Pros Nicely located…read moreright off the freeway with great access. Very clean. Office hours staffed, as advertised. Great price when I signed up. Competitive for the area. Vehicle area covered. Looks like good coverage with video cameras. Cons Signup process does not have an option to opt out for insurance sold by the property. Staff on site disputes this, but its true. Had to request refund via an office visit. At 60 days got a notice of a 25 percent price increase. Note: contract is month-to-month, with clause that price can increase to over 300 percent of the original sign up price.

Angie is absolutely amazing!!! She will definitely go above and beyond her customer service role!!!…read moreHighly recommend.

Transloaded load from one trailer to another, quick service and lots of room for parking. Moreover,…read moremy equipment and cargo were kept absolutely safe and secure...will definitely use them again! Highly recommend them!

From the owner: Consolidation of freight -Cross docking…read more-Storage of customers goods. -Last mile delivery - FTL and PTL -Repacking of damaged/shifted freight -Truck & Trailer Parking -Long term storage - Repairs and Maintenance

These guys are the most helpful and professional staff I've ever worked with .They have by far the…read morecleanest units in town .

Great, friendly staff. Clean, easily accessible location. Many size choices. Good hours.read more

We were at a cross-town facility, since July 24. Started at $90. Four months later, raised to $130…read more( wanted $150). By the time we left (July 26), it was going to $188. Long story short, VRSS is run by a nice family charging honest rates. The security seems to be great! Extra clean hallways. Happy to be here!!!

Excellent customer service!!!! Clean, quiet and very safe. Prices are very competitive.read more

I've stored my items here for years and just recently got an Rv storage space. Alexis and Sean made…read morethe process really easy and took great care of me.

Trailer brakes were cut at this facility. Do not recommend this storage facility. There needs to be…read moremore security.

Great experiences David and Manny! Thank you for taking so much stress out of my possible…read morenightmares! Just call this family business first for great customer service, price and customer care. They gave me a great deal and are extremely polite. Their boxes are fresh, clean and you get dealt with respectfully. We worked together to make this experience seamless for me. I think I was their first customer and David sorted me out after other similar well known storage box companies let me down. Manny showed up with the container and the experience was a mirror image of my phone experience. This business needs to flourish in So Cal! If you check my reviews you will note I am passionate about great customer service and promoting new businesses that give just that!!! Ditch the same old names, help a new company.

From the owner: Get Simple Box of Palm Springs is conveniently located in Indio and provides Portable Storage and…read moreMoving Container Rentals and Shipping Containers for Sale, with expert ground-level container delivery to homes and businesses surrounding Riverside County. A Container from Get Simple Box is rodent-proof, waterproof, and made of 14-gauge steel. We are local, professional, and kind and we have a selection of New and Used Shipping Containers available for you to choose from. Come visit us to choose your own Container or Call to schedule delivery.

My husband and I bought a 45 foot RV recently and if you have ever owned an RV you know in the…read morebeginning its VERY overwhelming. We were looking for an indoor storage facility that we could trust with such a valuable purchase to keep it safe and out of the elements but also be taken care of like we would ourselves. Not only is Jose knowledgable and very kind, this entire experience we have had from day 1 has been nothing short of incredible. Jose and Michael have been right there whenever we arrive, ready to go, and ready to help in any way possible. We have had additional challenges that are completely out of the realm of storing an RV and they both have been right there to help as if they were part of our family. In a world where kindness and going above and beyond seems like its almost non existence you can tell that this is just their way of doing things. Not only is it refreshing, it releases so much stress on us and has been a huge blessing. I could go on about how great they are. If you are thinking about giving Premier Indoor Boat and RV Storage your business, don't walk, run. They are incredible!

Let's start out by saying I've been a long time customer. Since 2019. Storing my 36 ft class A. I…read morehave used their indoor and outdoor services. Over the years I have seen the quality of service rapidly decline. The place is packed and there's barely ever anyone there to help you. If there is it's usually someone maybe around 20 years old that's goofing around and could care less about you. They also will never have any answers to anything. I had my RV outside but they were packing it in like a sardine and I wanted it indoors for the summer days to preserve the roof. So I laid a premium. At the time around 550. For indoor service plus an extra 25 for 20 amp to keep the battery's healthy. Welp. Not sure what they did. When I checked my rv out - the batteries were completely shot. Can't even ignite the generator. These are new batteries btw. Also my leveling system is going nuts and beeping. So now I have to take my rv in for repair. Even though I have textual proof they PROMISED to take care of the electric. But then it gets worse! I realized the sliding plastic protector on my screen door that prevents people from getting to the handle from the outside was completely missing. I looked on the ground and there were a few broken pieces. Meaning someone broke it and hid the evidence. But we're so dumb they left a few pieces behind. So then I snooped around and realized that someone had Belen sleeping in my bed! I could tell from the sheets and pillow indentation. You see what they don't know is I had the RV staged for sales photos with very nicely made up bedding. And hand driven it at all since making the bed. So needless to say I packed her up immediately and drove her to a place that is half the price up the street with my own spot and gated security. What's the point of trusting your RV to a premium full service place that's not going to do any service and break in and use your RV as a resting spot? Oh. And they hiked the rates up because you know "the times" and I was paying I think around 630/mo by the end. I don't understand why they have so many good reviews. I can only imagine they buy them or they are legacy. This place is so dumb there's also only one code for the secure gate. They change it maybe once every two years. I'm fairly confident I could go back. Gain entry and walk right into someone's RV if I wanted to. Best avoid. Save your money and look up the 15 a little bit. Much better options.

The move into storage was easy and went fantastic. The office was super helpful…read more They answered all my questions

I chose U-Haul because of the brand and I thought it could be trusted and reliable for my storage…read moreneeds. Instead I've dealt with erroneous information, late notice letters, site manager not returning any of my calls, and even a prelien notice although my form of payment was on file for autopay (they had systems issues). This all took place in less than a month. I have many options of storage in the area. Price was not a factor but brand trust and servwas. I have since moved out and would never choose or recommend U-Haul for storage to anyone! When Carolina, the site manager at the location on Jefferson Avenue in Murrieta Ca, finally bothered herself to get on a call with me, she showed no empathy for the mistakes made. I asked her to ensure a letter in writing is mailed that the pre-lien notice was sent in error and my account is up to date. All I got was a billing statement with a zero balance. If your system can bother me with erroneous pre lien notices you can bother yourself with sending me the same written notice it's an error and is resolved. I had hoped to get that in writing since I wasted more of my time writing a review on their business site. Nope! I moved out the same day that I finally got to speak with Carolina primarily for her lack of care or concern. If she would have apologized and assured me that I would have no further troubles with their system not charging my autopay, I might have given them a chance. However, she did not even bother to care when I mentioned I would most likely move out due to all the issues in less than 3 weeks. I moved out same day and still was not able to get any letter of apology or statement that my account was paid in full, moved out, and no lien was placed- even though I was told their EA-- whatever that is- would email me. Throughout this ordeal the staff was kind, courteous and showed more concern than the site manager- it appears they're used to making up for system, corporate, and management issues. This review, and google review were my next options and more importantly word of mouth! To help an interested party be aware of getting in contract with U-Haul for storage on Jefferson. You lost a great customer. And I really doubt you care since that's all I've gotten since I moved in- and out; lack of concern, no reliability & can't be trusted system. No thanks! Got better things to do than deal with a business

Man! What can I say Jose did an amazing job and even went above and beyond what he had to do. Thank…read moreyou for all your help today. God bless you!

Service is amazing and the drivers (Eric) is always going above and beyond. Highly recommended for…read moreall rental needs.