I've been in Havasu for 31 years. And in general, whether it's regarding delivery of mail/pkgs, or in the actual office my experience has been less than positive. HOWEVER, I have been having issues with undeliverable mail as of late. I reluctantly phoned the Havasu Post Office and was helped by a young man by the name of Logan. This was the first time in 31 years that I hadn't hung up the phone feeling disgruntled with our Post office. Logan helped me resolve my problem and was good natured while doing so. Thanks Logan! Maybe there's hope for This local office after all. read more

Always fresh; BUT fries are substandard! If you want fries, there is a number of other good choices.

This post office has some of the worst customer service I've ever experienced. The employees at the service desk are nice and informative. However, I've had a PO Box at the McCulloch location for over ten years. They are frequently putting my mail in other customers boxes, and likewise I receive mail in my box which belongs to others. I've brought this up with the person who seems to be in charge, each time she has little interest or seems annoyed that I brought it to her attention. read more

We were vacationing in LHC and the only thing I bought for my friends were postcards. Sorry guys I'm not buying anyone anything but a postcard. I requested to the clerk to have the postcards hand cancelled and she was very kind and helpful. The workers are C19 pandemic friendly with plexiglass windows and full face shields. read more

US Post Office - Post Cards on their way - Post Offices Near Me - Lake Havasu City, Arizona

Stopped by the post office to mail a few things and five stars for Mariah Something-Else. She was very helpful and friendly and funny. Thank you so much! read more

Been living in havasu two years. Multiple times we got notified by amazon our package has been delivered. But there is no package. Each time we go to the post office and they have to back track and find they delivered to wrong address. This has happened several times now. Im sorry but the job aint that hard! Weve spoken to supervisors and they just offer excuses and say thays the way it is nowaday. Bullcrap! Get it fixed or discipline your damn emoloyees read more

Who the heck EVER hired Athena? What terrible customer service, POOR people skills, and the lady even scolded an employee in front of me and another customer standing in line. I had a question and the employee went to the back to what I assume was ask, Athena was walking through the door and told the employee "don't come at me with stupid questions, hurry up" IMAGINE MY SHOCK! I found out she was a supervisor when the employee came back. She looked like she was going to cry! For gods sake, fire the damn lady! I asked to speak to her manager and the employee said she was out on COVID leave. I'll be calling this week to speak to someone. read more

OMG. put my outgoing mail out yesterday morning. At 4:28 pm, the driver comes, and delivers a package, and did not pick up my outgoing. 1. the flag was up. 2. he parked right in front of the mailbox, and then proceeded to walk all thru the yard. I've told them a million times where to put packages!!! What is wrong with these people???? Needless to say, my outgoing sat out there all night, and is still sitting there thank goodness!! read more

This post office is worst anywhere, will give 1/16 of a star for good AC, avoid if possible. Thanks, I hope it gets better at some point. read more

This is one of the best post office's in this country. Fast, friendly, knowledgeable. Truly one of the best things about our little town.

Called to inquire about starting mail service to a newly constructed house that has never had service before. Call was answered on the first ring and the gentleman was very polite and helpful. He was able to start my mail service immediately right over the phone. An excellent experience. read more

This post office goes above & beyond to give excellent customer service. Dean Lego has helped us on numerous occasions. He is always professional & efficient. read more

Seems to be quick on a regular basis. Parking lot was pretty full when I arrived, but it didn't seem to take long at all to ship my items. read more

US Post Office - Havasu Post Office - Post Offices Near Me - Lake Havasu City, Arizona

Is it even worth it to rate the USPS? They are absolutely terrible. The service is God-awful and it makes you not feel as bad when you hear rumors of postal employees losing their jobs. If they act like these guys, then I'm sure there are better quality candidates out there! I complained a few times about my "signature required" mail not being delivered. I would see my postal delivery person just stick the "card" in the box and keep driving. I would go out to my box and it was one of those cards that said, "we attempted to deliver your item, but you weren't home..." WTF?! Are you kidding me? I just saw the guy drive off! I complained and you know what I was told? "We get paid the same whether we work 4 hours a day or 10, therefore, we all try to get done as soon as possible so we can go home early". Seriously? Really? You've got to be kidding me. This is why the USPS needs a complete overhaul. That kind of mentality of employee needs to be reminded of what it's like to be UNemployed. read more

Good customer service, very professional and helpful. Which is a good thing when they are handling your mail. ;) read more

US Post Office - Post Offices Near Me - Lake Havasu City, Arizona

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My mail lady refuses to ring my doorbell when walking up to my porch to deliver my packages! I have called and complained about this and she still does it. The worst mail person I have ever had. I mean you are already walking to my porch just ring the doorbell! Since I am notating this and have called and complained any packages that are stolen will be the responsibility of this post office just ridiculous. read more

