Everything seemed fine until after the deal was done. I was promised weatherproof floor mats as…read morepart of the purchase agreement, but now they're refusing to provide them because I didn't give a "perfect" survey score. To be clear, the survey was not part of any written agreement I signed, it was a verbal request to give the salesperson all 10s. I did provide high marks, but apparently, it wasn't "perfect" enough for them. Instead of honoring the deal, they're using the survey as an excuse to back out of providing something as small as $200 floor mats even though we signed an agreement. This behavior is petty, unprofessional, and a huge red flag for how they treat customers. A business that puts more value on a survey than honoring their commitments and signed agreements, is not one you can trust. Go to a dealership that respects their customers and stands by their word.

I spent 25 hours helping my mom find a new car- when I did, I was not able to go to the dealer with…read moreher, but I set up the appointment and spoon fed Cornerstone my mom's business. I simply asked to be kept in the loop on the numbers and for the dealer to call me and go over numbers before my mom signed, as she isn't the most savvy when it comes to vehicle purchase. Everything was going fine- cornerstone called me with a low trade in value and I told them to call me back when they were able to find another $1,000 for my moms trade in. Instead, cornerstone doesn't call me back at all. They congratulate my mom and tell her all about her extra $1,000- then without my knowledge they ADD profit back in for themselves via dealer fees and a very high spread on the interest. I called the dealership and the sales guy Dave B ignored my call while convincing my mom to sign. I asked to speak to a manager and manager told me that they would not release and details of my moms transaction to me (my mom doesn't know how to send me details) and tough- we'll okay. Here's my review then- I spoon fed them business and specifically asked to be able to help my mom via phone. As soon as they got my mom's pocket book in their crosshairs they pulled the trigger and took advantage of her in EXACTLY they way I asked them not to

I have to be honest, I have never shopped for a car from a smaller roadside dealership before…read morebecause I have always heard that the cars are salvage vehicles or the dealers are shady and hiding something. You DO NOT have to worry about that with Jerry's Auto. I purchased a 2017 Buick Lacrosse with 72,000 miles on it and it is everything that they said it was. They allowed me to take it to my own mechanic to have them look it over prior to purchasing it. There was no high pressure sales tactics. Justin and Chris made the process of purchasing the vehicle the best experience I have ever had. They may not have the largest selection of vehicles but the ones they have on the lot are quality vehicles that you can depend on. Highly recommend you take a look at their inventory.

Was there today for some brakes and i left happy and under $500.00 for repairs. I found my new placeread more

I recently kept having a tire issue on my Seltos where over a month it kept getting lower tire…read morepressure. I was heading out of state and just stopped to see if they could somehow fit me in even though I didn't have an appointment. I was worried about being safe on this out of state trip. Not only did the service department fit me in within minutes, they said they would not let me leave town without making sure my Kia was safe to drive. AWESOME!!! They did find a nail in the tire and were able to fix it right away. My Seltos is still under warranty so they did it all for free. From the minute I walked in. The Service Cashier, The Service Mechanic and the Service Manager were all super friendly, professional and eager to help me with my issue. In no time at all I was on my way and feeling safe about heading out of town. This really doesn't surprise me much as I have always got great service there over and over and over. I've brought my vehicles there for over 10 years now. The Service Manager Melina is simply the BEST!!! She has helped me and been so friendly and professional all these years. Even before she became the Manager. I honestly leased my current car there simply because of Melina and knowing that if I have any issue with kia at any level, she will or would try to help resolve it, and help me in any way she can. Cornerstone Kia is very lucky to have such a great person like Melina working for them and their customers. So here is a big thank you to the entire Service Department for once again helping me and going above and beyond that day when I didn't even have an appointment scheduled. I appreciate all of you!!! Thank you so very much

I was trying to purchase my first vehicle and the guy was completely rude. I went to a previous…read moredealership who said I was more than capable of getting my first car for $25,000 and this guy tells me I can only afford a car under 20 grand and not the one I wanted to test drive. He was completely rude about it, definitely recommend going to the walser dealership in Brooklyn park then this. He was very rude I believe his name was Kris.

