if I wanted to. Best avoid. Save your money and look up the 15 a little bit. Much better options.

I've been totally satisfied with the service, the personnel, and the facilities. I've been storing…read moremy RV here about 3 years. For those who want to complain, try beating their price, or finding a RV storage with covered storage, a RV wash area, and RV dump. While no place is perfect, this one for me checks all the boxes.

Trailer brakes were cut at this facility. Do not recommend this storage facility. There needs to be…read moremore security.

Great experiences David and Manny! Thank you for taking so much stress out of my possible…read morenightmares! Just call this family business first for great customer service, price and customer care. They gave me a great deal and are extremely polite. Their boxes are fresh, clean and you get dealt with respectfully. We worked together to make this experience seamless for me. I think I was their first customer and David sorted me out after other similar well known storage box companies let me down. Manny showed up with the container and the experience was a mirror image of my phone experience. This business needs to flourish in So Cal! If you check my reviews you will note I am passionate about great customer service and promoting new businesses that give just that!!! Ditch the same old names, help a new company.

From the owner: Get Simple Box of Palm Springs is conveniently located in Indio and provides Portable Storage and…read moreMoving Container Rentals and Shipping Containers for Sale, with expert ground-level container delivery to homes and businesses surrounding Riverside County. A Container from Get Simple Box is rodent-proof, waterproof, and made of 14-gauge steel. We are local, professional, and kind and we have a selection of New and Used Shipping Containers available for you to choose from. Come visit us to choose your own Container or Call to schedule delivery.

Mary was incredibly helpful. Very easy to rent. Everything was very clean and well managed.read more

great customer support the front desk employee was nice and very helpful even walking down and…read moreshowing us the unit before making my decision