Came into the post office to pick up a package due to an address problem. Was helped immediately and everyone was super nice! This post office runs efficiently. read more

Went in there with a simple question. The clueless lady who reminded me of a Wal-Mart greeter directed me to a supervisor in the back office, who might have been the Post Master. He could not be bothered. A very dismissive jerk. I think Fed Ex and UPS should replace our Postal Service. read more

Their entrance doors are horrible. They weigh hundred pounds unless you want to wait for the handicap buttons to open it slowly. Please get your automatic sensor to work! Also there is absolutely no automated services/kiosk after hours. And the other complaint is the fact that there is no after hours drop box as well for larger packages. This is the most outdated post office I've ever been to. There are young people that live in the town here that do need to conduct business as well. read more

The workers in the PO are nice, but outside of that, it's the worst I've ever seen and the Postmaster doesn't seem to care. I picked up our mail from a 'hold' and found the mail for 10 people in my bundle of mail. In my rural area, the Postmaster refuses to put a regular carrier to service our mailboxes, so mail arrives anywhere from 0800-1700 and we are consistently getting mail from other neighbors and packages are lost. It's getting to the point, that I may get a PO downtown. There are serious issues with this PO. read more

While my wife and six year old son was waiting in line he had to go to the bathroom the lady at the desk said no you should potty train him. This is the second time this lady who is working the counter has been rude and unhelpful to my wife when asked to use a pen she explained that the US POST OFFICE doesn't supply pens to the public. I do believe that the public pays for her to help the public .end result was that my son peed himself thanks lake havasu city post office read more

Tonight we watched the mail truck drive by. The person delivering put one package from Amazon in our mailbox. The other one was larger (would have required a walk up our driveway) so they recorded it as "attempted delivery" with Amazon. That's a lie and now I have to go pick it up at the post office. Pure laziness. read more

The staff and management were very professional and helpful. They were attentive and quick about taking care of all the crazy packages I needed to get sent out. read more

The delivery drivers are skidding up to the mail boxes causing deep ruts in the gravel! I have pictures! I have seen skid marks on my neighbors driveway which is about 10 feet away, have pictures of that also. I have lived here for 45+ years and never had this problem! Wanted to speak with Debbie (Postmaster) but spoke with the useless supervisor! Was told to put pavers down! I've seen pavers torn up too, from the bad driving! If they are skidding, do they need new brakes?, or just driving too fast?! We need a solution to stop this immediately! Debbie - please speak with all your drivers! I have 3 favorite girls in the inside that are very friendly and helpful! read more

I just had one question & had to jump thru hoops never did get thru & all I wanted to know is how much the brinks in front of the Post Office went for for donations! The local # & the 800 # were always busy! It was very important to me as years ago we did my mother & now that her sister passed, I wanted them enshrined side by side! Very disappointed! read more

Wow I called at 7:15am and my call was answered right away by an actual human being. Amazing!

Behind the times. No package drop, no self service postage..and the "scale" they offer looks like it belongs in The Flintstones.

The Phone system is Really Bad The AI computer that picks up is a Bad Joke A direct Line to the Post office is 928 855-2361

i have tried for 4 days to call and talk to a human being, from 8 in the morning to 4 in the afternoon, busy atleast 25 times, i can't believe it, they must have it off the hook!! i think this is the worst post office in usa for other reasons too!! read more

I think they have the worst customer service That I have ever recieved.I was expecting a package on 3-1 , The mail carrier left a notice in my mail box instead of knocking on my door to sign for it.The following day I called the 800 number to have them redeliver it on 3-3 I was given a confo # and it was confirmed that it would be redelivered 3-3 . On 3-3 I stayed home all day ,so that I would be home to sign for it, 5pm came , and the mail carrier did not redeliver it. I called the 800 number back and told them that I would be in to the post office on 3-4 to pick up the package. I waited in line for 30 min.and when It was finally my turn in line,and I explained to the clerk what I was there for and gave the clerk my new confo # ,She advised me that the confo number is useless to them.She returned 10 min later and told me they were looking for my package. another 10 minutes goes by and the post master VERY rudely informed me ,that I had already signed and picked up my package the day before???????? I called him on it and said that was total BS!! I also told him I was not freaken crazy !! that I absolutely did not pick up my package , nor was it ever delivered.!! Needless to say when I arrived home this afternoon ,it was on my door step..... I always have bad experiences when I have to go to this post office.I am disabled and can not tolerate standing for longer than 5 minutes w/o being in extreme pain.They need a number system ,like other big post offices have,so that the handicap have a place to sit while waiting for their turn in line. After this last experience that I recieved today , I will no longer EVER go to that post office again!! they lie and then have the nerve to try blaming you for their mistakes and insinuate that you the customer area liar and crazy!! I deserve a aploigy to say the VERY least!!!! I would rate them a big fat O read more