We brought our KIA Forte in for regular service at Cornerstone KIA and walked away a few hours…read morelater at Ford/Chrysler across the street with a new Chrysler Limited Pacifica. Our sales associate Kirk Zroka leased the KIA to us three years ago and while we were getting service we went to speak with him about closing the lease and purchasing a Pacifica. He let us know that one just came in at the price we were considering. We took it out for a drive and loved it instantly. He then worked it out so that the lease was grounded and he paid the remaining lease balance of $1,300. SOLD. Kirk has been good always checking in with us during our lease and now he gave us a great deal on our new van. We really like the sales folks (Kirk, Andrew and Danny) at Cornerstone where we have purchased or leased five vehicles. The service departments at both Cornerstones Ford/Chrysler and KIA has been awesome for all our vehicles.

I had an issue with my Jeep Wrangler where it wouldn't start. Hence we needed to have it towed in…read moreorder to have the problem diagnosed. we call Cornerstone, and no issues bring it in. What they neglected to tell us was that it would be over a month before they could even look at the car to tell us what was wrong. I found this out only when I called to check status. As a result, I had to pay a $200 towing charge to take the car to another dealer, when it would have been covered under AAA. Make sure you ask when they will be able to look at your car, as once they have it on their lot, they dont care, and most people will just wait it out

Purchased a used 2019 Ford Transit from Freeway Motors and I couldn't be happier with the…read moreexperience. Jeff was great to deal with and I walked a way a satisfied customer. I will definitely recommend them to friends and family in the future.

We bought a 2005 Toyota Tacoma 4x4 from Freeway Motors of Rogers, MN and shipped it all the way to…read moreHawaii!! Niki was so supportive and made a smooth transaction. It was a pleasure doing business with them! Highly recommended! David & fam

I brought a 2023 Silverado in because there was a smell of coolant present when the vehicle was…read morehot. I explained that the water pump had been previously replaced and there could be an issue. Miller pressure tested the coolant system and found no leaks, the response I received was that its quite normal for vehicles to smell like coolant when hot? Its not, Chevy is just producing vehicles with issues and the shops don't have time to address warranty repairs that don't make them money.

The service dept absolutely screwed me! I brought my car in for one thing and they diagnosed the…read morefix, then after the expensive repair said welp looks like we were wrong and suggested a different repair but would not guarantee they had now diagnosed correctly. Stay away!!!!

Update from my last review. Dn auto sales is a great place to look for a vehicle! They have a wide…read morevariety of cars, trucks, and suvs. My car searched started out pretty horrible but turned into a very huge and helpfull situation. They are willing to work with all credit levels and offer in house financing which was good for me. He went out of his way to make sure i was happy and in a new car without any issues. I would defiantly recommend this auto place as a great place to get it next whip. Super nice guys!!! Thanks a ton?!!

Bought a car from them less than 6 months ago that should have NEVER been on the lot. I was told…read morewhen I had hesitations on keeping it when there were issues with it on day 1 that they would make it right, and when the SAME issue was still persisting after 3 months I was told they weren't willing to help me any more beyond recommending a mechanic an hour from where I live. This is after bringing it to their mechanic 40 minutes from where I live at least 3 times, costing me time and money and causing me to go weeks without a car, having to borrow a car from relatives or with a loaner car that I had to do almost daily maintenance on (which by the way, was immediately put up for sale on the lot when I dropped it off- my condolences to whoever ended up buying it). After spending $2600 on repairs one month ago, I'm now looking at another $4500 in crucial repairs. After giving them the benefit of the doubt for months and ignoring my gut feelings, I no longer for a second believe the dealership did not know about these issues. I know there is always a risk when buying a cheaper used car, but this is unreal. Everything about this experience from the moment I drove off the lot has been an absolute nightmare and has not only left me in debt that is going to take years to get out of, but with a vehicle that is unreliable and untrustworthy and has already cost me more money to fix than it did to buy. Do not go here.

This place is wonderful! They made the car buying process so easy and wonderful. Sergey and David…read moreare both very honest, genuine and friendly guys. They sold me a Nissan Pathfinder, I've had the car for 2 years now and absolutely love my car! I will definitely be back to buy my next car with them as well!

Àwsom they where great at helping of the easy process to buy a car it's a great place to buy a car…read moreat come today

update: they've been completely nonprofessional, no one ever picks up. Steve FINALLY did, and said…read morehe'd get right back to me, it's going on 25 minutes now. they said they'd do it for free for me, and now they are not. I'm filing a complaint with the BBB and attorney general..this is ridiculous. STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN.